CURRICULAM VITAE

Sundaramoorthy.I

Mobile:978-***-****, 843-***-****

Email: ac2frz@r.postjobfree.com

CARRER OBJECTIVE:

Intend to build a career with leading corporate with committed and dedicated people, which will help me to explore myself fully and willing to work as a key player in challenging environment.

Seeking a responsible post with growing opportunities in a reputed organization where I can utilize my skills.

PERSONAL SUMMARY:

A highly motivated and ambitious individual able to give timely and accurate advice, guidance, support and training to team members and individuals. Possessing excellent management skills and having the ability to work with the minimum of supervision whilst leading a team of twelve or more. Having a proven ability to lead by example, consistently hit targets, improve best practices and organize time efficiently.

Now looking forward to a making a significant contribution as a team leader with a company that offers a genuine opportunity for progression.

PROFESSIONAL EXPERIENCE:

PROJECT 1

Vinstar Technologies,

Experience 5yrs (Banking - Senior Process Associate)

UK process (Nov 2011 – Jan 2017)

Environment: Mortgage/Bankruptcy/Loans operations

Designation – Team Leader

Responsible for overseeing the day-to-day operations of the team

Preparing daily workloads for staff & coordinating the daily allocation of work.

Motivating the team to achieve high standards and KPI targets.

Mentoring and training up junior and new staff.

Monitoring & reporting on standards & performance targets.

Arranging & chairing weekly team meetings, focusing on targets & achievements.

Implementing new initiatives.

Involved in the recruitment of new staff.

Praise team members and creates a positive working environment.

Ensuring all administrative and IT records are entered and updated correctly.

Providing prompt and accurate information on individual performance.

Roles and Responsibility in Operations:

A strong knowledge regarding loan products and their processing.

Reconciling and proofing all the sundry accounts of loan department.

Circulate the Sunday report and highlighting the ageing to concern Dept.

Processing Overdraft facility to Customer against their mutual fund.

Resolve the customer query and request through ECCMS.

Passing rectification entry for suspense drop for the department.

Loan maintenance in system (E.g. : Due date, tenor extension and account linkage)

Monitoring and reviewing the status change of the cm accounts done by various department’s to identify the fraud and inappropriate processing of cm accounts.

Doing the monthly activity of Rate Maintenance for mutual fund products for different currency

Issuing manager cheque for customer excess funds

Doing the UAT testing for various activity same has been successfully moved to production

Preparing the Daily MIS and circulate to client with in TAT.

Raising 300 Request for Direct Debit on daily basis

Raising compliance query to Respective Bank for Direct Debit issues

Direct Debit issues highlighted to vendor and get the solution on within a day

Maintain the Direct Debit cancellation for closed loan and Matured Loan on a daily basis

Daily onwards do the Direct debit recon Daily report with central bank Report.

Worked in Process Called PCN (Payment Change Notification), one of the sub processes in Bankruptcy.

PROJECT 2

HCL Technologies,

Experience 1 Yr (Banking - Process Associate)

Bank of Ireland (2010 - 2011)

Designation – Team Member

Environment: Finance / Banking

Role and Responsibilities:

Direct point of contact for Customers.

Ensure that Customers receive adequate level of service or assist them in solving their questions and problems.

Coordinate with customers to provide information in the form of responses to the inquiries about products or services and to resolve complaints.

Handling multiple queries during peak customer requests.

Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests.

Contribute ideas on ways to resolve problems to better serve the customer and improve productivity.

Participate in activities designed to improve customer satisfaction and business performance.

Maintain broad knowledge of client products and services.

Educational Profile:

Degree and Date

Institute

Major and Specialization

Bachelor of Commerce(2005-2008)

Madras University

Commerce

Masters of Business Administrator (MBA) (2008 - 2010)

Madras University

Human Resources & Marketing

Additional Qualification:

Computer Knowledge – Proficient in working on MS office, Lotus notes

Type-Writing – Lower

Personal Details:

NAME - Sundaramoorthy

FATHER’NAME - S.Ilanchezhian

SEX - Male

DATE OF BIRTH - 16/02/1988

PERMANENT ADDRESS - NO.5\30, Iyyapillai Garden Street,

Kaladipet,

Chennai-600019.

PASSPORT - Yes

MARITAL STATUS - Married

NATIONALITY - Indian

LANGUAGES KNOWN - English & Tamil

DECLERATION

I hereby assure you that all the details furnished above are correct to the best of my knowledge.

Date : Your’s Faithfully,

Place: Chennai [ Sundaramoorthy.I ]

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