Helen Howe

Administrative Assistant / Customer Service

Wilkes Barre, PA

** ******** **.

Shavertown, PA 18708

570-***-****

ac2fqo@r.postjobfree.com

PROFESSIONAL SUMMARY

Organized versed in coordination management meeting, high level conference calls, and special events for top executives. Office Manager highly skilled at managing complex schedules, and travel arrangements. Highly organized and detail - oriented Administrative assistant with more than 10 years’ experience supplying through, organized administrative support to 4 senior executives. Technically adept. Administrative assistant with advanced knowledge of MS Office Suite and experience creating Excel databases and Power Point presentations for executives. I am person who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company moral. Administrative assistant who continually maintains a positive attitude while interaction with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries. Energetic Administrative assistant with 10 + years’ experience in a high level executive support roles. Organized and professional. Receptionist who answers a high volume of incoming calls while handling in person inquiries from clients and colleagues. Hardworking with the drive to succeed. Resourceful and accomplished Office assistant, personnel organization expertise.

ADMINISTRATIVE ASSISTANT

Internet Sales

Ken Pollock Nissan, Wilkes Barre, PA

Sep 2013 – Current

New & Used Sales, Internet Sales Manager my Duties included: Customer acquisition and retention, extensive product certifications, introduction of Internet Sales and Sales solutions, and I hold myself to high standers when it comes to customer satisfaction.

New & Used Sales, Internet Sales Manager Duties included: Customer acquisition and retention, extensive product certifications, introduction of Internet Sales and Sales solutions, extensive report.

Take internet leads follow up with customers, find out about the wants and needs in a vehicle, tell them everything they would like to know. Do all the research for them. Schedule appointments.

Administrative Assistant

HD Supply, Mountain Top, PA

Apr 2009 – Jul 2013

Ordered supplies for the outside vendor's

Took inventory of supplies

Answered phone calls of incoming and out coming calls.

Keep all files updated and in order.

ADMINISTRATIVE ASSISTANT III

Case Management / Blue Cross

January 1997 to 2008

All Administrative duties for Medical Director and Case Management Nurses.

Answered Phones for incoming and out coming

Filing, faxing etc.

Set appointments for Medical Director

Excel spread sheets.

Demographics for patients

Handled disabled applications and took to Medical Director for review

Set up new hire positions.

I am a mature, dependable, detail-oriented, hardworking professional with more than 10 years of combined experience in within administration and medical collections, in addition to positions as an Administrative Assistant.

Serve as the Administrative Assistant/Case Management performing a number of administrative duties using multiple computer program.

Provide administrative support to the Assistant Director, Administrative Assistant III,

Over 10 years of professional experience in program and project management, case management, administrative assistance.

EDUCATION

Business

Coughlin High School, Wilkes Barre

1984

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