SHERRI L. WRIGHT

**** *. **** **. *********, WI 414-***-**** ac2fe0@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional who ensures smooth patient flow by providing prompt attention to pulling patient charts and necessary medical records, gathering accurate billing and financial information, and reviewing intake materials for accuracy and completeness.

Work history includes valuable healthcare industry experience.

Assists in the delivery a quality medical care and patient care management.

KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration

Medical Billing Medical Records Management Release of Information

Introduction to ICD-10-CM Coding HIPAA Compliance Anatomy & Physiology

Electronic Health Records EHR / EMR Greenway Computer Information Systems

Medical Transcription Office Accounting MS Office / MS Word

Medical Laws & Ethics Pathophysiology for Medical Office Principles of Management

CERTIFICATIONS

Working towards Medical Administrative Assistant Certification (CMAA)

EDUCATION

Ultimate Medical Academy Diploma – Medical Administrative Assistant, 05/2016

RELEVANT WORK EXPERIENCE

Humana, Inc. – Louisville, KY 08/2016 – 01/2017

Billing and Enrollment Specialist

Process, maintain and reconcile eligibility and enrollment information to ensure complete and accurate enrollment, posting, and reconciling payments of HMHS beneficiaries.

Route and maintain required data in multiple mainframe systems and PC based systems using multiple procedures and processes.

Track information and process system generated reports for enrollment and payment receipts including balancing, reconciling, and resolving any data discrepancies or issues.

Prepare and complete enrollment applications, and process accounts receivable information with appropriate follow-up discrepancies and refunds.

Texas Bufkin Academy - Milwaukee, WI

08/2011 -present

Office Assistant

answer phones and transfer to the appropriate staff member

take and distribute accurate messages

greet public and clients and direct them to the correct staff member

coordinate messenger and courier service

receive, sort and distribute incoming mail

monitor incoming emails and answer or forward as required

prepare outgoing mail for distribution

fax, scan and copy documents

maintain office filing and storage systems

update and maintain databases such as mailing lists, contact lists and client information

retrieve information when requested

update and maintain internal staff contact lists

co-ordinate and maintain staff administrative records such as staff parking, staff phones and company credit cards

type documents, reports and correspondence

organize travel arrangements for staff

co-ordinate and organize appointments and meetings

assist with event planning and implementation

monitor and maintain office supplies

ensure office equipment is properly maintained and serviced

perform work related errands as requested such as going to the post office and bank

keep office area clean and tidy

Hearthside Rehab – Milwaukee, WI

01/2003 – 09/2003

Bradley Health and Rehab – Milwaukee, WI

03/1999 – 07/1999

Marian Franciscan – Milwaukee, WI

09/1998 – 02/1999

Nursing Assistant

Assisted residents with activities of daily living – personal hygiene, feeding, and mobility.

Answered call signals, turned and repositioned patients, and took and recorded vital signs, intake and output.

Transferred residents and escorted to and from activities and meals according to individual service plans.

Promoted quality services with facility standards, state, and federal regulations.

ADDITIONAL WORK EXPERIENCE

Aramark, Louisville, KY – EVS / Custodian 07/2008 – 07/2011

Holiday Inn, Louisville, KY – Housekeeping 03/2009– 04/2012

Dairy Queen, Louisville, KY – Cashier / Customer Service Associate 05/2007 – 05/2008

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