Angela Arheem

***** ******** ******

Cleveland, OH 44128

216-***-****

ac2fc5@r.postjobfree.com

Career Overview

Highly enthusiastic customer service professional with over 30 years of client interface experience.

Core Strengths

Strong organizational skills Courteous demeanor

Active listening skills Invoice processing/data entry

Sharp problem solver Opening/closing procedures

Energetic work attitude Large cash/check deposits expert

Adaptive team player Excellent people skills

Accomplishments

Customer Assistance:

-Worked with company systems and diligently completed all assigned tasks, working overtime as needed.

Customer Interface:

-Greeted customers upon entrance and handled all cash and credit transactions.

-Assisted customers over the phone regarding complaints, appointments, benefits and payroll.

Work experience

Brandcastle Inc. via Legacy Staffing

July 2017 to Present

Complete various assembly projects either by hand or automated lines and other duties as requested

Uber Driver

November 2016 to Present

Receive calls to transport individuals from home or other locations to their desired destination. Deliver food from participating restaurants to individual homes.

Senior Helpers – Independence, Ohio

October 2015 to November 2016

Caregiver

Go to individual homes or facilities to assist individuals with dementia and other illnesses with daily activities including meal preparation and light housekeeping.

Healthspan – Cleveland, OH

March 2012 to March 2016

Receptionist

Greet members as they arrive for scheduled and non-scheduled appointments. Verify demographics and insurance information and update records as necessary. Cashiering duties and end of day balancing and other duties as required.

Provide-A-Ride – Cleveland, OH

March 2010 to March 2012

Driver

Transported clients from home or various offices for timely arrivals to appointments, work and school and return rides to home. Interacted with clients with attitudes or behavioral problems who were sometime resistant and otherwise aggressive. Assisted in the training of new drivers on operations of route schedules and navigational devices.

KeyBank – Cleveland, OH

November 2002 to May 2008

Clerk

Held various positions including collector, application processor and employee relations clerk. Participated as a team member on special projects

Educational Background

Bachelor of Science: Business and Accounting, 1982

Oakwood University, Huntsville AL

Special skills

Typing: 65 wpm

Data Entry: 10,000+ keystrokes/minute

References

Provided upon request.

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