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Manager Management

Location:
Charlotte, NC
Posted:
September 24, 2017

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Resume:

KEEHLN B POWELL

**** ***** *** ********* ** ***** • (M) 704-***-**** • ac2f7e@r.postjobfree.com

Organizational Effectiveness Through Transformational Leadership Business Improvement Partner

Strategic leader with an exceptional record of achievement producing breakthrough change yielding multi-million dollar income across numerous industries including finance, manufacturing, government and banking. Results through development of sound strategies, implementing innovative processes, building successful teams and collaborative partnerships. Accustomed to and effective in high-profile roles; making “the tough choices” and overcoming complex business challenges. Talented, assertive, and innovative leader achieving exceptional rather than expected results.

Specific Areas of Expertise Include:

Business Strategy • Operational Excellence • Program Management • Lean Six Sigma • Process Design/Improvements • Organizational Design • Technology Service Delivery • Risk Management • Consulting • Agile Development (Scrum Master Cert.) • Product Development • Customer Service • Cost Reduction

Master Black Belt & Lean Master Certified

Professional Experience / Key Contributions

BANK OF AMERICA - Charlotte, NC 2016 – Present

Consultant – Sr. Project Mgr: Managed Business Engagements and Program Management Execution for Enterprise Cost Management Program (Cross-enterprise costing activity) and End-to-End Forecasting/Stress Testing (Forecasting process efficiency & consistency)

Key Accomplishments:

Established program operating model and organizational design

Managed all Program finances and staffing

Managed Consultant contract refinement, approval, resource onboarding, and payment process

Established operational business & technology service delivery processes and governing routines

Springleaf Financial – Charlotte, NC 2015 – 2016

Consultant – Sr. Project Mgr/Process Design Engineer: Managed several work streams in support of the merger between Springleaf Financial and OneMain Financial.

Key Accomplishments:

Architect of the HR Technology and Process Improvement Roadmap – an actionable 3 year business strategy

Securitization coordination – managed quarterly structured debt build & sales process

Built Transitions PMO to manage Springleaf – OneMain merger

WELLS FARGO - HOME LENDING – Charlotte, NC 2014 – 2015

Business Process/Quality Mgr: Managed a Process Engineering Team; accountable for cultivating executive relationships, building book of business, and project execution

Key Accomplishments:

Established strong and effective relationships with executive business partners

Led engineering organizational restructure to more successfully support Business Operation and identify/exploit breakthrough improvement opportunities

Developed and executed redesign strategy for Mortgage Foreclosure and Bankruptcy Teams leading to a 35% reduction in processing costs

Led CFPB Rules implementation for loss mitigation & developed Mortgage Servicing, risk based process for managing regulatory project prioritization and issue remediation

TECH SYSTEMS – Charlotte, NC 2013 – 2014

Sr. Consultant – Regulatory Programs/Compliance: Managed Regulatory Program to implement process & system establishing traceability between regulations, business operations, all monitoring, testing and control activities.

Key Accomplishments:

Responsible for streamlining and improvements to agile development process

Managed enterprise compliance monitoring & testing validation system development & implementation

ARTKRAFT HOMES - Charlotte, NC 2012 – 2013

Director of Finance, Sourcing and Procurement: Managed Finances, Sourcing, and Procurement for a small residential home building business

Key Accomplishments:

Developed strategic growth plan; projected 100% growth in 2014

Established processes, routines, and key vendor relationships to effectively support growth outlook

BANK OF AMERICA - Charlotte, NC 1999 – 2012

Senior Vice President: Provided strategic direction and support across multiple business lines, with a focus on Process Improvement, Relationship & Business Management, Operational Efficiency, Program Execution, and Technology Service Delivery.

Capital Markets - Program Executive Counterparty Risk

Key Accomplishments:

Managed 12 personnel - Responsible for program execution of a $65M portfolio under Counterparty Risk focusing on the closure of numerous Regulatory Issues; culminating in a successful regulatory exam.

Worked directly with regulatory agency representatives to establish priorities, develop specific action plans and determine delivery timeline in response to MRA/MRIAs

Commercial & Investment Bank, Credit & Market Risk - Portfolio & PMO Manager – Master Black Belt

Key Accomplishments:

Led business program management for $100M +, multi-generational enterprise technology initiative (Enterprise Credit Risk Information System)

Responsible for restructuring Basel II Program Management to more effectively align Enterprise Initiative Team, Risk Management, Lines of Business, and Regulatory Expectations

Cultivated and maintained intimate relationship with Clients and Business Partners across the Wealth Management Group for delivery all technology services

Consumer Real Estate, Secondary Markets - Process Design & Strategy Leader

Key Accomplishments:

Managed process design team in support of Mortgage Pricing, Product development, Investor Relations, Trading, and Capital Markets Transaction Management; Implemented Mortgage “Pricing Flexibility” – yielding over $100M in profit opportunity

Worked with Mortgage Approve Credit Process Team to optimize the underwriting process and improve the exchanges with the Loan Processing Team

Enterprise Operational Risk - Business Manager & Organizational Development Leader

Key Accomplishments:

Managed finances, performance, and personnel administration for 87 associates

Restructure organization to more effectively provide service to our business partners

Re-designed the Ops Risk RCSA methodology, focused on high risk business processes

Drafted the Operational Risk Framework – an evolution of the Operational Risk Policy

Enterprise Change Management – Senior Change Manager

Key Accomplishments:

Development of Enterprise Change Management Process & company wide implementation of Clarity

Development of Enterprise portfolio performance metrics & monthly reporting to Executive Change Counsel on health of Key Initiative Portfolio

Merger & Acquisition/Program management for $87M Merrill Lynch - Corporate Staff Support Portfolio - Responsible for meeting all aspects of program planning and execution; establishing projects, meeting milestone targets, on-time production delivery, and maintaining financial control - Maintained a 97% success rate for 48 project over a 2 year delivery period

Corporate Technology - Senior Technology Project Manager - Black Belt

Key Accomplishments:

Consolidated nine independent technology support centers, from London to San Francisco, to three locations working under a single an efficient and self-sustaining process; reducing the work forces by 40%, while increasing capacity, improving customer satisfaction and providing around the clock support

Proposed, and managed the Unix Server infrastructure rationalization and consolidation program, resulting in over $65M in hardware, facilities, and maintenance cost savings

Additional Professional Experiences:

Danaher Corporation - Danaher Tool Group - 1998-1999: Manufacturing Operations – Production Manager, Quality Manager / Process Improvement Program Manager - Master Black Belt.

General Electric Appliances - 1997-1999: Supplier & Sourced Product Quality - Product Manager, Sourcing - Home Laundry Purchased Material - Team Manager, New Product Deployment - Quality Engineer.

UNITED STATES NAVY – Special Operation Officer - 1988-1997: Officer in Charge, Special Operations Team, EOD MOBILE UNIT TWO. Armed Forces Service Medal - Veteran

Education

Masters of Business Administration - University of Chicago, Graduate School of Business

(Completed 1yr coursework)

BS, Ocean Engineering - U. S. NAVAL ACADEMY

Significant Knowledge and Proficiency

Strategy Development & Deployment (Hoshin Planning), Organizational Design, Operational Excellence, Financial Regulation related to Risk & Compliance (e.g. Dodd Frank, Basel I, II & III, Risk Data), Merger & Acquisition, Quality Program Implementation, Agile Development (Scrum Methodology), Balanced Scorecard, Performance Analytics & Operational Reporting

Certifications & Professional Development

Certified Engineer in Training (EIT) - USNA

Six Sigma Lean Master

GE Certified Six Sigma Master Black Belt

Certified Scrum Master

ISO 9000 Lead Auditor

Armed Forces Service Medal - Veteran

Aug 2017



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