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Employee Communications, Organizational Change Management

Location:
Arvada, CO, 80003
Posted:
September 24, 2017

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Resume:

LORI KADIN, MS, Organization Leadership

720-***-**** Arvada, Colorado 80003 ac2f7c@r.postjobfree.com

EXPERTISE

Developing strategy and tactics for two-way communications with measurable results

Serving as a consultant to internal clients, including executives

Leading communications and change management for large-scale projects

ADKAR Change Management Certification

Developing and implementing programs and processes

Event planning and execution

CAREER HIGHLIGHTS

Planned and executed an internal communications/change management campaign to promote a consumer driven health plan option. Goal was to transition 10% employees to high-deductible plans. We achieve 103%, including those not previously enrolled in DPS benefits. Campaign won an IABC Gold Quill Award.

Designed and implemented the communications to launch the first all-employee engagement survey at a 17,000-employee school district. Response rate was 67%.

Led the employee communications for a two-year project to implement a new electronic health record system

Created and executed effective internal community benefit campaign to engage and educate employees at a non-profit hospital on the importance of community benefit reporting, resulting in a $2 million increase in benefit reporting.

Developed and implemented a strategic communications campaign to support a large and complex construction project. Project was successfully completed nine months ahead of schedule and several million dollars under budget. Communications campaign received two awards.

PROFESSIONAL EXPERIENCE

STATE OF COLORADO, Denver, CO 2016 – 2017

Business Readiness Lead (Term Position)

Served as change management lead for software implementations in the Governor’s Office of Information Technology in order to ensure stakeholder preparedness for adoption of new technologies

Collaborated with program, project managers and IT directors to integrate change management activities into project plans for software launches

Designed and implemented integrated communications and change management plan for launch of new time and leave system for 17 state agencies

Led change management team for implementation of enterprise-wide Human Resource Information System

VERIZON, Greenwood Village, CO 2016

Employee Communications Manager

Developed/implemented internal communications focused on culture and engagement for Verizon’s newly formed, 13-state North Central Market.

Wrote and disseminated leadership messages to 4000-employee market

Managed and published content for North Central Market intranet site

Contributed to national initiatives including social media campaigns and themed stories (e.g. military employees)

Managed logistics for quarterly town hall meetings with headquarters leaders

Planned and shot videos; working with company television station personnel to edit

LORI KADIN Page Two

NEON, Inc., Boulder, CO 2014 – 2016

Senior Advisor, Internal Communications

Built and executed an internal communications program for a rapidly expanding, scientific organization with a nationally distributed employee base.

Wrote, designed and distributed two e-newsletters, one for supervisors and one for all employees

Developed and managed communications plans and tactics to share and gather information across 17 sites

Drafted articles for external website and contributed to social media sites

Coached key leaders, including the CEO, on communications strategies

Created internal messages, strategies and plans for organizational changes and emergency/crisis communications

DENVER PUBLIC SCHOOLS, Denver, Colorado 2012 – 2014

Program Manager: HR Communications and Change Management

Managed the HR Communications for an HR Team of 130 employees and communicated HR-related initiatives to a diverse employee population of 17,000.

Drafted leadership communications regarding sensitive HR policies and decisions to school leaders

Communicated launch of new employee performance management program

Created strategic communications plan and branding for Denver Public Schools’ first all-employee engagement survey (“CollaboRATE”) as well as rollout of results and action planning strategies

Developed and implemented communications plans to support Total Rewards Program to ten bargaining units

Helped organized regional school expo events for families and community members

Served as a culture ambassador for the HR department for the district-wide culture committee

Promoted wellness programs and activities

Volunteered in a high-poverty school as part of the DPS Cares Program

THE FOUNTAIN GROUP, Tampa, Florida 2011 - 2012

Client: Sandoz, Inc. (division of Novartis), Broomfield, CO

Contract Communications Specialist

Managed internal communications for a 700-employee manufacturing site for a global generic pharmaceutical company.

Developed and implemented site-wide communication plans to support corporate and site goals, including change management initiative, FDA remediation program, and corporate wellness campaign

Executed communications for diverse audience, defining stakeholders, timing, media and messages in accordance with business needs

Provided communications tools and tactics to front-line managers to enhance two-way communications

Consulted with senior leaders and functional heads to anticipate and identify internal communications issues

EXEMPLA SAINT JOSEPH HOSPITAL, Denver, Colorado 2007-2011

Communications Specialist

Managed and implemented the internal communications needs of a 350- bed, not-for-profit hospital

Created the concept and strategic communications plan for The Tower Shuffle, a large-scale construction project which resulted in project completion nine months ahead of schedule and several million dollars under budget. Communications received two prestigious awards from professional communications organizations

Led the employee communications for the implementation of a new Electronic Medical Record (EMR) for the hospital

Created the concept and strategic internal communications plan for “Beyond these Walls,” a community outreach campaign which resulted in the successful recruitment of several employee volunteers, while raising awareness about the importance of community benefit reporting.

Provided communications counsel for numerous employee engagement initiatives and teams including the Employee Council, Legislative Review Council, Wellness Council, Patient Safety Council, and Community Outreach Council

EDUCATION AND PROFESSIONAL DEVELOPMENT

BA, Communications, Rowan University, Glassboro, New Jersey

MS, Organization Leadership, Regis University, GPA: 4.0

Prosci ADKAR Change Management Certification, March, 2014

Completed Healthcare Leadership for Mass Casualty Incidents (FEMA) training, October, 2010

PROFESSIONAL AFFILIATIONS AND AWARDS

Recipient of International Association of Business Communicators (IABC) Gold Quill Award, 2015

Recipient of Colorado IABC "President’s" Award, 2003/2004; Volunteer of the Year, 2007

Recipient of IABC Colorado Bronze Quill Award, 2011

Recipient of Colorado Healthcare Communicators Bronze Leaf Award, 2011

Member and Past Board Member, International Association of Business Communicators

TECHNICAL SKILLS

MS Word, Excel, Access, PowerPoint, Outlook, Project, Google platform,

Adobe Acrobat Professional, SharePoint, Constant Contact

Excellent photographer

ATTRIBUTES

Creative Collaborative Strategic Tenacious Energetic Fun



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