Objective:

Office Manager

Dependable, helpful, bold, multi-talented, self-motivated, versatile, professional office manager with an extensive background in business administrative responsibilities, which assist in daily business operations. Well-versed in multi-facets of human resource management, such as invoicing, supply management, recruiting, training, account management, accounts receivable and payable, conflict resolution, micro-soft office software programs: Proficient in (Excel, Word, Power point, Access, Adobe Reader and Design) data entry, scheduling, and office management. I am diligently searching for an opportunity to use these skills as an advanced office manager and director of office relations.

Experience

Office Manager

January 2014 to Present ECPI University

Prepare and manage time sheets for the campus president.

Make travel arrangements for faculty, staff, and guests that visit the university.

Provide advice and administrative service to management with daily business operations and termination practices

Schedule meetings and events for over 20 managers and over 50 students per term.

Implement and improve policies and procedures for the admissions office, financial aid office, and for the career services department

Research and select jobs and internships for current students and graduates to assist with career services weekly

Revise and print letters for new students and possible candidates

Assist over 50 staff and faculty members with preparing charts, tables, and queries in Excel and Access

Provide administrative support to assist with payroll, recruiting, screening, and hiring.

Utilize various Microsoft Office Suite programs

Manage office supplies, maintain purchase orders and inventory.

Perform other human resource assistant related duties and projects as assigned without hesitation

Marketing Representative

January 2011 to September 2012 Dial America Marketing Inc.

Utilized marketing skills, and promotion and sales tactics to maintain the company's growth and success.

Provided excellent customer services by assisting with billing inquiries and issues.

Employed diplomacy and contract negotiation strategies to sustain customer loyalty when promoting a new product or service.

Train and recruited new employees for the company.

Established financial plans for customers.

Instructed new employees about multiple policies and procedures

Managed customer accounts and budgets.

Assisted with selecting new marketing representatives for hire

Sales Associate

June 2005 to March 2009 Victoria’s Secret

Utilized different marketing strategies to launch new products and services.

Developed new training methods for upcoming sales associates.

Provided impeccable customer service and satisfaction, and establishing a strong customer rapport.

Trained new employees on store policies and practices.

Assist store manager with inventory and supply management

Providing instruction on how to abide by the store’s policies and procedures

Education:

Master of Arts in Human Resource Management

May 2013 Webster University

Specialization in training and staffing, human resource development, labor relations, organizational behavior, strategic management, payroll and compensation, benefit administration and coordination, financial management, and project management.

Bachelor of Arts in Business Administration Concentration in Marketing

Dec. 2010 Winthrop University

Specialization in consumer behavior, marketing research, business-administration, business communications, operations management, corporate strategy, marketing strategy, financial management, sales, retail, promotion, brand development, public speaking, web development, event coordination, product management, and project management.

Proficiencies:

Contact this candidate