Business Analyst
Resume:
Melissa Haseman
Beloit WI
Profile:
Dedicated and self-motivated, offering an extensive customer service background in business and recreation.
Over five years of industry experience as Business Analyst with solid understanding of business requirements gathering, evaluating data sources, translating requirements into specifications, and application design.
Excellent communication, organization and time management skills.
Strong multi-tasking abilities, needing little or no supervision, able to work under pressure, and meet deadlines.
Work well both independently and contributing as a member of the team.
Experience working with business users as well as senior management.
Excellent analytical skills to understand business process and functionality requirements and to translate them to system requirement specifications.
Developed functional specifications for business process refinement.
Two years of industry experience as a Project Coordinator working with MS Project Professional, scheduling work, resource allocation, risk and issues management, and change management.
Skills:
Microsoft Office Product Suite
Microsoft Project
SharePoint
Visio
Agile and Scrum
Professional Experience:
Alliant Energy, Madison, WI (February – August 2017)
Business Analyst (TeamSoft Inc., Consultant)
Responsibilities:
Conduct user interviews, gather and analyze requirements.
Identify, research, investigate, analyze, and document business processes related to reporting functions.
Develop test plans, test conditions, and test cases to be used in testing based on business requirements and technical specifications for reporting functions.
Data mapping.
Madison Gas & Electric, Madison, WI (April 2014 – December2016)
IT-Project Manager / Business Analyst (TeamSoft Inc., Consultant)
Responsibilities:
Project manager for multiple software and server replacements and upgrades.
Team management and organization.
Track deliverables, activities, and costs for each project.
Provide status updates to business sponsors.
Responsible for handling risk and issue management, change management, and close procedures.
Developed timelines for project delivery and managed projects and resources to successful completion.
Assist with resource allocation, updating and maintaining project management templates, creating training materials, and putting together metrics for reporting.
Business Analyst for multiple projects to replace existing software and equipment.
Conduct user interviews, gathered requirements and analyzed requirements.
Identified, researched, investigated, analyzed, defined and documented business processes.
Documented business rules, process flow, and created use cases.
Responsible to track, document, capture, manage and communicate the requirements using requirement traceability matrix (RTM).
Conduct User Acceptance Testing (UAT)
Develop test plans, test conditions, and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.
Worked in Agile Methodology – participated in weekly scrum, daily stand ups, sprint work
Department of Agriculture, Trade, and Consumer Protection, Madison, WI (July 2011 – April 2014)
Business Analyst
Responsibilities:
Conducted user interviews, gathered requirements and analyzed requirements.
Analysis, documentation and participation in the implementation of enterprise wide management information systems solutions.
Identified, researched, investigated, analyzed, defined and documented business processes.
Identified and documented business rules and created detailed use case.
Used SQL queries to validate accurate data representation in system reviews.
Responsible to track, document, capture, manage and communicate the requirements using Requirement Traceability Matrix (RTM) which helped in controlling numerous artifacts produced by the teams across the deliverables for a project.
Used detailed knowledge of application features and functions to assess scope and impact of business needs throughout analysis and completion of all enhancement specifications.
Conduct User Acceptance Testing (UAT).
Develop test plans, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.
Developed timelines for project delivery and managed projects and resources to successful completion.
Department of Agriculture, Trade, and Consumer Protection – Division of Animal Health, Madison, WI (November 2004 – July 2011)
License/Permit Program Associate
Responsibilities:
Johne's disease Program; data entry of test results, RAMPs, vaccinations, and reimbursement applications, invoices, and payments; involvement with creating new Johne's folder to capture reimbursement program details.
Aquaculture Program; issuing of license registration applications and fees.
Division representative for database program update and project leader for Aquaculture online renewal program.
Maintain and upkeep program manuals, documentation, and producer files.
Daily contact with producers, veterinarians, clinics, and laboratories about program rules and requirements.
Clinton Chiropractic Clinic, Clinton, WI (September 2003 – May 2004)
Receptionist/Assistant
Responsibilities:
Meet and greet patients.
Type daily patient reports.
Answer phones, schedule appointments, and order supplies (both medical and office).
Geneva Lakes Cold Storage, Darien, WI (December 1994 – January 2002)
Customer Services Representative
Responsibilities:
Responsible for the company's two largest accounts.
Contact with clients, phone, fax, and email.
Data entry, shipping/receiving, order processing, inventory control.
Education:
Bachelors of Science in Education – Emphasis on physical education, with minor studies in Recreation, Coaching, And Health
University of Wisconsin-Whitewater, Whitewater, WI (Graduated 2001)
Contact this candidate