PERSONAL PROFILE
N SHANKARGANESH
(ac2etf@r.postjobfree.com,Mob: 995**-*****)
Summary of Skills and Knowledge:
Strong planning and implementation skills, combined with the ability to coordinate the efforts of many to meet organizational goals. Productive and efficient work habits without supervision.
Chola- Ms General Insurance - Chennai
28th Feb 2017 to Till date
Process Lead - Administration
Handling day-today admin & Facility activities for West & South Zone
Housekeeping Management Daily, Weekly & Monthly cleaning works and scheduling, deployment & Issues resolving
Budget Control and Expenses Management
Landlord and Vendor, ticket, travel, accommodation management
Maintaining Statutory Compliance of all offices
Document Control and Vendor management
Travel & Accommodation Management
Vendor Bill processing as per KRA
Infrastructure Management of West and South Zone
Katir Associates - Pollachi
15th May 2016 to 10th Feb 2017
Assistant Manager Operations & Facility Coimbatore
Handling day-today admin and Facility activities for 5 branches & 30 Sub DSA
Housekeeping Management Daily, Weekly & Monthly cleaning works and scheduling, deployment & Issues resolving
Landlord and Vendor, ticket, travel, accommodation management / Preparing MIS for all DSA Document Control and QC Check
Maintaining Statutory Compliance of all offices
Document Control and Vendor management
Travel & Accommodation Management
AMC / Vendor Management, Contracts & Agreements
Customer Relationship Services Customer Data Base Management
Handling issues with customers Doing promotional Campaign for Micro Finance & Direct Finance
Handling collection & Sales Team and achieving targets
Infrastructure and Services Management
Mahindra Rural Housing Finance Ltd - Trichy
16th Feb 2015 to 11th May 2016
Assistant Manager Infrastructure & Facility Service
Taking care for 14 branches & 21 location offices general admin and Maintenance works
Identifying new office premises
Documentation with Landlord and registrar office
Maintaining Statutory Compliance of all offices
Travel & Accommodation Management
AMC / Vendor Management, Contracts & Agreements
Procurement and Vendor Management
Infrastructure Maintenance & Asset Management
Healthy & Safety and Crisis Management
Housekeeping Management Daily, Weekly & Monthly cleaning works and scheduling, deployment & Issues resolving
ID card, Business card, Employee Docket management
Document Control & MIS
Bharti AXA General Insurance - Coimbatore
3rd November 2008 – 2nd May 2014 by Ranstad role
Facility & Admin Coordinator, Coimbatore
Handling day-today general office admin & Facility activities
Document Control and Customer Relationship Services
Operations Work – Receipting, inwarding, daily banking, policy query resolving, cover note maintenance & MIS maintenance
Enrolling day to day customers suggestion and complaints
Customer Data Base Management
Coordinating for ISO process management
Doing promotional Campaign for brand development
Travel/Electrical/Housekeeping Services
New office Establishment Activities / Risk Factor Analysis
General Office Repair & Maintenance, Office boys work allotment
New Joinee / Space Management / Personal file management
AMC / Vendor Management, Contracts & Agreements / Statutes
Bills Payable Processing / Preparing Monthly MIS
Cholamandalam MS General Insurance-Coimbatore
21st December 2007 – 2nd November 2008
Associate Admin & Facility, Coimbatore – Region, Coimbatore
Taking care of all admin & Facility works in 10 branches & Document Control & Statutory compliances New Office Establishment
Telephone & Fax Services & Material Movement – Inward/Outward
Stationery-Office & Printing Reprographics (Photocopying / Binding)
Travel/Electrical/Housekeeping Services
Office Repair & Maintenance & Office boys deployment and their roles
New Joinee / Space Management / Contracts & Agreements / Statutes
AMC / Vendor Management Employee reimbursement
Bills Payable Processing, Hotel accomplishment
Salary processing & payment transfer through EFT to our employees work done on time
Preparing month end entries related to salary for financial statements
Consolidation of Expenses provision for all branches, Regional office
Solving queries and Suggestion in general accounting vertical
Assisting to Human Resource to fill recruitment
To maintain Personal Docket of all employee & MIS Reports
SNMV College of Arts and Science - Coimbatore
12th December 2006 – 30th September 2007
Admin Assistant
Sree Balajee Traders - Tiruttani
6th December 2002 – 30th September 2005
Business Development Executive
Name of course
Name of Institution
Year of Passing
Master of Arts – Eco
DDE Annamalai University
2001-03
Bachelor of Arts - Eco
NGM College, Pollachi
1998-01
Higher Secondary
MBHSS, Pollachi
1998
S.S.L.C
MBHSS, Pollachi
1996
Languages Known
English, Hindi and Tamil
Extra Curricular Activities
Typewriting – English – Higher, Tamil - Lower
Rashtrabasha in Hindi.
Computer – DMO / Done an UG project: Export of coir in India
Date of Birth
25 January, 1981, Father Name: Nagarajan (late)
PermanentAddress:No:11/114 Anaglamman Illan Sivasakthi Nagar MKPatti Pollachi-3
Communication Address: No:65/112 SRT Lay-Out Singanallur Coimbatore-641005
Declaration
I declare that the details provided by me in this document are true to the best of my knowledge and belief.
Place:
Date: N SHANKARGANESH
MY ROLLS AND RESPONSIBILITIES
BRANCH CONTROL
To look after Coimbatore, Trichy– Regional Office
Salem, Erode, Tiruppur, Tanjore, Kumbakonam, Pudukottai, Karaikudi – Main Location
27 – Satellite Location
INFRASTRUCTURE MANAGEMENT
To Find new office space
Interaction with landlord & give suggestion to management
Lease and agreement process
To assist with planning of interior work
To Supervising of office Site works i.e., fall ceiling, partition, data voice pulling, cubicle’s correctly placing, painting works all should be according to the diagram
To full fill all office requirements for smooth running
HOUSE KEEPING MANAGEMENT
Up keep of office environment
Daily deployment and maintenance checklist
Daily duty allotment & reporting and issues handling
Supervise daily & weekly cleaning
Co-ordinate with their heads’
To ensuring all office asset & infra clean
Monitoring of wastage control
Monitoring deep cleaning
HK material procurement & stock maintaining
Planning with heads for Monthly Cleaning
Cost monitoring check and control
Verification of bills and payment processing
To preparing Monthly Information Statement
Housekeeping Regular Cleaning works
Damp Dust cleaning & Carpet Spot Cleaning with Vacuum
Tables, Cupboards & Chairs Cleaning
Floors Cleaning
Glass Cleaning
Grills Dusting
Toilet & Tiled Walls Cleaning
Vending Machine Cleaning
Pest Control
FRONT OFFICE SERVICE
Visitors Management
Statutory Displays
Front Signage
Product Display
TELEPHONE & FAX SERVICES
Should maintain all time operations of telephone lines
Coordination with telephone department
EPBAX configuration, system control & maintenance
Shifting & Creation of new telephone extension
Layout diagram of cable routing
Bill receipts / verification / payments
Cost monitoring, create check & control
To prepare Monthly Information Statement
POSTAGE & COURIER
Maintain Inward, Outward, Material Register
Distribution of Inward / Material courier with record
To maintain bills/ receipts
To maintain track of payment
To prepare Monthly Information Statement
OFFICE ASSETS
Maintain Asset Register and Numbers
Bar-coding of all assets
Total office insurance & claim management
Maintain Material Movement register
Gate pass / identity card maintenance
To maintain find & broken register
To prepare Monthly Information Statement
Healthy & Safety and Crisis Management
STATIONARY (Office & Printing)
Standardize Office & Printing Stationary
Maintain Stock register
Check and control everyday
ID card & BC processing
REPROGRAPHICS
Maintain copier usage by recording daily usage
To check operation condition
Reuse waster stationary(like one side printed)
To destroy confidential wastage
Bills / DC’s verification and payment
TRAVEL SERVICES
Registering all travel hire
Air Ticket / Train ticket / Bus ticket
To keep travel track of Employees
Bill receipts / verification / payments
Preparing Monthly Information Statement
ELECTRICITY
Record daily meter reading
Generator: oil, coolant, distilled water, log maintenance
Maintain total power load for the premises / current load / capacity available
Lay – out diagram of electrical cable routing
Schedule preventive maintenance
Adherence of safety standards
Cost monitoring, create check and control
AMC track maintenance
Bills / Receipts verification and payment processing
To preparing Monthly Information Statement
HOSPITALITY SERVICES
Guest receiving and accommodate
Function arrangement
Food, Tea, Coffee arrangement
SECURITY
To interact with security services
Shift allotment
To do daily reporting
Daily checking of all records (visitor book, inward & out ward)
Health & Safety, Crisis Management
(First Aid Kit & Fire Extinguisher & Mac drill)
REPAIR & MAINTENANCE
R & M with respect to carpentry / civil / electrical / chairs / physical part of the computer / workstations to be checked
To monitor cleaning of the water dispenser
Storage space of used / filled in containers
To maintain the track of it
General office boys deployment & attendance maintain
Allotment of workload & check cleanliness
Receipt of new joiner and allot work space
AMC vendors management
Giving new purchase advise to management
To seek comparative quotes / record approvals
BILLS PAYABLE PROCESSING
Receipt of bills, checking for correctness, certification
Obtaining approval & handing over to finance
To preparing monthly statement
ASSISTING FOR HUMAN RESOURCE
To assist to HR to fill the requirement
To maintaining individual employee files
Any other work given by the management
OPERATION (Back Office)
Quality Check ( QC2 )
Cheque bounce monitoring and policy cancellation
Discrepancy Resolution(QC2,QC3)
To ensure underwriting guidelines are followed, responsible for compliance.
Express Policy / Endorsement processing
To monitoring documents should come within turn around time for processing
To ensure renewal notices generated on time and hand over to sales.
Inward/Outward, Retail policy processing
Issuing and Reconciling Cover note Books
Coordinating with the Regional Operation Team & Refund Processing
Legal Complaince
Loking after shop and establishment registration, Return process