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Sales Manager

Location:
Chicago, IL
Posted:
September 21, 2017

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Resume:

Thomas P. Roberts

**** * ********* ***, *******, IL, 60660; ac2esz@r.postjobfree.com, 773-***-****

Career Summary

With over 10+ years’ experience as a data or reporting analyst in the marketing, workforce development, and business outsourcing industries, I excel at supporting sales and operations delivery teams by streamlining backend functions, processes, systems and reporting to be more meaningful and effective in driving business performance. Career highlights include:

Specialized in talent analytics including compensation, recruitment, and performance

Architect / Lead over talent “Supply & Demand” SaaS software product development for CareerBuilder

Corporate trainer in Excel, Powerpoint, and Tableau data visualization features

Conducted national & market salary analysis for major healthcare provider

Awarded four times for innovation and new product design

Project manager for research on educational outcomes to consortium of over 100 colleges

Computer Skills:

MS-Excel, including pivots, VBA, macros

Powerpoint, Word, and Access

Google documents; GoogleOffice

HRIS: Workday, SuccessFactors

SQL Server 2005/2008

QuestionPro / Surveymonkey Analytics

ATS: Bullhorn, eArcu, Springboard, Avature, eArcu

Tableau (data, analysis, and infographics)

Relevant Experience

Jun 2017 – present

PeopleScout, Chicago IL

Sr. Reporting Analyst (contract)

HRIS analyst for F100 company’s recruitment; volume 6,000+ hires/year

Created original dashboards for recruitment operations at executive level

Integrated data from four database sources into excel (Springboard, Workday, eArcu, and internal accounting documents)

Used PowerBI/Pivots and VBA to integrate

Trained team leads in use of all dashboards

Made templates for quarterly reporting, survey results, forecasting, and billing

Conducted all ad-hoc data requests and statistical analyses of survey results

Jan 2017 – May 2017

TalentRISE, Chicago IL

Recruitment Operations Analyst (contract)

Recruitment HRIS analyst for RPO accounts

Created process document mapping for new recruitment operations

Mapped process to Avature for standard report creation

Analyzed recruitment metrics data in Avature and created custom project reporting

Built automated reporting in Excel, Tableau, and google docs for consumption

July2015 – November 2016

Renaissance Collaborative, Chicago IL

Contractor (no title)

Managed projects for a consortium of non-profit social service centers including: The Renaissance Collaborative, North Branch Works, Chicago LEED, and CDEO

Conducted market compensation analytics for non-exempt positions in manufacturing

Developed grant compliance metrics and tracking systems in Excel

Created original fundraising infographics and sell-sheets in Tableau

Conducted grassroots fundraising campaign for consortium members

Wrote grants related to workforce development at State/National levels

Feb2014 – August 2014

North Branch Works/Chicago LEED Center, Chicago IL

Implemented Salesforce and Workday HRIS for North Branch Works

Designed performance metrics for workforce training centers and programs

Set compensation benchmarks for training positions and partners

Researched hourly compensation benchmarks for recruiting partners

Managed grant budgets and personnel/trainers on contract basis

Conducted fundraising and grant-writing activity for $800k in new programs

Built talent analytics reports in Salesforce, Workday, and PeopleSoft

2007 – 2013

CareerBuilder.com, Chicago, IL

2013: Business Development Manager (MAE), Workforce Solutions

Trained all US recruiters and sales teams in compensation and HR-tech tools

Created marketing materials, product demos, and web-advertisements for tools

Sales engineer for national RPO campaigns and educational/government consults

Generated $55k new business/month in sales leads for branch offices

2010 – 2012: Product Manager, Supply&Demand Portal

Primary architect and compensation subject-matter-expect in designing "Supply & Demand" software

Managed compensation consulting projects for dozens of clients in healthcare, logistics, and insurance

Used point methods in creating stepped-compensation and performance analytics for positions in healthcare, sales, engineering, and business management

Used SPSS, xl, and Tableau in creating compensation predictive analytics for measuring performance and budget in C-suite

Integrated Salesforce CRM, ADP Workday HRIS, Bullhorn ATS into excel reporting

Normalized compensation, education, and skillset data from 90 million records

Converted compensation benchmarks between hourly/salaried and full/no benefits

Benchmarked records to published and independent compensation surveys

Ran job evaluations to organize data into families compliant with SOC system

Supervised original compensation survey work for health, IT, and sales verticals

Forecast compensation ranges based on likely first-job after graduation from college

Supervised integration of above processes into a single, online compensation tool

Responsible for customer satisfaction surveys and recruitment performance metrics

Performed data normalization for custom compensation consulting projects

2007 – 2010: Sr. Analyst, Workforce Analytics (Personified Consulting)

Statistical and survey analyst for new workforce consulting division of CareerBuilder

Project manager for all custom consulting projects in human capital management

Analyzed compensation, recruitment, performance, turnover, and education planning

Consulted in healthcare, education, military, and human resources industries

Supported field consultants with ad-hoc analysis on compensation, performance

Coordinated Microsoft/DeVry partnership on “gainful employment” website with benchmarks for job family, skills, education, and compensation

Assisted in actuary and data science compensation project for major health company

Created comp & HR dashboards for $1.7m national nursing recruitment campaign

Ran ad-hoc compensation market reports for hundreds of recruitment projects; includes total comp analysis for non-exempt positions and scale adjustments for markets

Consulted to F1000 executives on use of benefits plans to adjust compensation sets

Predicted labor market changes, featured in monthly “Map of Jobs” report on CNBC

Supported $2m RPO for high-tech talent through original data, comp research

Published original articles on recruitment best practices and labor market trends

Researched ATS and HRIS systems for “HR Tech Guidebook” project

Served as Subject Expert for US Dept of Education research on college outcomes

2006-2007

PeopleScout, Inc.; Chicago, IL

New Business Consultant

Implemented new recruitment process outsourcing (RPO) strategies for F1000 clients

Executed all script and account changes for clients and automated best practices

Coordinated advertising efforts including banners, job postings, and social media

Used proprietary survey data to refine recruitment targets

Supervised training and onboarding for team of 50 recruiters in call center environment

Created reporting tools for C-suite to forecast high-volume recruiting

Handled high-volume recruiting up to 1000 hires per month under budget and on time

Travel 50% of time to supervise on-site efforts and deliver reporting to clients

1998 – 2005

Arizona State University / University of Massachusetts-Amherst

Adjunct/Visiting Professor

Taught college-level classes

Directed ASU field program in Salasaca, Ecuador

OTHER:

Spanish speaker

HRIS and ATS vendor knowledge

Working knowledge of relational databases and database integration

Familiarity with SPSS, SQL, ESRI, R, Tableau, and XL-analysis suite software

User experience design and analysis

Education:

BA – History, Political Science (Denison University, 1996)

MA – Political Science (University of Massachusetts, 2002)

MA – Latin American Studies (University of Massachusetts, 2002)



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