Kristen Hoppe

*** ********* ****** # *, ** Cajon, CA 92020 – C: 619-***-**** – E: ac2esw@r.postjobfree.com

Professional Summary

Pleasant and cooperative Executive Assistant adept at developing and maintaining detailed administrative and procedural processes to ensure the success of the executives I support. I excel in a position where I can utilize my unique mix of experience, creativity, and training to foster an environment of open communication and trust to achieve cross departmental and organizational goals.

Skills

Advanced User, Microsoft Office Suite

Concur Invoice, Expense, and Travel

ADP, Paychex, and API Healthcare Payroll System

Event Planning

Report Analysis

Complex Calendaring

Prepare Board Decks/Executive Meeting Minutes and Follow Up

Tech Savvy with Outstanding Research Skills

Critical Thinker

Maintains Confidentiality

Successful Leadership/Mentoring Skills

Collaborates Effectively Across Departments/Divisions

Work History

Business Operations Associate/Buyer, 03/2017 to Current

Bionano Genomics – San Diego, CA

Manage CEO, CBO, CMO, VP Global Sales, and VP of System Development’s complex and frequently changing domestic and international travel arrangements and coordinated the pre-planning of international travel, and investor meetings.

Create calendar events for multiple C-Suite Executives.

Manage external contacts for CEO and kept track of periodic communication needed for priority contacts.

Create expense reports and various electronic filing systems.

Research and create master documents for patents, registrations, and trademarks for internationally filed Intellectual Property.

Manage help-desk tickets, ensuring completion and user satisfaction.

Perform procurement duties within supply chain by creating, submitting, and approving purchase orders and ordering products for all departments.

Research, propose, and implement vendor services to decrease costs to organization

Administrative Assistant, 01/2014 to 02/2017

Children’s Hospital of The King’s Daughters – Norfolk, VA

Planned and coordinated logistics for various committee meetings and staff events.

Created detailed expense reports and requests for capital expenditures.

Ordered and distributed office supplies while adhering to a fixed budget.

Maintained complex accounts payable and general ledger accounts for two departments.

Organized all new hire, security, and temporary paperwork.

Researched, proposed, and implemented vendor services to decrease costs to organization.

Directed administrative functions for directors and various consultants.

Managed complex and often changing calendar for Director of Environment of Care and the Director of Emergency Management.

Maintained security systems for fourteen sites.

Managed Life Safety and Environment of Care record retention system for Joint Commission Accreditation for main hospital, twenty-eight practices, two ambulatory surgery centers, and three urgent care facilities.

Accounting & Human Resources Assistant, 03/2010 to 06/2012

Discount Tire Regional Office – Poway, CA

Managed on-boarding and terminations for 36 stores.

Completed weekly payroll and benefit changes.

Compiled monthly, quarterly, and annual reports for Regional VP.

Managed complex accounts payable duties.

Maintained event, training, and meeting calendars for all stores.

Supervised and managed uniform purchase and billing records.

Created and maintained electronic filing systems.

Created complex expense reports for three AVPs and Regional VP.

Office Manager, 07-2009 – to 02/2010

Del Mar Datatrac, Inc. – San Diego, CA

Maintained human resource files, including stock option paperwork, benefit enrollment and changes, and payroll.

Made complex domestic travel for President/CEO, Account Executives, Implementation Managers, and Sales Representatives.

Collaborated with Marketing Director on trade shows and conferences by managing shipping, booth set-up, accommodations, event registration and collateral.

General office oversight.

Executive Assistant, 01/2007 to 07/2009

Primary Provider Management Co. – San Diego, CA

Compiled, analyzed, and reported data from various software systems.

Reported monthly, quarterly, and annual membership and production data for board meetings.

Supported CIO and IT staff as well as the AVP – Claims, Audit, and Client Services.

Reported all required information to various state and federal regulatory agencies.

Created curricula and facilitated training courses in interpersonal communications, teamwork, new-hire orientation, fraud awareness, and HIPAA regulations.

Processed travel expenses and reimbursements.

Education

High School Diploma

Mira Mesa High School – San Diego, CA

General Coursework: English Literature, Marine Biology, History

MiraCosta College – Oceanside, CA

Emergency Medical Response: Advanced Coursework

San Diego Miramar College – San Diego, CA

Accomplishments

Leader of the Quarter, Manchester Grand Hyatt.

Successful leadership during two World Series events, two Super Bowls, and The Republican National Convention.

Completed training for Franklin Covey’s “Seven Habits of Highly Effective People” and subsequently taught ongoing classes for home office staff of World Financial Group – A division of Transamerica in Atlanta.

Additional Information

I have over ten years of additional experience in the travel and tourism industry prior to my roles as an Executive Assistant. This allows me to understand complex travel, group reservations, and contract management.

References:

Professional:

Jennifer Carlsen – Business Operations Manager – Bionano Genomics 858-***-**** or ac2esw@r.postjobfree.com (email is best).

Sam Cooper – Store Manager (Store 39) – Discount Tire/America’s Tire Co. 760-***-****.

Keli Orellana – Associate Vice President, Claims, Audit, and Client Services – Primary Provider Management Co. – 951-***-****

Ellen Bollinger – Director, Safety and Security – Children’s Hospital of The King’s Daughters – 757-***-**** (I believe you have to go through main hospital HR, but you can try).

Personal:

Dwight McCoy – Owner /A-Aventine Livery Service – 619-***-**** (23 years known)

Joseph Curcio – Business Support Analyst, World Financial Group / Transamerica – 770-***-**** (17 years known)

Debra Cooper – Office Manager (ret.) / Discount Tire/America’s Tire Co. 858-***-**** (7 years known)

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