THEODORE AMBURGY

** ****** ****** **** • Cincinnati, OH 45244

513-***-**** • ac2er0@r.postjobfree.com

Highest Federal Grade: GS-0343-14

SUMMARY

Capable Supervisory Program Specialist skilled at evaluating and analyzing the effectiveness of complex federal programs. Committed to improving and transforming clinical processes (access, quality, safety, effectiveness, efficiency), and the Veteran experience by identifying cost-effective solutions. Proven change agent with a track record of success in spearheading program enhancements. Effective communicator, team player, and results-oriented visionary, possessing a record of accomplishment in achieving strategic goals while providing overall direction and support for crucially important day-to-day operations.

Project Management • Quantitative & Qualitative Analysis • Policy & Regulatory Expertise • Strategic Planning • Communication & Negotiation • Resource Management

PROFESSIONAL EXPERIENCE

PROGRAM ANALYST 06/2014 – Present

Veterans Administration • Engineering Resource Program 40 Hours per Week

Indianapolis, IN GS-0301-11 (Term)

Assigned to the Veterans Engineering Recourse Center, Activations Department, tasked with improving healthcare for veterans by enhancing the VA’s Investment into the activation of new services for more patients. Lead the set-up and construction for new activations, requiring extensive project management across multiple projects at sites located in disparate locations throughout the country. Oversee all aspects of site-based activation stages, from construction to remodeling, to project finishing, right up until the acceptance of the first patient.

PROJECT MANAGEMENT: Currently coordinating project management activities across 118 activations. Interact with the directors and project managers at each site to assess activation capabilities. Project manager for 8 highly skilled contactors used to deploy nationally to activating sites requiring assistance with their project management skills on major projects, each exceeding $5M. Provide the full range of supervisory duties to a section of remote and onsite employees.

QUANTITATIVE & QUALITATIVE ANALYSIS: Deliver guidance on a wide range of qualitative and quantitative methods for the assessment and improvement of program effectiveness. Submit reports on progress in meeting established milestones and deadlines for completion of assignments, projects and tasks. Develop innovative strategies and recommendations for initiating and establishing goals, timetables, and procedures for expediting projects. Investigate and analyze adverse clinical operations, trends, and follow-through with corrective action.

INTERPRET VA POLICIES AND REGULATIONS: Develop administrative regulations and guidelines for the conduct of program operations and new criteria for measuring program accomplishments. Research and propose new and innovative ways to resolve or improve major problems. Assess program effectiveness while providing guidance and direction on a wide range of administrative policies, regulations, and precedents applicable to the VA. Utilize knowledge of VA program goals related to systems redesign, and the timing of key program events.

STRATEGIC PLANNING: Develop long-range program plans, goals, objectives, and milestones. Represent group consensus and conveys findings and recommendations to other leaders, program officials, internal and external customers. Executes budget analysis studies and produces budget reports/analysis and makes appropriate recommendations. Plans, organizes, and documents team study work and negotiates effectively with management to accept and implement findings.

PROJECT MANAGEMENT ACCOMPLISHMENTS:

Leveraged the process map created by the Activation Process Improvement team to create a concordance, the first of its kind in the company and used as a template for others. Effectively included Portfolio Management tool to be used on all activations.

Successfully improved employee productivity by spearheading changes to enhance information security and ensuring 100% employee access to internet while protecting critical data.

Managed small development teams with the development and implementation of the Activation Management Process, improving the activating sites project management effectiveness by 98%.

Mitigated risk factors through careful analysis of financial and statistical data. Effectively anticipated and managed complex change throughout a rapidly evolving global business environment during the VAs Activation Process. Leveraged substantial risk management experience to successfully reduce risks by 78%.

Applied a flexible, alternating approach between agile and waterfall approaches, depending on project specifics and client goals. Created detailed roadmaps, plans, schedules, and work breakdown structures. Saved more than $1M in costs by selecting a new system provider.

MAJOR PROJECT SUMMARY:

Successfully completed or currently working on activation project management to VA improve processes and infrastructure. In this capacity, I provide centralized scheduling, assist leadership teams, assign task responsibilities, and guide on-site activation efforts. Major projects include: GLA Hospital ($500M Project) • Butler CBOC ($350M Project) • Long Beach CBOC ($350M Project) • Tampa Renovation ($250M Project) • New Orleans Hospital ($1.2B Project) • San Diego Renovation ($500M Project) • Perry Point ($320M Project)

PROGRAM MANAGEMENT ADVISOR (NETWORK OPS) 06/2012 – 05/2014

Department of Defense 60 hours per Week

Kabul, Afghanistan GS-0343-14

TEAM LEADERSHIP & PROJECT MANAGEMENT: Applied best practices in team leadership, resource stewardship, and project management to successfully lead an $89M program to deliver and implement the Afghanistan Security Forces Network using broad technical, financial and business disciplines

COMMUNICATIONS & NEGOTIATIONS: Communicated effectively, orally and in writing, with employees at all levels of the DoD organization, including upper management. Used effective communication skills to keep my advisee, the Minister of Interior Police Chief for the Afghan Police Chief informed both verbally and in writing. Employed cross-cultural communication techniques, listening, and relationship building activities to ensure information sharing and shared benefit.

STRATEGIC PLANNING: Developed innovative strategies and recommendations for initiating and establishing goals, timetables, and procedures for expediting projects. Provided in-depth analysis, best practice models, and creative quality program techniques. Delivered the full range of supervisory duties to a section of remote and onsite employees. Estimated and reported on progress in meeting established deadlines for completion of assignments, projects and tasks.

PROJECT MANAGEMENT STUDIES: Designed and conducted comprehensive management studies. Oversaw and reviewed work of assigned staff participating in data collection, database development, and data documentation. Delivered recommendations at all stages of projects to ensure business objectives are consistent with DoD strategic initiatives. Planned, organized, and documented team study work; negotiated with management to accept and implement findings.

ORGANIZATIONAL IMPROVEMENT: Developed efficient organizational structures and management processes by advised program managers on management reports and control techniques. Made recommendations to improve the efficiency of program operations. Ensured compliance with guidelines established by federal agencies and regulations by investigating program discrepancies and made necessary adjustments. Developed measurement techniques within my team to inform regarding changes.

PROJECT MANAGEMENT ACCOMPLISHMENT:

Successfully developed a communication center by training 40 Afghans to speak English and then monitor the network, country-wide, to provide end-user solutions. Applied proven training techniques to leverage manpower and resources to achieve the ability to pass classified information from all 27 critical police locations stationed around the country back to headquarters safely. Trained over 300 policemen on information security best practices.

PROGRAM MANAGER 02/1982 – 06/2012

U.S. Army 60 Hours per Week

Various Duty Locations, United States Rank: Sergeant Major

TEAM LEADERSHIP: Command Sergeant major of the United States Forces-Afghanistan Garrison. Provided advice to the Garrison Commander on all matters pertaining to installations operations and management, life, health, and safety support services affecting over 17,000 servicemen. Demonstrated superb Leadership skills by excelling at building teams and enforcing a high level of quality in products and services. Versatile Supervisor trained in task organization who thrives in dynamic, challenging and fast-paced professional environments.

PROBLEM SOLVING & ANALYSIS: Supervised culturally diverse staff populations with varied ethnic backgrounds and nationalities. Resolved complex problems, managed employee relations and recruitment. Analytical, adept at identifying potential threats and implementing preventative and corrective measures, valuating federal guidelines by interpreting the handling of qualitative and qualitative data. Proactive leader and tam player demonstrating exemplary organizational and time management skills to deliver planning and scheduling within stringent timeframes.

PROJECT MANAGEMENT ACCOMPLISHMENTS:

Oversaw multi projects in the Information Technology Field, with responsibility for building a $175M network in a highly volatile combat zone. I developed the plan to acquire the equipment, needed traveled to the locations to get the equipment and completed the project in 47 days that allowed the Brits to leave early and go home. We then had 100% connectivity throughout the country of Iraq. Also during this time as the project manager, I was managing over 200 contractors and 150 services men around the country that managed the US network.

At the end of my last deployment in US Army uniform, I was approached by the US Forces commander as part of a new program being formed the Minister of Defense Advisors program. I was one of 35 out of 4000 being selected to return to the US and travel to the Pentagon to be trained by all of the US government’s top Afghanistan advisors on interacting with the Afghan Government minister of Interior Police Department.

I was given the task of managing the development and building the communication network for the police department. The project consisted of installing a fiber ring around the country to connect the 27 police precincts together to pass information safely. The total cost of the project was $89,000,000 and spanned a total of two years. I managed over 300 Afghan network specialists and over 200 contractors, achieving success on time and under budget.

EDUCATION

MASTER OF BUSINESS ADMINISTRATION (MBA)

University of Phoenix

BACHELOR OF SCIENCE (BS)

University of Phoenix

TRAINING & CERTIFICATIONS

Project Management Professional (PMP) Certification • Lean Black Belt Certification • FAC P/PM: Mid Level Project Management • Contracting Officer Representative Certification Level Il • Sergeant Majors’ Academy Graduate, Fort Bliss

REFERENCES

Jessie Johnson – Health Systems Specialist OSI/VERC

ac2er0@r.postjobfree.com 1-479-***-****

Craig Triscari - Program Manager OSI/VERC

ac2er0@r.postjobfree.com 1-317-***-****

Tonya Reznor- Industrial Engineer OSI-VERC

ac2er0@r.postjobfree.com 1-937-***-****

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