Data Entry Customer Service

Felita Strickland

Shreveport, LA

ac2eq9@r.postjobfree.com - 318-***-****

My objective is to acquire a professional position with a stable organization with potential for growth that will compensate me for the experience that I have obtained with the assurance of knowing that employing me would prove beneficial to the daily operation of the company. Abilities

I have over twenty years as an Administrative professional with skills that include proficiency in Microsoft Word, Excel, Access and PowerPoint, typing speed of 75 wpm, accuracy in data entry and great attention to detail. Also, excellent customer service and cash handling experience. Authorized to work in the US for any employer

WORK EXPERIENCE

Human Resources Representative- Employment

Sam's Town Casino - Shreveport, LA - 2011-12 - Present Develop and execute recruiting plans, network through industry contacts, association memberships, trade groups and employees, create job descriptions, efficiently fill open positions, conduct regular follow-up with managers to determine effectiveness of recruiting plans. Coordinate/participate in job fairs to recruit potential applicants to fill current openings, generate/enter requisitions to fill/change current positions, schedule/attend New Hire Orientation, make offers of employment to potential candidates, gather paperwork for unemployment hearings for the Louisiana Workforce Commission and acts as the Human Resources Representative during hearings, schedule pre-employment screenings, data entry of New Hire Personnel Action Forms which includes verifying that all information is correct, data entry of drug test/background information into HR Logix/ Database Access along with updates on processing of candidate, send out Access generated emails to managers updating candidate's failure to process when necessary, print off new hire forms and process once completed, data entry of requisitions for employment. Administrative Contract Care Coordinator

Shreveport Mental Health - Shreveport, LA - 2005-04 - 2010-06 New employee training coordinator, data entry of MIS tickets, income verification of clients which determines financial eligibility, verify Medicaid/Medicare, process Medicaid denials, accounts payable, accounts receivable, daily bank deposits, scheduled appointments for OMH clients, collected payments, distribute correspondence, maintained staff appointment calendars, resolved client complaints, served as backup medical records and front desk clerk. Responsible for monitoring contracts of vendors for the State of Louisiana, coordinated transportation through Medicaid and contracted vendors for Region 7 Office of Mental Health clients, processed applications for Benefit referrals for clients requesting assistance with applying for Medicaid/Medicare/SSI, typing, data entry, scheduled conferences and travel for staff, coordinated payments for OMH clients through Consumer Care Resource funding, compiled numerical data of Benefit and Transportation referrals received, arranged teleconference calls, coordinated travel itineraries for staff, Compile weekly schedules for transportation drivers, supervise a staff of six people which include two receptionists and four drivers, coordinate unemployment data for Louisiana Works, take and compile Board meeting minutes, attend training sessions that provide CEU's, coordinate transportation services for Region 7 Office of Behavioral Health clients which includes Caddo, Bossier, Webster, Sabine, Mansfield, and Natchitoches Parishes, responsible for inventory and ordering office supplies, conduct reference checks on applicants, interview panel member

Administrative Assistant

SAIA Motor Freight Trucking - Grand Prairie, TX - 1995-07 - 2002-03 Responsible for greeting applicants, past employment verification for human resource purposes, scheduling drug screening for prospective employees, data entry of driver mileage log for payroll purposes, accounts receivable, accounts payable, entered timesheet information, maintained appointment calendar, managed and ordered inventory, operated multi-line switchboard, scheduled meetings EDUCATION

Psychology

Kaplan University

2010 - 2013

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