Career Overview

Talented Technical Support Engineer with 20 years’ experience assisting business clients in implementing cutting-edge Distributed Batch technology. Seeking a Distributed Batch Administrator position with room to grow in a vibrant tech environment.

Experience in multiple disciplines - Communications, Networks, Desktop OS Support, Telephony, and Aerospace

Qualifications

Windows XP/Vista / 8 / 10 • Control-M Scheduling

DHCP/DNS Ethernet and Firewall • Tidal Enterprise Scheduling

Proficient • Autosys Scheduling

LAN aptitude • Problem Management

Knowledge of F-Secure • Change Management

MS Office proficiency • Troubleshooting proficiency

Tivoli Workload Scheduler Product • Patient and diligent

Administration – SME • Vast technical knowledge

Window Server 2002. 2002,2008, and 2012 • UNIX, Linux REL 5 & 6, SUN, HPUX

Database Oracle and IBM DB2

Technical Skills

Skills Experience Total Years Last Used

Tivoli Workload Scheduler (TWS) Product Support 14 02/2015

Administrator

Tidal Enterprise Scheduler (TES) Product Support 7 Current

Cisco Workload Automation (CWA) Product Support 1 Current

Accomplishments

Successfully solutioned Cisco Workload Automation (CWA) (formerly Tidal), Planned, and developed SDLC documentation for the deployment of CWA in the DCRI environment

Successfully solutioned, planned, and deployed TWS systems in the distributed environment for multiple customer accounts.

Successfully migrated existing batch platforms to TWS systems in the distributed environment for multiple customer accounts

Successfully Integrated SAP and Oracle applications as part of TWS systems in the distributed environment for multiple customer accounts.

Successfully architecture Cisco Workload Automation (CWA) systems, and have solutioned the migration from windows based architecture to Linux based Unix systems with Redhat REL 7.

Proficient working in UNIX, LINUX, and Windows, OS environments, and creating and implementing support scripts to maintain critical subsystems

Work Experience

Duke Clinical Research Institute (DCRI) Feb 2016 – Present

Sr. Data Transfer Specialist

Sr. Cisco Workload Automation (CWA) Architect

DCRI – Durham Center, Durham, NC

I am currently responsible for the planning and implementation of Cisco Workload Automation (CWA) (formerly Tidal) Version 6.3.0. This will comprise 4 separate environments (Sandbox, Development, Validation, and Production). I am working with Clinical Trial applications that tracks Partner Data Exchange (PDE). I am responsible to provide transfer mechanisms to allow secure data transmission between trial location and The DCRI.

IBM Corporation Research Triangle Park Jan 1996 to Feb 2015

Sr. Production Control Integration Engineer Jan 2001 to Feb 2015

IBM Research Triangle Park, NC

I have been employed by IBM Global Technical Services (GTS) for the past 18 years, with 14 years in support of Tivoli Workload Scheduler (TWS) and Control-M Enterprise applications, Global Consulting - providing Change Management and Problem Resolution for the TWS and Control-M networks on multiple accounts.

Responsible for TWS distributed platform architecture and deployment for several large global accounts.

In this capacity my responsibilities included product integration, services conversion from OS level scheduling (UNIX Crontab or Windows director), and migration from various scheduling system into the TWS or Control-M scheduling application.

Defined, created, implemented, tested, scheduled and maintained jobs in both TWS and Control-M in the distributed environments utilizing multiple hosting platforms.

Sr. Integration Specialist Jan 1999 to Jan 2001

IBM Research Triangle Park, NC

Support of SAP ("Systems, Applications and Products in Data Processing"), implementations of IBM Internal SAP account integration with MQ Series, and SAP support for external clients.

Sr. Network Support Analyst Jan 1996 to Jan 1999

IBM Research Triangle Park, NC

Responsible for Network Incident resolution for internal and external accounts.

Education and Training

Associate Degree, Associate Engineering Science

RETS Detroit, MI, USA

Associate Engineering Science GPA: 3.0

Skills

Change Management, Problem Management, Departmental Consulting, Batch Application

Conversion from, Windows Director, UNIX Crontab

Application Migration and Upgrade/Patch/Release

Application Release Management,

Subsystem Integration for SAP, and Oracle Applications

Scheduling in multiple Batch Applications, (TWS, Control-M, Tidal, Autosys, SAP)

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