Human Resources

Kelly Bybee

**** *** **** #* ***** Park, IL ***** 815-***-**** *********@*****.***

Reliable and efficient Human Resources Professional with notable ability to lead as well as be a team player. Specialized in HR and leadership roles with excellent rapport with senior leadership. Proven ability to excel at solving problems, prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Dedicated to meeting deadlines and always going one step above what is expected.

HIGHLIGHTS OF QUALIFICATIONS

Meticulous attention to detail

Microsoft office Proficiency

Strong organizational, problem solving, and time management skills

Consistently meeting deadlines and achieving goals

ACCOMPLISHMENTS

Promoted within Swedish American Emergency Department twice within 14 monthsCreated and initiated standards of work for Swedish American Emergency Department Business Office. Balanced the staffing to decrease overtime and overstaffing; reorganized the staff roles and created job descriptions. Increased office organization by developing a more efficient training record system and new employee database at Emery Air. Received letter of commendation for attention to detail, organizing and maintaining training records from Emery Air’s chief inspector and regards from Horizon Air’s maintenance quality assurance auditor.

PROFESSIONAL EXPERIENCE

Swedish American Hospital Emergency Department

Business Office Supervisor January 2017 – Present

Supervise 30 employees; Run department meetings and team huddles; liaison between physicians and staff; write monthly medical director report; Hire, train & terminate employees; Maintain employee schedule; Increased employee errors from 30% to 5 %; increased patient satisfaction from 47 rank to 70; Maintain 500K budget.

Applications Coordinator August 2017 – January 2017

Project manage annual emergency department benchmarking reports; audit patient charts for stroke patients to ensure compliance for stroke center certification; provider liaison support for emergency department providers; manage site surveys for provider insurance and Emergency Department Approved for Pediatrics certification; complete monthly reports for sepsis and pediatrics monthly multidisciplinary meetings; complete monthly patients satisfaction score reports for ambulatory clinics, emergency department providers, and nurses; create and present monthly data for the emergency department leadership meeting.

Administrative Assistant November 2015 – August 2017

Assist with all needs from the Emergency Department Director of Nursing and Emergency Department Medical Director; write minutes and agendas for hospital meetings; work as liaison between Swedish American and the Emergency Department Provider group, Infinity Healthcare; maintain provider certifications; assist all midlevels and doctors with any needs they may have.

Emery Air, Inc. July 2011 – November 2015

(QPS Employment) May 2011 – July 2011

Human Resources & Training Department Coordinator

Prepare payroll, administrate benefits for 150 employees, manage attendance, file and track worker’s compensation claims, maintain the company affirmative action plan, recruiting, interviewing, on boarding, process hiring & termination paperwork, training record keeping, maintaining personnel files, maintiaining medical files under HIPPA guidelines.

Comcast (SNI Companies) September 2010 – April 2011

Customer Service Representative

Receiving Payments, Placing Orders, Upgrading & Dispersing Equipment, Scheduling Repairs, Balance Cash Drawer

Rowdy J’s Western Store 2007 – 2010

Sales Associate

Organize store, Assist Customers, Assist in Merchandise Orders, Create Invoices, Balance Cash Drawer, Traveling Sales and Creating Exposure for the Store, Handled Incoming Cash Flow in Amounts of $1000.00 - $20,000.00 daily

Meirtran, Inc. 2004 – 2007

ATM Terminal Coordinator

Coordinated installation of ATM’s in locations across Northern Illinois and Southern Wisconsin. Applied receivables to accounts. Entered data in MS Access and online databases. Allocated and budgeted the distribution of $100,000s for ATMs. Balanced ATM’s daily. Created and maintained excel spreadsheets for balancing ATMs. Managed incoming customer service calls.

EDUCATION

MacMurray College, Jacksonville, IL 2000-2004

Bachelor of Science

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