Administrative Assistant

Cynthia Kemp

Mishawaka, IN *****

574-***-****

*******@***.***

Summary

Energetic, dependable individual with strong work ethic, task oriented and solid interpersonal skills. Possess ability to adapt to the demands of diverse and challenging workload. Excellent organizational and communication skills. Ability to thrive in a fast paced place of employment. Able to interact with all levels and types of individuals.

Professional Experience

Family Dental Health, South Bend, IN, 10/08 – present

Administrative Dental Assistant/Patient Care Representative

Provide administrative support for a four doctor dental practice.

Responsible for review of insurance information, obtain preauthorization,

and address patient inquiries regarding services and coverage.

Schedule and register patients, collect payments, download x-rays, and process mail.

Generate and reconcile end of day reports.

School City of Mishawaka, Mishawaka, IN 01/13 – 06/15

Substitute Teacher – 08/14 – 06/15

Special Education Paraprofessional – 08/13 – 06/14

Clerical Assistant – 01/13 – 04/13

Medical University of South Carolina, Mount Pleasant, SC 11/07 – 06/08

OB GYN Patients Account Representative

Responsible for scheduling and registering patients.

Generated various daily reports.

Union Realty Inc., Mishawaka, IN 11/98 – 01/06

Assistant Office Manager

Scheduling appointments with prospective tenants.

Utilized ACT customer database management software.

Responsible for accounts receivable and payables.

Served as Notary Public.

Liberty Mutual Insurance, Mishawaka, IN 11/90 – 04/00

Commercial Property Rater & Customer Service Representative

Produced, revised, and audited commercial fire and liability accounts.

Responsible for reporting accounts within department.

Education

B.A. - Interdisciplinary Studies, Bethel College

Major – Psychology; Minor - Nonprofit

2016

Real Estate Salesperson Licensure, Real Estate Institute

2008

Certificate in Dental Assisting, Indiana University South Bend

2007

Computer Skills

Word, Excel, PowerPoint, OS X and Mac platforms, Patterson EagleSoft, LinkedIn, Social Media

Community Activities

River Valley Church – Youth Leader

Oakdale Heights Memory Care Nursing Home – Assistant Mentor

Coalbush Church – Youth Leader

Vineyard Church - Assistant to Youth Leader

Honors and Awards

Bethel College Dean's List

Indiana University Dean's List

Recipient of Ralph G. Schimmele Award

Recipient of Liberty Mutual Excellence Award

References available upon request.

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