Human Resource Customer Service

Christopher Ecarma

Cell 714-***-****

ac2eck@r.postjobfree.com

**** ********** ***, ***** *****, CA 91709

Summary

Reliable and enthusiastic professional seeking a career in human resource management and organizational development. Excellent written and verbal communication skills, multi-tasking, and attention to detail providing quality service through friendly and expedient human interaction. Work Experience

Casa Colina Hospital and Centers for Healthcare, Pomona CA Human Resources Assistant Intern March 2016 – October 2016

Assisted in the management of the day to day functions of the volunteer program and ensured all aspects of compliance are met on an ongoing basis.

Database entry into both employee and volunteer computer systems.

Assisted with recruitment, to include posting of jobs, screening of applications, scheduling and attending interviews and onboarding once hired.

Participated in the employee safety program and general functions of worker’s compensation.

Familiar with the LOA process and legal requirements.

Created the employee newsletter and other communications for events and programs.

Was responsible for the training of interns to include all aspects of our job. Acted as the senior intern and answered questions as needed.

Developed templates to help record and document accidents and designed safety posters to encourage employee safety.

Assisted in managing the employee benefit program to include: entry into the benefit system, review of benefit plans, cost comparisons, and the enrollment of employees.

Worked directly under the Human Resource Manager and Chief HR Officer to gain HR experience and knowledge. Ootoro, Walnut CA

Server August 2014 – January 2015

Provided amazing customer service that promoted returning customers through warmth and comfort.

Was responsible for training new employees within the department.

Led team responsible for supervision, delegation of tasks and management of customer orders.

Exponentially increased department sales through effective merchandising and customer satisfaction. Education

California State Polytechnic University, Pomona August 2017 Bachelor of Science in Business Administration

Emphasis in Management and Human Resources

Related coursework:

Training & development, staffing & recruitment, benefits & compensation, organizational behavior, business ethics, business communication, union relations, employment law, accounting, finance, marketing, and entrepreneurship. Additional Skills

Understanding of various HRIS/HRMS technology.

MS Office Suite proficiency: Word, Excel, Outlook, Publisher and PowerPoint. Research using ABI/Inform, IBIS World, and Business Source Premier.

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