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Customer Service Manager

Location:
Montgomery, AL
Posted:
September 20, 2017

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Resume:

HEATHER M BARDEN

**** ***** **, **********, ** **109

Home: 334-***-****

ac2ech@r.postjobfree.com

Experienced General Manager with ability to develop and nurture long-term relationships. Technical, creative and organized self-starter with superior follow-through and marketing experience in building rapport and fostering mutually beneficial relationships. Rapid learner who brings excitement and enthusiasm to my work and my team. Strategic positioning

Implementing new business systems

Financial reporting

Contracts

Business Requirements Document (BRD)

Managing multiple priorities

Conflict resolution

Critical thinking

09/2016 to Current

ONE SOURCE CONSTRUCTION

Montgomery, AL

Office Manager

Cut materials to specified sizes for installation using power saws. Painted walls, exteriors and interiors of buildings and furniture using brushes and rollers Transported materials, tools and machines to installation sites. Monitored ongoing expenses relative to budget projections. Handled telephone inquiries.

Processed payroll, electronic deposits and employee pay adjustments. Handled cash and deposits using the proper accounting procedures and documentation.

Thoroughly reviewed financial statements and tax audits to correct any discrepancies. Supplied detailed tax documentation needed to submit LLC returns. 05/2013 to 08/2015

SOUTH UNIVERSITY

Montgomery, AL

Bookstore Manager

Inventory Management Inventory Orders and Returns Customer Service Inventory Sells. 05/2010 to 05/2011

SOUTH UNIVERSITY

Montgomery, AL

Work Study/ Registers Office

Creating and filing new student files

Transcript research

07/2004 to 03/2006

DIAMOND GAMES

Montgomery, AL

Customer Service Representative

Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.

Ran promotional events at local casinos

01/2004 to 10/2008

ONE SOURCE SOLUTIONS

Montgomery, AL

Business Manager

Four years of management experience.

Ensured exceptional client service and quality product offerings. Reviewed sales price and operating costs. Handled cash and deposits using the proper accounting procedures and documentation.

SUMMARY

SKILLS

EXPERIENCE

03/2002 to 10/2002

COLORADO LIFE INSURANCE

Montgomery, AL

Independent Agent

Processed applications, payments, corrections, endorsements and cancellations. Promoted agency products to customers in person

Prepared necessary paperwork to process insurance sales and renewals. 07/2001 to 03/2002

RON'S DEALER SERVICES

Montgomery, AL

Sales agent, route technician, administration clerk Verified that information in the computer system was up-to-date and accurate. Assisted with payroll preparation and entered data into cumulative payroll document. Established new customer accounts.

Performed debit, credit and total accounts on computer spreadsheets/databases MBA: HEALTHCARE ADMINISTRATION 2017

South University

BACHELOR OF SCIENCE: HEALTHCARE MANAGEMENT 2012

South University

ASSOCIATE OF SCIENCE: BUSINESS ADMINISTRATION 2010 South University

EDUCATION



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