Hans Cepeda

Azusa, CA *****

ac2e40@r.postjobfree.com - Cell Phone: 626-***-****

Highly knowledgeable in Logistic Manager / Distribution Operation Manager / Warehouse Manager / Service Project Management. Advanced understanding of customer needs with diligent attention to detail results in superior customer service and high levels of client satisfaction. Technically competent business professional with versatile and strong administrative support skills developed through various positions in the industry with back ground in Logistic, Distribution, Manufactory. SKILLS

• Proficient with project management experience through project life cycle concepts, processes, tools, and best practices.

• Inventory management through cycle count, product aging, and parts allocation.

• Competent at evaluating project requirements, planning, mitigating risks, and completing high quality work on time.

• Experienced conducting research, aggregating data, performing analysis, and writing reports.

• Capable of managing multiple projects and applying strong organizational skills to exceed expectations.

• Exceptional ability to manage a diverse team and foster a collegiate environment that inspires and generates new initiatives.

• Skilled at creating purchase orders, maintaining records, scheduling, and other administrative duties.

• Current on the latest changes and developments regarding the telecommunications industry.

• Skilled at conceptualizing and communicating recommendations that add value to the client and address their needs.

• Experienced interacting with various stakeholders and acting as a liaison between development teams and the client.

• Administer all crossed training programs for production manufacturing.

• Solid interpersonal skills with the ability to work effectively with all levels throughout the organization and across functional lines.

Authorized to work in the US for any employer

WORK EXPERIENCE

Night Warehouse Manager

American International Industries - Los Angeles, CA - September 2016 to September 2017 Maintains Domestic Shipping, International Shipping, and Receiving Components departments workflow for the night shift by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.

•Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.

•Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.

•Controls inventory levels by conducting physical counts; reconciling with data storage system.

•Managing a team of over 100 plus employees

•Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.

•Comply with federal and state storage, material handling and shipping laws; Applying security measures to maintain a secure warehouse.

•Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

•Completes warehouse operational requirements by scheduling and assigning employees; following up on work results.

•Maintains warehouse staff by recruiting, selecting, orienting, and training employees.

•Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.

•Work with payroll Department to approved time sheet.

•Work with HR to Interview and hire new staff.

Warehouse Manager.

AAA Network Solution - Buena Park, CA - May 2014 to June 2016 Oversee material inventories, warehouse receiving, and logistic strategies. Manage 70+ personnel Perform quarterly inventory analyses on warehouse facilities, maintain warehouse inventory, and produce weekly status reports to senior Operation Manager.

• Responsible for the overall performance of the warehouse facility, including operations, customer service, office operations, and IT Dept.

• Provide team communications and lead morning meetings.

• Oversaw truck loading and Unloading

• Schedule fabrication planning.

• Manage modular displays production board. Meet and analyze with team daily production by schedule/ forecasts to ensure completion of customers’ orders. Also, discuss and resolve production, materials, and forecasting issues with the Senior Project Manager.

• Communicated with construction manager team regarding product distribution to customer side

• Developed and monitored driver routes

• Perform inventory analyses on a quarterly basis.

• Develop an annual operating budget and manage a system of controls to ensure that service levels and operational performance goals are met with prescribed cost, revenue and profit parameters. Assure that all accounts achieve predetermined profit standards

• Maintain warehouse inventory.

• Facilitated warehouse moves without product interruption

• Produce quarterly status reports and annual employee evaluations.

• Ensure that safety standards are met and exceeded at all times.

• Ensure that organizational and safety goals are properly met at all times.

• Hire, train, and monitor warehouse personnel.

Warehouse Operations Manager

AT&T Data COMM - Anaheim, CA - May 2003 to July 2013 Responsible for shipping, receiving, inventory and transportation operations while directing warehousing activities for 70 team members including 11 drivers. Established operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials and keeping warehouse inventory current. Support all human resources processes at the facility such as staffing all positions, support the performance management process, training and development of team members.

• Managed two facilities totaling 500k square feet while maintaining inventory accuracy at a percentage rate of 99.1 % and ensured that charge backs were kept very minimum frequency of occurrence.

• Led process improvement team to reduce store delivery miss-picks from 1.75% in 2004 to 0.29% at the end of 2008, greatly reducing the cost of rework, product returns, redeliveries and improving customer service and customer satisfaction.

• Responsible for all aspects of the business including financials, safety, security, training, customer service, operations, special projects, fleet and facility maintenance, and productivity.

• Addressed customer issues and resolved problems and concerns quickly and professionally.

• Prepares and develops work schedules to ensure adequate work program for all employee personal during the 8hrs shift.

• Audits and maintains inventories supplies and equipment.

• Analyzes & facilitates budget requests to identify areas in which reductions can be made.

• Inspect the plant to evaluate the use of space and facilities to maintain a safe and adequate working environment.

• Assists with plans, budgets, and schedules modifications including cost estimates bid sheets and contracts.

• Assist in the development of long-range plans, preparing estimates in support of facilities program/process improvements.

• Coordinates program specifications, requirements for proposals and contracts, and associated documents.

• Maintain and compile data report on financial part of business, such as, labor hours, overhead, supplies, expenses, billing, forecasting.

• Maintain a safe work environment for employees to ensure compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.

• Maintain direct link between supervisor, clients, customers, employees and subcontractors

• Maintains contract and contractor status databases to ensured that site meets budget goals on a sustaining basis.

• Establishes and maintains contact with contractors to ensure the smooth working of the contract process

• Promoted 8 employees out of hourly pool to higher levels in the organization as a direct result of mentoring.

• Trained employees in all warehouse tasks in a clear and concise manner to adhere to OSHA standards while in an efficient fashion.

• Maintain and present production and service metrics performance reports to upper management (District General Manager ) monthly

Distribution Operation Manager.

Circuit City - Industry, CA - July 1986 to February 2003 Responsible for the following aspects of operations for a 500,000 SQ FT distribution center with a 100+personal staff and a $21.7 million budget. Manages daily direct activities of a centralized distribution center. Monitors inventory levels to manage expenses, minimize loss, and maximize revenue. Ensures that goods are dispatched on time to the appropriate destinations and in the expected quantities. Responsible for evaluating freight services, negotiating contracts, and managing relationships with chosen vendors.

• Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.

• Complies with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.

• Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.

• Controls inventory levels by conducting physical counts; reconciling with data storage system.

• Processed 9.8 million units annually while managing 10,500 SKUs, ensuring appropriate product was sent to 14 Retail locations

• Plan material flow management systems to meet production requirements.

• Maintains physical condition of the Distribution warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.

• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

• Completes warehouse operational requirements by scheduling and assigning employees; following up on work results.

• Maintains warehouse staff by recruiting, selecting, orienting, and training employees.

• Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.

• Developed a new hire program that assisted supervisors in the process of employee selection, which shortened the learning curve and resulted in longer retention of new hires

• Maintains professional and technical knowledge by reviewing professional publications; establishing personal networks; participating in professional societies. EDUCATION

Business Process Management Professional (Certified) BPM Institute. Org - Westborough, MA

2015 to 2016

Lean Six Sigma Green Belt

AT&T University - Texas

2011 to 2011

PMC in Project Management

International Learning Institute - New York, NY

2011 to 2011

Operations Management ( Certificate )

Alison Institute

2008 to 2010

Bachelor of Business Administration

Mountain View College - Dallas, TX

August 1987 to June 1991

High School Diploma

Charter Oak High School - Covina, CA

1982 to 1986

SKILLS

MS Word, Excel, Power Point, Outlook, MS Project, Access, DPSS, ESS, Oracle 11, ROI System, Smart Client, Epicor System, ERP, Adobe Illustrator, Photoshop, Scanning Technology, HTM ADDITIONAL INFORMATION

LANGUAGES

Native Spanish Fluency (Speak, Read, and Write)

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