MICHAEL BURNS
IDEAS. CONTENT. STRATEGY.
For remote projects, call 303-***-****
ac2e1g@r.postjobfree.com
https://www.linkedin.com/in/narrativeux/
ABOUT
Brand Storyteller and Digital
Marketing Strategist with
substantial hands-on experience in
expanding client successes in
omnichannel marketing. Strong
strategic, conceptual, writing and
editing skills. Adept at managing
diverse requirements, including
the ability to translate complex or
highly technical concepts into on-
strategy messaging and tactics that
are tailored to strategic and
functional buyers. In-depth
involvement in brand messaging,
positioning, go-to market strategy,
user experience, new product
launches and demand generation.
EDUCATION
Accelerated Innovation Training
Solution People;
Chicago, Illinois
Improv 101
Institution Theater
Austin, Texas
Lean Methodology
Lean Startup Machine;
San Francisco, California
Product Management and Design
Google/Udacity
San Francisco, California
General Studies
Macomb Community College;
Roseville, Michigan
Software: MS Office, Asana, Slack,
Basecamp, InVisionApp, Axure,
Sharepoint; basic knowledge of
HTML, CSS, Google Analytics,
Adobe Creative Suite.
SKILLS
Consumer/B2B Marketing
SEO/SEM Copywriting
Email Marketing
Event Marketing
Product Marketing
Demand Generation
Content Marketing
Mobile Content
Brand Messaging
Ideation
Creative Strategy
Go-to Market Strategy
2016 PROJECTS
Content Lead – Marketing Manager (Contract)
Cisco Systems; San Jose, California
November 2016 – Present
Message development and supporting content for enterprise technology and global event marketing. Projects involved creative strategy, content, ideation, landing page optimization, social media, and later expanded to developing content and strategy for an employee intranet and team newsletter. Cloud, Security, Network Storage, IoT. Lead Editor – Copywriter (Contract)
HP Enterprise; Palo Alto, California
August – November 2016
Content Lead for a major content migration that was part of repositioning HP Enterprise as an entirely new business targeting enterprise technology. Project management, supervising and coaching the work of 5 writers, while updating HPE's brand content, style guides, SEO, and researching and developing new best practices for brand messaging to target strategic and functional buyers along the customer journey. Docker, IoT, Security, Partner Marketing, Networking, Storage, Cloud. Marketing Manager (Contract)
Ixia; Santa Clara, California
May – August 2016
Concepting, writing, and producing a variety of online content for digital marketing programs aimed at increasing demand generation in the enterprise technology testing space. Projects include messaging for landing pages and nurture email marketing campaigns, collateral for sales team, SEO, advanced targeting for social media, product videos and more. Use of HubSpot and Google Analytics for managing campaigns and analysis.
Senior Copywriter – Digital Marketing Strategist (Contract) Symantec Corporation; Mountain View, California
December 2015 – April 2016
As part of a refresh initiative, creative strategy, brand messaging and positioning, go-to market strategy, competitive analysis, as well as development of best practices for targeting strategic and functional buyers. Worked with Digital, UX, Global Marketing, SEO, Customer Experience, Events, Partner Marketing and Sales teams to fulfill day-to- day marketing needs, including content and messaging to enhance the buyer journey. Email Cloud, Office 365 Security, Automotive, Retail, Healthcare, Education, IoT and more.
2015
Senior Brand Copywriter (Contract)
Tata Communications; San Jose, California
Directed creative messaging, positioning and go-to market strategy for a new, cloud-based collaboration suite, including an internal-facing promotion for a 2015 beta launch. Conducted competitive analysis, as well as review and refinement of user personas, user input and site traffic to influence content strategy as part of an evolving user experience. Worked with design, marketing and sales to produce compelling messaging to reach a new and existing customer base in North America. 2014
UX Writer (Contract)
Walmart Global eCommerce; San Bruno, California
Developed user experience content and strategy for Home page, Search, Registry and Lists. Competitive audit on the top 100 Internet retailers, website content audit, and development of Gamification framework; worked within a diverse team of writers and designers involving daily stand-ups and collaboration with highly-matrixed teams.
UX Writer (Contract)
Expedia, Inc. – Bellevue, Washington
Development of user experience content and strategy for landing pages, as well as copywriting for seasonal marketing campaigns, including digital, mobile and social media messaging, creative brief, working with UX, brand, design, product and marketing teams.
UX Writer (Contract)
Ruder-Finn; San Francisco, California
Development of positioning, branded messaging and in-depth user experience content development for a privacy protection service for MetLife Insurance targeting adults 18-65, including involvement in a highly matrixed team encompassing UX and design.
2013
Creative Director/UX Writer (Contract)
FrameConcepts, Inc.; Remote
Creative strategy and SEO content for a data analytics client targeting the financial industry.
Marketing Consultant
Colon Free Zone Coalition; Colon, Panama
Go-to market strategy for a not-for-profit organization targeting businesses and government agencies in the expansion of a Special Economic Zone.
Creative Director/Copywriter (Contract)
QuantAdvisor; Remote
Creative and go-to market strategy, SEO content for a financial services startup targeting independent advisors.
Creative Director/Copywriter (Contract)
NextG Solutions; Hanoi, Vietnam
Creative strategy and SEO content for a cloud services company targeting US-based companies.
Creative Director/UX Copywriter (Contract)
CandorWorks; Pune, India
Development of creative strategy and content for a lead generation startup targeting US-based companies, including collaboration with UX, SEO and design teams.
Marketing Consultant
Tuyo Pagos; Panama City, Panama
Go-to market strategy and creative strategy for a mobile payments startup targeting Hispanic adults 18-65.
2012
Creative Director/UX Writer (Contract)
SigBOP, Inc.; Neptune, New Jersey
Brand messaging, positioning, go-to market strategy, SEO content and user experience content for a technology services startup targeting sales and marketing executives.
Creative Director/UX Writer (Contract)
GrokrLabs, Inc.; Sunnyvale, California
Creative strategy, brand messaging, go-to market strategy and content strategy for predictive search app startup targeting a diverse set of iPhone users; involvement in SEO, UX and design within a diverse team of product managers, developers and designers.
*Additional experience summary highlighting additional short projects available upon request.