Ghanem Alatasi

Calgary AB 587-***-**** ac2e0w@r.postjobfree.com

Professional Profile

Motivated and accomplished professional bringing over 10 years of experience in Executive Administration and Human Resource Management within medical environments. Adept in client, employee and stakeholder relations, applying communication skills to train, educate and collaborate with employees and managers to achieve multiple objectives. Dedicated to leadership with a history of successfully identifying opportunities for improvement, implementing policies, and providing expertise and guidance toward organizational goals. Brings focus and enthusiasm to new projects. Also holds international experience with ten years in United Arab Emirates working in Administration Management and Public Relations, managing large scale projects and teams of hundreds of employees. Prepares for and participates in State and Federal accreditation surveys. Recognized for dedication and professionalism, recipient of award of “Best Performance” hospital-wide for the month of November 2016.

Key Strengths and Expertise

Staffing & Resourcing

Teamwork & Collaboration

Executive Level Administration

Oral & Written Communication

Bilingual – English & Arabic

HR Consulting

Health & Safety

Event Coordination

Training & Development

Public Relations

Budgeting

Employee Relations

Strategic Management

Program Implementation

Medical Staff Credentialing

Technical Proficiencies: MS Office (Excel, Word, Outlook, Power Point), Lotus Notes, Photo Shop, Graphic Design, SharePoint, Mozilla Thunderbird, Payroll Software (Kronos and Paycom) and Time Clock Manager.

Areas of Professional Experience

Administrative Services Management

Oversee employee teams to ensure high-level customer service when providing various business and clinical functions including front desk, medical records, nursing, and ancillary services to clients and staff within a hospital environment.

Perform all duties with primary goal of fulfilling the objectives, plans and policies established through the planning process led by Corporation.

Prepare documents supporting projects per head office guidelines.

Record and transcribe minutes for executive, Board, ancillary and medical staff meetings.

Manage numerous logistic services for both personnel and physical administration.

Support budgeting, personnel records, and payroll functions.

Monitor and review patient registration and data entry to ensure timeliness, accuracy, and thoroughness.

Act as an interpreter for Arabic-speaking patients as needed to ensure all parties have full understanding of care plan.

Assist executive level staff by organizing travel, flight, lodging, calendars and rental car arrangements.

Human Resources Management & Staff Coordination

Promote a cohesive and team-centered working environment marked by innovation, exemplary care and continued improvement.

Screen resumes ensuring highly qualified and top performing applicants are forwarded to hiring managers.

Conduct patient and staff surveys/questionnaires, and recommend corrective action as required.

Perform full-cycle recruitment for both internal and external hires, performing interviews, hiring new employees, organizing training, and performing disciplinary action when necessary.

Meet monthly with physicians to review financial performance and key practice indicators.

Coordinate staff and ensure adequate staffing levels by maintaining working relationships with outside agencies, preparing daily and weekly labor reports, and managing staff activities.

Ghanem Alatasi Page 2

Calgary AB 587-***-**** ac2e0w@r.postjobfree.com

Operations Management

Oversee all department operations, including human resource and financial management duties.

Liaise regularly with staff to maintain understanding of workplace needs and acquisition of resources.

Support in planning, directing and monitoring the day-to-day operations and activities of an institution consistent with the hospital’s mission, vision, values and commitment to world-class care.

Marketing & Public Relations

Collaborate with Marketing Manager to promote the hospital, making the public, physicians, and other hospitals and medical centers aware of the benefits of choosing this institution.

Engage in Health Care Marketing and Public Relations, updating marketing files, proposals, clients’ database and projects.

Maintain knowledge of Medical Market and competitors to assist in creating company website content and relevant social media posts.

Prepare and design monthly hospital newsletter and chair the Special Events Committee to organize year-round events for hospital and medical staff.

Policy Creation, Revision, & Staff Training

Ensure training and education for staff on professional communication practices, infection control, workplace safety, ethics and compliance.

Collaboratively create policies regarding medical administration and medical units.

Develop educational planning programs, allocating and assigning duties to employees, and monitoring the activities and operations of all practice components to ensure objectives are met.

Liaise with hospital staff and administrators to redesign and customize all health policies and procedures for the hospital to better align with mission and values.

Plan, implement, and evaluate employee relations and human resources policies, programs, and practices.

Medical Staff Credentialing

Perform credentialing to bring on new physicians and allied health professionals/practitioners, maintain current practitioner status and report concerns about the hospital's liability with credentialing issues.

Process requests for, and monitor duration of, temporary privileges in accordance with medical staff bylaws.

Perform re-credentialing/privilege delineation activities in accordance with Medical Staff bylaws to assure that only qualified practitioners continue to provide care.

Provide technical and administrative support to credentialing medical staff and Board committees, informal peer review activities and other committees as required.

Employment History

Executive Administrative Services Manager, Foundation Surgical Hospital, El Paso, TX 2014–2017

HR & Operations Director, Cancer Radiation & Specialty Clinics, El Paso, TX (practice closed) 2014–2014

Administrator, Cancer Treatment Institute, El Paso, TX (practice closed) 2013–2014

Executive Administrator Assistant, Foundation Surgical Hospital, El Paso, TX 2012–2013

Executive Administrative Assistant/Med Staff Coord, East EP Physicians Med Center, El Paso, TX 2011–2012

Medical Staff Coordinator, East EP Physicians Med Center, El Paso, TX 2009–2011

Medical Staff Coordinator, Mimbres Memorial Hospital, Deming, NM 2005–2009

Administrative Assistant, Mimbres Memorial Hospital, Deming, NM 2003–2005

Ghanem Alatasi Page 3

Calgary AB 587-***-**** ac2e0w@r.postjobfree.com

Education, Certifications & Associations

Bachelor of Art in English and Human Sciences, Al-Ba’ath University, Homs – Syria

Medical Staff Services Conferences/Seminars, Nashville & Franklin, Tennessee, USA

Leadership Development and Team Work Seminar, Peterson & Associates, EL Paso, Texas

Emergency Management Institute (FEMA, Dept. of Homeland Security), El Paso, Texas

Rapid Regulatory Compliance: Non-Clinical I & II HealthStream, El Paso, Texas

TJC HealthCare & Hand Hygiene Conference, Joint Commission, El Paso, Texas

Cultural Competence: Background & Benefits, El Paso, Texas

Identifying and Assessing Victims of Abuse and Neglect, El Paso, Texas

Database Training/Physician Start Up Webinar, Deming, New Mexico

Handling Difficult and Demanding Customers, El Paso, Texas

CPR & AED Program, Roswell, New Mexico

EEG Fundamentals, Monroe, Michigan

New Mexico Association Medical Staff Services (NMAMSS), Albuquerque, New Mexico

Notary Public (New Mexico & Texas)

~ References Available on Request ~

Contact this candidate