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Engineer Manager

Location:
Richmond, TX
Posted:
September 19, 2017

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Resume:

Objective

●Information Technology Engineer experienced with configuring, designing, and providing communication to recommended infrastructures that aligned with business needs ranging from the following: server and storage; network security, network reliability; voice, and wireless services

●Experienced and industrious Security, Network, and Voice Engineer with a stellar record of individual and corporate client satisfaction. Supported small through large scaled Enterprise Networks by the following areas: Voice, Security, Router and Switch, and Server infrastructures

●Experience designing and deploying large scale enterprise class MPLS, BGP, and OSPF architectures

●Cloud Solution Experience with added security and VOICE solutions additions

●Accomplished Cisco CCNP certified engineer with 20 plus years of experience with enterprise solutions

●Designed and Managed Large Enterprise Network, VOIP, Security and Wireless Solutions

●Instructor at ETEC Solutions for the CCNA and CCNP R&S Certifications

Experience

Ruhge DBA OCT 2015-Current

Network Engineer / Voice Engineering / Network Security / Wireless

●Clients - Indian Wells Department of Defense; Goodwill /ELeisure; CenterPoint Energy; T-Mobile

●Migrated 34 Cisco Nexus 3k to Cisco Nexus 7k’s

●Installed Rukus and Cisco WiFi for DFW airport under the T-Mobile contract

●Designed and implemented a comprehensive network and security solution that supported the installation of three newly Data Centers with installation of Cisco Nexus 7k’s with OTV, 5k’s, 4k’s and 3k’s (All NX-OS)

●Monitored and resolved any issues that occurred on the two large student and corporate networks simultaneously while reaching a 98% uptime

●Supported a network refresh (Overhaul) that consisted over 1600 devices Cisco 3560, 3750, 6500, 3850,6807, 3845, 2821, 3945, ETC.

●Utilized various network management tools such as: NetScout, Cisco Works, WUG, Cacti, NetMRI, Cisco Prime, Solarwinds, Radius, TACACS, and Airscout/ Ekahau

●Provided network studies utilizing protocol analyzer tools

●Designed into the Centerpoint infrastructure two F5 Load Balancers tied to two NX-OS 7710 switches

●NetScout Probes and Performance Management

●Designed and migrated 3 datacenters (72 server – 17.8 terabytes) into Azure Cloud solution that was backed up to the Amazon cloud. This project also included taking the company to a cloud hosted VOICE solution 8X8

●Designed and implemented a wireless solution that was comprised of Meraki, Aruba, Rukus, Ubiquity access points and controllers

oI have implemented secure, scalable, and roaming capable wireless networks that were indoor and outdoor.

oI was able to manage to perform L3 roaming between Rokus and Cisco AP’s

●Experienced with the following manufacturers but not limited to: Cisco, Juniper, Meraki, Aruba, Dell, HP, AdTran, Palo Alto, Fortinet, Barracuda, Check Point, Google, Amazon Web Services, Microsoft, Azure, F5, Riverbed, Rokus, Ubiquity, Citrix, VMWare, Apache

●NetScout Probes and Performance Management Develop, update design documentation and schematics

●Cisco WLAN – Controllers, WCS, Access Points

●Assisted in the installation of Cisco VoIP Collaboration and Telepresence

●Supported a Macintosh and Windows Hybrid workstation on LAN

●Designed, implemented, and maintained Cisco VOIP solution. With Cisco, Unified Communications Manager and a SIP drop the phone service saved over 30% on monthly reoccurring cost

●Expert level LAN/WAN networking concepts and networking protocols (Ex: routers, switches, load balancers, firewalls, 802.11x Wi-Fi, network and routing protocols, etc.)

●Implemented the conversion of major sites from a flat BGP/OSPF Autonomous System to the rollout of Multi-Label Switching (MPLS) and Virtual Route Forwarding (VRF) Layer 3 VPNs across the enterprise.

●Provide Lead Engineering support across numerous other projects including LAN redesign, VOIP Installation, and Data Center Installations

●Experience with of the following: EdgeMarc, SonicWALL, Cisco ASA, Adtran, Total Access series routers, IADs / Integrated Access Devices. Palo Alto, Barracuda, Sonus SBC 1000 – 5110, Riverbed, VMWare, Citrix, Cisco Routers & Switches, NEC Phones Systems, AVAYA Phones, CUCM, DMVPN, VPN Site to Site, SSLVPN, IPV6, Check Point, TACACTS. ShoreTel Phones

●Installed the following telephony systems; Mitel, Nortel, NEC, Altel, Cisco, ShoreTel, LYNC Skype for Business

●Detailed Oriented Project Manager who has in the past sent daily communication through the form of a GANTT provide to any level of employee contributor or the Board Members what steps were needed to be completed with the addition of the cost of the project compared to the estimated projected cost

Campus Living Villages FEB 2013 – OCT 2015

Global Infrastructure Manager / Senior Network Engineer / VOIP Engineer / Student ISP Designer

●Sole Engineer for Campus Living Villages that was responsible for 73 campuses globally

●Troubleshot complex routing and switching problems. Support included a deep understanding of multi-area OSPF, BGP route-reflection and path selection, DMVPN, and IPsec over GRE

●Installed 76 Meraki, Rokus, and Cisco Wireless network globally that was tied to Forrest of Ethostream servers. This allowed for tier network service that students in dormitories paid for added bandwidth

●Designed, implemented, and maintained a Global Network comprised of the following: Barracuda, Cisco ASA, CyberGaurd, Palo Alto, Check Point, Cisco Router & Switch, Cisco Nexus, HP, Juniper Networks, Sonus SBC, Tenor, MPLS, SIP, Cisco 4500, Cisco 6500, Cisco 7710 NX-OS LYNC 2013, VMWare, Hyper-V, SCCM

●Strong knowledge of Voice over IP including Hosted PBX/Telephony and SIP Trunk (e.g., SIP, RTP, T.38 Fax, G.711 and G.729 Codec standards)

●Additional responsibilities were as followed: DNS, VM and Hyper-V turn-up and maintaining, active directory, Lync 2013, Microsoft Azure, Riverbed, Talahari, Cisco Streamers, CMTS, DHCP

●Responsibilities included the configuration and installation of Cisco routers with the utilization of advanced routing protocols such as EIGRP, OSPF, and BGP

●Configured various types of VPN’s such as IPSec DMVPV and Client SSL IP Filtering with banks

●Designed a Wi-Fi network for various types of needs utilizing Cisco, Meraki, Ruckus, Aruba, Ubiquity

●Designed and configured an extensive QoS

●Started and designed a Student Internet Service Provider company established of Eight Data Centers. Distributed internet, VOIP, and a Video Channel line-up for students that resided at CLV Dormitories Globally

●Designed, implemented, and monitored a complex security infrastructure that was comprised of Cisco ASA, Palo Alto, Barracuda for exchange purposes and checkpoint to tie in Microsoft Azure

●Maintained DNS and DHCP servers

●Implemented a Citrix environment to save resources and cost

●Saved the company a substantial amount of money utilizing the foundations of IT theory and great business practices acquired through great mentorship such as increasing CCP within SIP services to borrow bandwidth giving the company one itemized bill and MPLS

●Implemented and installed two separate VOIP services: Cisco CUCM and Skype for Business (LYNC)

Comcast Cable Corporation FEB 2008 - JAN 2013

NOC Manager / Operations Manager / Headend Technician

●Responsible for all aspects of installation and maintenance of equipment within a cable television headend. Required to optimize incoming signals from wide variety of sources and process for redistribution to cable systems. Reception and distribution mechanisms include; satellite, off-air antenna, microwave, coaxial cable, fiber

●Proficient in setup and operation of headend equipment including but not limited to: signal processors, modulators, demodulators, satellite receivers, integrated receiver descramblers, digital receivers, transcoders, combining and splitting networks, laser transmitters, fiber optic receivers.

●Utilize computer software and test equipment for variety of measurements including: satellite alignment, RF levels, signal to noise, carrier to noise, low frequency disturbances, composite triple beat, composite and discrete second order beat, depth of modulation and audio deviation.

●Responsible for coordinating and supervising the daily operations of the Network Operations Center (NOC) department that monitors, repairs, and maintains network

infrastructure.

●Provides guidance, solutions, and resources for staff in matters of technical and

procedural issues.

●Install, implement and maintained monitoring processes for all services, network performance, network maintenance, telecommunications maintenance, facilities management, CMTS's, and overall network performance/reliability.

●Assures proper tracking and reporting of network related measurements including network health reports, post-mortem of outages, trending reports/analysis, and management/operating summaries.

●Maintained constant communication with various levels of business (Formal and Informal)

●ITIL Training

●Managed the West Division Change Management Desk with the utilization of BMC Remedy Ticketing System and also was in charge of the KPI Reporting

U.S. Army May 02, 1994 - FEB 2008

Senior Network Engineer / Satellite Microwave Technician / White House Communications

●Administration of the corporate Windows 2000 Active Directory Network. The following services were provided: DNS, DHCP, DFS, VPN remote access, NAT, Printing, and Certificate Services.

●Remote administration through scripting utilizing VBScript with Windows Scripting Host to manipulate Windows Management Instrumentation and Active Directory Services Interface COM components.

●Migration to MS Exchange 2003 from Lotus Notes Domino.

●Information Access Solutions, Inc./Force 3, Inc/Army PACS Project Management Office.

●Served as the senior design and implementation engineer for US Wireless Corporation's wireless and fixed network infrastructure. Responsibilities included the configuration and installation of Cisco routers within a Frame Relay network utilizing EIGRP as the primary routing protocol.

●Configured external CSU/DSU's as well as internal channelized CSU/DSU WICs.

●Designed a unique network utilizing Cisco wireless bridges that enabled a wireless bypass of Telco timely installation inadequacies while maintaining a robust and contiguous network connection.

●Supervised the entire wireless and fixed network installation of over thirty sites in the Washington, DC metro area.

●Utilized Windows NT and 2000 servers, responsible for the design and operation of a LAN that provided WINS/DHCP/File and Print services.

●Served as an engineer working with the Army PACS Project Management Office to

upgrade Army

●Healthcare networks. These enhancements allowed for existing network infrastructures to handle more bandwidth, reliability, and time sensitive radiology data flow.

●A part of a team comprised of several Network Engineers involved in the installation and maintenance of various vendor's network equipment.

●Configured and installed Alcatel Omni 9, Omni 5, and OnmiStack switches and upgraded Alcatel Y2K memory code.

●Configured and installed Cisco Routers to include 2500, 2600, 4000, 7000, and 7500 series routers.

●Configured 3Com Netbuilder routers, FMS, and SuperStack Hubs.

●Configured ATM Lane services on Alcatel and Cisco Switches. Also configured ATM switched services, PVC, SVC, and other hybrid circuits on Fore/Marconi ASX 1000 and ASX 200BX switches.

Education/Certifications/Training

●Bachelor of Science in Business Management (UOP)

●Cisco Certified Network Professional (Route and Switch)

●Cisco Certified Network Professional (VOICE)

●Cisco Certified Network Professional (Security)

●Checkpoint Certified Security Administrator (CCSA)

●CompTIA Advanced Security Practitioner (CASP)

●CompTIA Security+

References

●Brian Obendorfer

●Manager XOC Operations

832-***-****

●Iris Flanders

●Manager ABM

832-***-****

●Brenda Koelemay

●VP of Campus Living Villages

713-***-****



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