Dounia A zanar

** * ***** * **** E ast N ewark

New J ersey 0 7029

ac2dp2@r.postjobfree.com

862-***-****

PROFESSIONAL S UMMARY

Customer service professional with in-depth knowledge in computer software with administrative support. Possess strong customer service skills that allow me to successfully assist others with resolution to their concerns.

SKILLS A ND Q UALIFICATIONS

● Administrative s upport, d ata e ntry a nd f iling s ystems

● Microsoft W ord, E xcel and P owerPoint

LANGUAGES:

● Fluent E nglish, French a nd A rabic

EDUCATION;

● September / 1999 High S chool D iploma

● September/2001 C omputer T echnicians C ertificate WORK E XPERIENCE

Shiftgig Jobs &Careers A pril 2 016 - P resent Fa stest t echnology c ompanies w ork a nd p ick u p s hifts a ll t hrough a n a pp o n y our s martphone. P osition a re Prep C ook/Line C ook w ith d ifferents s chedules i n f ood i ndustry Goodwill I ndustries G reater N Y D ecember 2 015- to A pril 2 016

Shipping

● Shipping c harge p ackage i tems c arefully s hip q uickly,

● Save t ime a nd h assle w ith p ackage p ickup a nd i nsurance

● Stock u p o n s upplies p rint s hipping l abels p rovide t racking i nformation g enerate r epeat b usiness Pronto M arket p lace D ecember 2012 - to D ecember 2 015

C ashier

H ost, help c ounter, h andle t elephone c alls h andle c ash p ayments

● Assisted f or e ffective a dministration a nd o rganization Livingston D inner N ovember 2 011 to D ecember 2 012 H ost

● Communicate w ith c ustomers a nd a nswer a ny q uestions t hey h ave c omplete

● Gendered p rocessed a nd c ommunicated c ustomers MARSHALLS O F M A M arch 2 010 t o A pril 2 011 Q uality a ssurance i nspector

● Assisted w ith a dministrative s upport.

● Recommended m erchandise a nd s ervice t hat m et c ustomers' n eeds.

● Checked i nventory r ecords t o d etermine a vailability o f r equested FONDEP M OROCCO D ecember 2 006 t o F ebruary 2 010 L oan p rocessor

● Handled c ash a nd c redit-card t ransactions.

● Verified m oney t o e nsure t ill e qualed a mount r eceived.

● assisted w ith p reparing c ustomer's o rders.

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