Customer Service Sales
Resume:
Teri Santo
Nazareth PA *****
Cell: 484-***-****
Thanking you in advance for giving me the opportunity to apply to your company. I am hard working, dependable and have a great sense of humor and enjoy working with people. I have listed my prior work experience and I am looking forward to going back to an office / customer service position.
JANUARY 2016- JULY 2017: IQOR call center bethlehem pa: collections/services for a major energy company out of NY. DUTIES: assist customers with payments, installment plans, budget billing, financial statements, HEAP and service reconnections.
March 2015- :October 16 2015: Brown Daub Kia Easton PA: Service department appointment setter/ cashier. Duties included: Schedule appointments, ring up cash sales, look up past service history, process credit cards/ payments, input accounting info and close repair orders, answer phones, remind customers of appointments, count cash register, scan hard copies, file, and set up detail appointments.
2011 -2014: Valley View Diner Nazareth PA: Waitress: interact with customers,take orders,serve food in a happy friendly manner.
2005-2011: Sullivan Trail Diner Nazareth PA : Waitress: interact with customers, take food orders deliver food in a happy friendly manner.
1995-2005: Tic Toc Easton PA: Waitress: interact with customers, take food orders, serve food in a timely happy manner. Also ran a home –child care during the day.
1990-1995: Flemington Porsche Audi Flemington NJ: Customer Service Department: Interacting with customers, setting appointments, input work orders, process work orders for completion, call customers, answer phones, warranties and cashier.
1987-1990: Circle Buick GMC: Title Clerk: processed all paperwork to get customers their title, registration and plates for new car. Processed all titles for the used car dealers and auctions. Phone work, helped out with service department and cash sales.
1984-1987: Partsource,Flemington nj: Office Work: Sold springs to the government. Sent quotes out, typed –up purchase orders, kept track of orders on computer for delivery dates. Answered phones, mailed out necessary paperwork for all parties included in job.
Sap, Reynolds, syenergy,shopwatch, ar and catalist
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