Nashunta n willis

*** ******* ***** ** *****, NC 28120 910-***-**** ac2dhd@r.postjobfree.com

Management / Accounting/Analyst

Proven Microsoft Office Efficiency: in Word, Excel, Microsoft Excel, and Office Outlook.

Extensive background in Management: experience in employee management, recruitment and training, staff development, conflict resolution, and staff development.

Reporting and Data Entry: Facilitating company Request for Proposals (RFP) process, and 60 WPM

Management Skills

Certified Hospitality Supervisor

Research Analyst

Overseer of Daily Operations

Time Management (Payroll System)

Execution of daily tasks

Ability to Multi-Task

Schedule Planning

Process Improvement

Sorting Data

Pivot Tables

VLookups

Non-Appropriate Supervisory Certificate

Other Skills

Microsoft Word

Microsoft Excel

Microsoft Office Outlook

Customer Service Training

Customer Service Management

Employee Management

Employee Training & Development

Scheduling

Receivable Management

Accounts Payable/Payroll

Cash Management

Professional Experience

AMERICAN PRODUCT DISTRIBUTORS: Charlotte, NC

American Product Distributors, Inc. (APD) combines consulting, information technology and product distribution to deliver costume solutions to large enterprises.

Accounts Receivable Specialist, 11/2016 - Present

Daily responsibilities were responding to basic client inquiries and other clerical tasks related to maintaining the accounts receivable records for the organization. Preparing customer statements, bills and invoices, and reconcile expenses to the general ledger.

Core Accountabilities:

Print/scan/email Advance Report & Transmittal Forms Preparation of RFP process

Prepare and print Dynamics Invoices and reports

Communicate with team and upper management regarding past due invoices

Payment Application, Collections and credit card chargeback notices

Interface Marketplace AR Invoices into Dynamics

Detail Reports of Summary Bills to individual Wal-Mart stores as requested

Run special customer reports as requested

Reconciliation on discrepancies between the records of different organizations both A/R and A/P.

AMERICAN PRODUCT DISTRIBUTORS: Charlotte, NC

American Product Distributors, Inc. (APD) combines consulting, information technology and product distribution to deliver costume solutions to large enterprises.

Product Specialist, 04/2014 – 11/2016

Daily responsibilities include having responsibility of sourcing products, pricing, maintaining supplier relationships and analyzing account growth profits that provides the most value to the company. One year as Project Assistant for the Request for Proposals (RFP’s) to compete and gain new business.

Core Accountabilities:

Sourcing and pricing products for all business opportunities, large and small, that provides the most value to APD. Includes supporting the activities of the Sales Team by sourcing and pricing products in APD’s response to Requests for Proposals (RFP’s).

Preparation of RFP process

Prepare quotes to customers and APD’s sales team quickly, accurate and competitive

Negotiate pricing with suppliers to assure that APD is receiving the best and most competitive price

Extract and analyze business and operational data to create reports and analyses of APD

Perform customer pricing audits on a monthly basis

Provide insight and suggestions for continuous improvement

LANGUAGE RESOURCE CENTER: Charlotte, NC

Language Resource Center Inc. (LRC) is one of the largest language service providers in the country, offering services in over 190 languages, including American Sign Language.

Customer Service Associate, 05/2012 to 06/2014

Daily responsibilities included: Answer incoming calls from clients requesting interpreter services

Key Results:

Accurately enter interpreter service requests into various company database system

Coordinate and manage interpreter schedules

Assign interpreters to appointments base on their language, location and availability

Researched, assess and resolve discrepancies between interpreters and clients

Educate clients on policies and procedures related to interpreter services for their facility or organization

Assigning appropriate interpreters and consultants to jobs and recording the hours worked in the company’s databases

Maintained database to ensure contractors where complaint according to published policies with clients

AMERICAN PRODUCT DISTRIBUTORS: Charlotte, NC

American Product Distributors, Inc. (APD) combines consulting, information technology and product distribution to deliver custom solutions to large enterprises.

Client Service Liaison, 10/2009 to 05/2012

Assisted customers with product inquiries utilizing thorough product knowledge.

Key Results:

Acted as customers and vendor liaison managing requests for 6 major client relationships averaging revenue volume of 4.5 million annually.

Monitored, researched and regulated supply order standards and protocols

Recognized by management for consistently exceeding call and quality standards

Monitored individual Customer Service Representative daily call statistics

Education & Certifications

CENTRAL PIEDMONT COMMUNITY COLLEGE*- CHARLOTTE, NC

A.A.S: Accounting

2014-present (expected graduation May 2016)

FAYETTEVILLE TECHNICAL COMMUNITY COLLEGE- FAYETTEVILLE, NC

A.A.S: Accounting

1997-1999

DOUGLAS BYRD H.S. FAYETTEVILLE, NC

High School: 1994-1997 HS Diploma

Of Note

Other Skills:

Software: Microsoft, Word, Excel, Works, PowerPoint, Outlook, Administration, Vendormate, Cash Management

Supplemental Coursework: Personal Finance, Principle of Financial Accounting, Computerized General Ledger

References

Lebreshia James

Randolph County B.O.E

Cuthbert, GA

Payroll Officer

Years known: 20+

Contact Phone: 229-***-****

Melvin Hall

American Product Distributors

Charlotte, NC

Operations Manager

Years known: 8+

Contact Phone: 410-***-****

Kenneth Reid

USAF (Retired)

Angier, NC

Retired MSGT

Years known: 12+

Contact Phone: 919-***-****

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