Loriann R. Dugo

** ****** ***, ******** ****, NJ 07662

Mobile 201-***-**** email: ac2dh7@r.postjobfree.com

Summary of Qualifications: Dependable professional with years of experience in providing effective comprehensive support to senior sales executives and sales staff. Possess a high degree of integrity, support by flawless record of maintaining confidentiality. Adaptable to changing situations, Proficient in handling payroll, appointment scheduling, travel arrangements, meeting coordination, document creation, travel and expense reports and special projects. Detail-oriented and possess ability to handle multi-tasks effectively.

Professional Experience:

Histopathology LLC- Ramsey NJ – (dba Pathline-Emerge)--12/14/2015-9/12/2017 Staff Administrator

Receptionist/Client Service

Print and fax patient results to doctors office

Updated SOP Procedures for Premier Urology Group, Histopathology Services LLC, Delaware Valley Urology, Urology Group of New Jersey.

Take action items minutes from daily operations meeting.

Collect and process monthly departmental numbers for CEO

Print and Process labels from GHS chemical system for all Labs.

Follow-Up to ensure employees have completed all compliance courses.

Log and follow-up on all client issues.

Call Labcorp, Quest, Integrated and Dianon daily to follow-up on reports, for all cases that were sent and forward results to transcription.

Process Phone Roster and Org. chart

Scan and update daily courier sheets

Scan test request into patient case.

Dynasty AAA PREFERRED Services Inc. Oakland, NJ 9/7/2014---12/4/2015 Front Desk / Receptionist

Dispatched Drivers in a timely manner

Collected fees from drivers for tows

Verifying AAA membership

Tracked drivers hours for pay

Input all AR/AP into Quick Books

Paid all vendors

Dex Media (formerly Super Media, Idearc Media, Verizon, Bell Atlantic, New Jersey Bell, NTD/PDD, NTD) -- 6/24/1980---5/1/2014

Executive Administrative Assistant, Paramus Sales Division-2006-2014 Managed 4 offices in the state of NJ and Westchester County NY

Manages and maintains weekly calendar

Inputs weekly payroll for sales division

Maintains and controls all general and confidential office files

Responsible for customer/sensitive correspondence

Types confidential/sensitive correspondence

Arranges and assembles materials for meetings, including catering

Responsible for processing the payments for all invoices and expenses in addition to reconciling monthly purchasing card

Respond to Vendor inquiries when non-payments issue arise

Orders and maintains all office supplies, stationery and equipment

Maintains office break room

Update sales rosters and monthly organizational charts

HR Staffing- The Right Thing(create job vacancies/receive/review resumes/set-up interview/notify candidate/input results)

Prepares daily/weekly/monthly reports for Sales Director and other managers

Controls internal office security system

Screens phone calls and mail

Interacts with customers by telephone and direct their request/issues to designated resource

Make hotel reservation/travel arrangements for Sales Director and New sales trainees with AXIOM Travel

Update weekly sales tracking boards

Issues and maintains air cards for the sales division

Reviewed all first day forms and processed I9 forms to HR department

Maintain weekly/monthly/yearly calendar for attendance policy violations for all employees including management

Point of contact with Building Management for all on-site facility issues/maintenance

Managed performance reviews in EDGER

Other positions held within the company:

Division Assistant-(2003-2006)

Sales Support Rep-(1995-2003)

Office Supervisor-(1988-1995)

Methods and Procedure Staff-(1987)

Office Manager-State College, PA-(1986-1987)

Training Supervisor-(1984-1986)

Records Management Supervisor- (1984)

Mail Clerk, File Clerk, Service Order Clerk, Transmittal Clerk, switchboard operator-(1980- 1984)

Skills Overview

Proficient in Microsoft Office Products, Microsoft Outlook, Oracle People Soft, Ceridian Self-Service, UltiPro, Salesforce, propriety software such as VRMS Prod and SFC, Boss, Verizon Enterprise system, American Express Axiom Travel system, GHS Chemical Label system, Novopath system, Pathcentral system and some knowledge of Quick Books. Certifications

HRology 11 Supertraining-2011

Superpages Advantage Certification-4/26/2004

Yess Training-6/4/1996

Continuous Learning(Course & Demonstrating)-9/1995

Bell Atlantic-(Continuous Learning & understanding of tools and techniques)-7/1992 Awards

Most Helpful Division Assistant ( Skyline Region)-10/1/2004

Sales Management system training(Quality of account processing)-11/21/2002

NTD/PDD SRC Training-8/4/1994

Best Cost Contributor ( Best Cost award) 5/14/1993

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