JAY PATEL

ac2d6u@r.postjobfree.com Cell: 929-***-****

Summary:

Experience in a network engineer role supporting and troubleshooting network issues

Knowledge of Datacenter environments and computer architecture.

Experience in hardware provisioning, installation, configuration, maintenance, and troubleshooting coupled with your background in network maintenance including security services, load monitoring, and system resiliency.

Experience in installing, configuring, and troubleshooting of Cisco 9k, 7600, 7200, 3800, 3600, 2800, 2600, 2500 and 1800 series Routers, Cisco Catalyst 6500, 4500, 3750, 2950 and 3500XL series switches.

Network security including NAT/PAT, ACL, VPN Concentrator.

Well Experienced in configuring protocols RIP, OSPF, EIGRP, BGP, HSRP, GLBP, VRRP, ICMP, IGMP, PPP, HDLC, PAP, CHAP, and SNMP.

Knowledge of OSI model, TCP/IP, Cisco network routing / switching (Layer 2 and 3) experience, including LAN and WAN.

Experience with Troubleshooting tools for example protocol analyzers, load generators & network traces

Experience in HSRP standby troubleshooting & Experience in configuring & upgrading of Cisco IOS

Experience with LAN/WANs working with multiple technical platforms and monitor security in WAN / LAN environment.

Experience supporting network infrastructure and troubleshooting (Firewalls, DHCP, DNS, NTP, LDAP, SSL, VPN, STP,RSTP etc ).

Advanced understanding of IPv4 and IPv6

Outlining new network designs using Microsoft Visio.

Troubleshooting Juniper Networks Equipment.

Experience with Cisco Unified Communication: Cisco VOIP, WebEx, Jabber, etc.

TECHNICAL SKILLS:

Network Hardware: Cisco Routers (800, 2600, 2800, 3800, 4500), Switches (2950, 3560, 6500, 7k,9K series ), F5 LTM, ASA 5510,5520,Check Point 21700

Protocols & strands: HSRP, BRRP, GLBP) TCP/IP Protocol, OSPF, EIGRP, Rip, HSRP, L2/L3/L4/L7 Switching, VLAN’s, VTP, IPv4, IPv6, ATM, VoIP, LAN, VPN

Security: hand on experience on security check point ASA firewalls and Palo alto firewalls ACL,NAT/PAT

Test equipment: Oscilloscope, Signal Source Generator, Frequency Counter, network analyzer, spectrum analyzer, phase noise analyzers,

Network Management: Wireshark, SNMP, Solarwinds, cisco prime

Switching Technologies: VLANs, VTP, RSTP and STP, 802.1q, Inter VLAN routing & Multi-Layer Switch,

LAN/WAN Technologies: Ethernet, Fast Ethernet, Gigabit Ethernet, LWAPs, HDLC, PPP, Frame Relay, Channelized links (E1/T1/E2/T2).

Access Points: Aironet 3802, 2802, 1800, 3702, 2702, 1702, Meraki MR-Series

Cabling: CAT 5, CAT 5e, CAT 6, CAT 6a

Applications: MS Office, MS Visio 2010

Operating system: Windows (98, 2000, XP, 7)

WORK EXPERIENCE:

Carnival cruise line Miami, FL

Network engineer Feb 17 to Present

Handling severity 1, 2 and 3 trouble tickets along with escalated cases.

Provide Troubleshooting and problem solving for network and application issues.

Configuration and implementation of network hardware, including routers, switches, security appliances, wireless controllers, VPN appliances and monitoring tools etc.

Monitoring the ISP links & Network Equipment & Servers

Advanced Router, Switch and Multilayer switch knowledge such as creating and configuring VLANS and writing ACL & knowledge of multilayer switch & of Port fast, BPDU guard and root guard.

Deploying Cisco 5506/5508 ASA’s, 4451 ISR Routers, and 3850 Stacked Switches. Cisco ASA firewall experience.

Ability to configure existing WLCs and provision Aps

Create and maintain network documentation as it relates to the standardized network topology, equipment, operational support and configuration.

Providing Level 1 & 2 support for National and International MPLS/IP VPN Customers.

Provide WIFI access to the user by connecting their devices to proper SSID.

OSD PCs, Tablets & POS Terminals and installing applications as per the user’s requirement.

Managing Carnival cruise line /SBN IT infrastructures Devices (6506, 6509, 6807, 3750 Stack Switches, 2960) and links (Internet/Intranet/DMPLS/GMPLS)

Working knowledge of Cisco Wireless infrastructure products, including Cisco Wireless LAN Controllers and Wireless Access Points.

Providing configurations for Cisco 6500, 4500 & 3750 catalyst switches with port security, VLANs, VTP, PVST+ and working with Nexus 7010, 5548, 5020, 2148, 2248,9K series devices.

Worked on troubleshooting customer related issues to router configuration and layer 1, 2 issues

Configuration of DHCP servers and troubleshooting also other IP conflicts.

Keeping the DNS records updated across the environment.

Experience in configuring routing protocols like EIGRP,RIPv2, OSPF & BGP and Cisco ACS protocols like

RADIUS and TACACS.

Fannie Mae Urbana, MD Network engineer Jan 16 to Aug 16

Provides a high level of support within data center operations.

Resolve hardware, operational, infrastructure and application incidents within our data center switch and routing infrastructure.

Configured Client VPN technologies including Cisco’s VPN client via IPSEC.

Replace outdated Cisco switches & routers in existing data centers & installing new Cisco switches & routers.

Experienced in routing and switching protocols RIP, OSPF, EIGRP, and VLAN.

Troubleshooting throughput issues on MPLS and Dedicated Internet Access circuits.

Experience with LAN/WANs working with multiple technical platforms and monitor security in WAN / LAN environment.

Analyzed and tested network protocols (Ethernet, TCP/IP) mistreatment Wireshark tool.

Assist Install, configure, administer and troubleshoot Cisco PIX/ASA firewalls, checkpoint firewalls.

Hand on Experience with Palo Alto migration (Palo alto Firewalls PA-3000 and PA-6000 series)

Responsibility for all hardware deliverables to include hardware installs (rack/stack), network cabling and decommissioning. Also Shipping, Receiving and Inventory Management.

Basic hardware (break/fix), troubleshooting connectivity issues and replacement of hardware components.

Work with engineering team and Operations teams to define and document network standards and architecture.

Juniper switches configuration such as Juniper SRX/SSG, E, J Series

Document instances of hardware failure, repair, installation, and removal.

Support the fulfillment of projects with direction from senior staff.

Assist Configuration and troubleshooting of F5 load balancers in a GTM and LTM setup.

Synergy Microwave Corporation Paterson, NJ

Production Supervisor/ IT network admin Sep 11– Dec 15

Planning and Implementation of entire new network design.

Planned and designed IP addressing scheme for entire network.

Installed and configured LAN/WAN using Cisco 1700, 2600 series Routers and 1900, 2800 series switches.

Provided network security administration functions including hardware access,software access, password,user privileges and related tasks .

Cisco router configuration set up routing protocols like RIP, EIGRP.

Implementation of NAT with a pool of public IP addresses.

Configuring VLANS and securing access.

Document, author, and maintain all network documentation, procedures and policies

Administer computers, printers, routers, switches, firewalls, ip phones (documentation), software deployment, and security updates

Implement and assign work schedule to maximize utilization of manpower, machines, and equipment.

Collect and analyze data, run necessary tests for customer specifications/requests.

Train new employees about divisional and organizational activities and safety policies and procedures.

Test, troubleshoot and repair RF devices such as VCOs, couplers, filters, hybrids, mixers power dividers, modulators and Synthesizers.

Ensure inspection checks and quality assurance are occurring to produce high quality products

Facilitate as a coordinator to answer customer test related technical questions.

Hallmark aviation, Newark, NJ

Network Administrator May 08 – Aug 11

Administration of all LAN/WAN related network systems

Track, monitor, and maintain all technology assets and licenses.

Troubleshoot problems associated with network connectivity, and workstation hardware/software.

Experience in the installation, configuration, and administration of LANs, wireless network along with other basic networking principles

Configure Routers/switches of Access/Distribution/Core network using data link and Network layer protocols such as BGP, MPLS, TCP/IP, OSPF, IEEE 802.1Q, vlan, MST etc.

Implementation of HSRP, DHCP, DNS, FTP, TFTP.

Setting up, configuring and installing systems to support new/existing employees and customers such as routers, switches, servers, printers, scanners, and other components.

Responsible for tracking hardware and software inventory. Also Monitor, document, and repair IT devices, applications, and services

Maintains I.T. records and tracking for area of responsibility.

Service desk ticket creation, problem resolution, escalation, follow-up, documentation, and closure.

Oversee support for all offices.

Assisted in creating troubleshooting logs for operating system and application software users.

Assist WAN acceleration technologies, such as Cisco WAAS and Riverbed Steelheads.

New Jersey Transit Newark, NJ

Desktop support technician Dec 06 – Mar 07

Provides day-to-day support for employee desktop-computing issues.

Act as front-end support for incoming issues, and gather accurate data related to the incidents reported by end users. Test the given information for validity and accuracy. Direct the issues to appropriate parties for resolution.

Set up and maintain hardware and software including computers, printers, copiers, faxes, scanners, and projectors.

Maintenance and monitoring of LAN, WIFI & WAN networks.

Installing and configuring application and operating system software and upgrades.

Troubleshooting and repairing hardware and network connectivity issues.

Maintaining standard software configurations, including troubleshooting, loading and configuring software, supported applications and drivers

Update site documentation/database to reflect installed/relocated equipment.

EDUCATION: New Jersey Institute of Technology Newark, NJ

B.S Electronic Computer Engineering Technology May 2009

Concentration: Telecommunication

Certifications/Licenses: CCNA Routing and switching July 2009

ACADEMIC PROJECTS: PVIS Project: Successfully built a PVIS (password vehicle ignition switch) Monitor to user’s timeline and accurate data.

PROFESSIONAL MEMBERSHIP: IEEE Aerospace and electronic Systems Society

IMMIGRATION STATUS: U.S. Citizen, eligible to obtain security clearance.

REFERENCE: Available request

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