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Sales Engineer

Location:
Chester, NY, 10918
Posted:
September 20, 2017

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Resume:

Robert Acevedo

New York, NY – *****848-***-**** – ac2d6g@r.postjobfree.com

https://www.linkedin.com/in/robert-acevedo-7063895/

IT Solutions/ Practice Architect

Solution Architecture – Business Development – Project Management

Strategic Planning

Storage Architecture, Design and Implementation

Solutions Sales

Digital Transformation

Cloud Computing

Data Protection

Converged and Hyper-converged Infrastructure

NetApp Subject Matter Expert

Analytical, highly adaptable professional with over 20 years’ experience in Technical Consulting, Engineering Sales, and IT Architecture Solutions development.

Adept at design and implementation of IT storage systems, digital transformation, cloud migrations, data center virtualization, and IT infrastructure disaster recovery.

Skilled at analyzing existing IT infrastructure, understanding client requirements, and translating business needs into deployable technical solutions.

Track record of success leading and training technical staff and sales teams; talent for interpreting and explaining complex technical specifications.

Accomplished communicator skilled in building and strengthening relationships across functions to drive cohesive, strategic operations.

CAREER ACCOMPLISHMENTS

Designed and implemented over 80+ large capacity data storage networks for large financial and global media organizations in the US and globally.

Awarded NetApp Insight 2016 Tech Team Award for outstanding contributions; increased sales of NetApp products from $3 Million to $11 Million in one year.

Served as a Subject Matter Expert (SME) for 140+ Fortune 100 and Fortune 500 companies on projects related to Data Center Virtualization, IT Infrastructure Disaster Recovery, and Data Storage.

Created a Technology Deployment Division at MortgageIT; designed and implemented department framework, recruited and supervised 6 employees, and managed over $5 million in operations and procurement budgets.

PROFESSIONAL EXPERIENCE

Mango Global New York, NY 2017-Present

Practice Architect

Provide architecture and infrastructure solutions for value-added resellers (VAR) in the IT industry. Provide expertise in IT storage systems, digital transformation, cloud migrations, data center virtualization, and IT infrastructure disaster recovery to help VARs create turn-key solutions for clients. Design and facilitate solutions training for technical staff and sales teams, create training materials, and provide technical guidance on integration and implementation of solutions.

Highpoint Solutions Sparta, NJ 2015-2017

Data Center Practice Architect (2016 to 2017)

Data Center Solutions System Engineer (2015 to 2016)

Principal strategist and visionary for data center solutions development, practice market positioning, and value processes. Mentored and provided technical oversight for a team of Engineers and served as the architectural lead supporting Sales/Account Executives and pre-sales team members. Designed and executed training sessions for senior technical staff and sales teams, provided technical guidance to clients on integration and implementation of digital transformation, and served as the lead IT representative for enterprise program and project planning, as well as during partnership and procurement activities.

Solutions Development: Spearheaded new solutions development, provided technical validation for new product offerings, and developed technical methodologies and documentation.

Project Management: Integral contributor in defining IT project scopes and objectives; developing detailed work plans and schedules, and liaising with engineers, architects, and analysts to ensure adherence to quality standards.

Solutions Sales: Lead technical pre and post sales for enterprise and commercial clients; directly responsible for 400% sales increase of NetApp Products in NetApp FY 2016-2017.

Vendor Management: Built and maintained productive relationships with vendors at the technical level to facilitate training/education throughout product lifespan.

Technical Guidance: Provided recommendations to senior leadership regarding platform optimization, data security best practices, deployment methods, and product/tool improvements.

CDW New York, NY 2013-2015

Senior Consulting Engineer (National team)

Served as a Subject Matter Expert (SME) on the design, architecture, and implementation of NetApp solutions for mid-market and enterprise clients. Collaborated with customers to deliver solutions that matched specific system design, software application, and maintenance requirements. Worked closely with Service Managers, Project Managers and customers to manage expectations and project timelines to ensure commitments were fulfilled. Provided post-implementation technical training/education for clients throughout the service life of products.

Project Management: Lead 50 national enterprise and commercial technology engagements valued at over $7 Million involving 150 employees; completed project deliverables on time and within budget.

Enterprise Sales: Worked closely with technical sales teams on pre and post sales for enterprise and commercial clients in the Finance, Media and Healthcare industries; identified potential opportunities for cross-selling to the sales teams.

Technical Training: Conducted 50 on-site training sessions for over 40 clients and in-house engineering staff on the NetApp product suite; developed training curriculum and materials.

Insight Investments, Corp. (now Red8) New York, NY 2007-2013

Systems Engineer

Directed international pre and post technical sales for 120 enterprise and commercial clients across multiple industry verticals; supported sales teams by interpreting and training staff on technical details of solutions. Provided technical expertise and guidance to clients regarding IT system architecture, data storage systems (including design, integration and implementation of servers, desktops, I/O virtualization, and cloud storage), data protection solutions, and IT infrastructure disaster recovery technologies (NetApp).

Strategic Planning: Directly influenced IT decision-making at the executive level to ensure selection of highly resilient, scalable, and flexible solutions to maximize efficiency and reduce implementation costs.

Client and Vendor Engagement: Consistently interfaced with current and prospective clients to analyze business needs, propose custom architecture solutions, and deploy technical solutions and services; leveraged relationships with vendors to offer clients cost-effective, turn-key solutions.

Additional Experience

Senior Engineer Consultant, TEK Systems New York, NY

Deployment Manager, Mortgageit Inc. New York, NY

Senior Network Administrator, Ross Stores Inc. New York, NY

System Administrator, Optiver Derivatives Trading New York, NY

TECHNICAL PROFICIENCIES

Protocols:

TCP/IP, Fibre Channel, CIFS, NFS, iSCS

Operating Systems / Software:

Windows, VMware ESX/View, NetApp (7 mode and cluster mode), Pure, Cisco UCS, Brocade, Nutanix, EMC, Hyperflex

Hardware:

NetApp Pure, Cisco UCS, HP ProLiant, Dell PowerEdge, Brocade., Nutanix, EMC, Hyperflex, Cisco Nexus 5000 and 9300

CERTIFICATIONS

NetApp Certified Data Administrator (NCDA), ONTAP

Advanced Transition to ONTAP

NetApp Certified Implementation Engineer - SAN Specialist, ONTAP

Additional Certifications

ONTAP 8.3 Partner SE Professional ONTAP 8.3 Partner SE Specialist FY17 ONTAP PS Professional

FY17 ONTAP PS Specialist NetApp Accredited Technical Sales Professional, E-Series Compellent Certified Installer

NetApp Accredited Technical Sales Professional, ONTAP VMware: VCP VI3 V3.5 3/2008, VSP 20013, VTSP

Cisco Data Center Unified Computing Certification NetApp PSC Certification



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