Manager Customer Service,Housekeeping

Sebrina Carreker

Assistant Manager

Detroit, MI

**********@*****.*** - 313-***-****

Over ten years in customer service experience with the ability of organizing complex projects, training staff and delegating tasks. Good with computer systems and software. Quickly learn procedures and methods. Major strengths in planning, problem solving and communication. Also, can work well with little to no supervision. WORK EXPERIENCE

Assistant Manager

O'Reilly Auto Parts - Ferndale, MI - March 2012 to October 2015

• Examined merchandise to ensure that it was correctly priced and displayed and that it functioned as advertised.

• Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, and in performing services for customers.

• Opened and Closed the store accordingly to the company's procedures Housekeeping

Howards Janitorial - Farmington Hills, MI - December 2011 to September 2015

• Cleaned and sanitized floors, bathrooms, and kitchens

• Vacuumed carpet

• Performed Window treatment

• Assist with Laundry

• Replenish beds and provided excellent services

Shift Manager/ Delivery Specialist

Advanced Auto Parts - Warren, MI - September 2004 to October 2011

• Drove truck or automobile over established route to deliver and sell products, returned parts for defects, and exchanged defective parts and refunded money.

• Trained and managed staff

• Opened and Closed store According to Company's procedures Ashley Steward

Key Holder - Highland Park, MI - February 1999 to July 2009

• Itemized and totaled customer merchandise selection at checkout counter, using cash register and accepted cash and charge card for purchases.

• Designed and set up advertising signs and displays of merchandise on shelves, counters and tables to attract customers and promote sales.

• Opened and Closed Store according to company's procedures EDUCATION

G.E.D

Harris Adult Center - Detroit, MI

1999

ADDITIONAL INFORMATION

Skills: • Work well in a high pressure environment.

• Strong training skills.

• Demonstrated record of high performance standards, including attention to schedules, deadlines, budgets and quality work.

• Committed to assisting others.

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