** ******** ******** ****., ***. ***

Asheville, NC 28804

ac2d21@r.postjobfree.com

828-***-****

Marlene Franklin

Objective

To work for an employer with an opportunity to grow with the company.

Experience

10/16 – 09/17 The Biltmore Company Asheville, NC

Food and Beverage Assistant Dining Analyst

Performance management and development for administrative support team.

Full responsibility for all department payroll functions, including Kronos Workforce Management integration, labor analysis, department reporting.

Serve as central liaison with Human Resources to support all on-boarding and off-boarding processes and procedures, and labor management initiatives including seasonal layoff processes.

Coordinate financial reporting needs for the department, including Daily Sales Reports and Flash updates; weekly labor and sales analysis.

Create and distribute weekly/monthly/quarterly and other reports as needed.

Send month-end accounting reports to finance, reconcile P&L with monthly flash, create forecast reports for Vice President of F&B.

07/14 – 09/16 The Biltmore Company Asheville, NC

Food and Beverage Administrative Assistant

Pull flash report daily, pull manager’s forecast and put into Excel spreadsheet.

Order office supplies, make name tags, order Kronos badges.

Order uniforms for interns/externs.

Put together recruiting supplies and send out via Fed Ex to recruiting site.

Update menus on Biltmore website.

Put together weekly management schedule.

Send out monthly safety reports. Attend monthly safety meetings.

Attend F & B Management meeting weekly, print and distribute flash reports to managers.

Put together monthly birthday list and email to F & B Team.

Assist F & B employees with getting copies of paystubs, resetting passwords, etc.

08/13 – 01/14 Berridge Manufacturing, Inc. San Antonio, TX

Sales Administrative Assistant

Create release report and shipping log daily using Excel and Navision. Email release report to CEO, VP and CFO using Outlook. Ship materials in Navision.

Order touch up paint for inventory and office depot supplies.

Get express flat inventory from Navision and email to the sales team weekly. Enter sales codes in Navision weekly for new accounts.

Answer phones and greet customers at the front desk.

09/12 – 06/13 Investment Professionals, Inc. San Antonio, TX

Receptionist/Accounting Assistant

Answer phones and greet clients.

Assist accounting department with data entry, deposits, expense reports, etc. Assist other departments with various administrative duties.

Log the incoming Fed Ex and UPS packages daily.

Set up and manage UPS accounts for new and current financial representatives.

01/08 – 02/12 Hulsing Hotels, Inc. Asheville, NC

Executive Assistant to President/CEO

Prepared/updated the President/CEO of the company’s personal financial statement monthly using Excel for his review and delivered to various banks and financial institutions.

Prepared/edited contracts and other agreements as needed using Microsoft Word.

Make travel arrangements for business and personal travel for President/CEO of the company as well as travel arrangements for all employees within the company.

Responded to, composed and proof read President/CEO’s emails and other correspondence.

Various personal tasks for the CEO of the company, including, but not limited to, balancing his personal checking account, paying bills from that account, making deposits to his accounts, renewing vehicle tags, etc.

Purchasing materials for various construction and renovation projects. Preparing timelines for the renovation projects using Excel. Preparing spreadsheets showing the upcoming costs for the projects.

Scheduling and attending weekly corporate meetings. Typing the agenda for the meetings using Word and distributing it to the corporate employees via email. Taking notes, typing them using Word and distributing them to the corporate employees.

Communicating to employees the President/CEO’s questions and concerns via email, phone and in person.

08/97 – 01/08 Grady Ridge & Joan’s MHP Asheville, NC

Property Manager/Bookkeeper

Screen tenants for qualification of lease.

Collect rent and pay bills related to mobile home parks.

Make deposits.

Take and follow up on needs of tenants.

06/04 – 12/07 Frank Contrivo, P.A. Asheville, NC

Legal Secretary

Typed dictation for attorneys.

Copying and filing.

Organized medical records for personal injury cases.

Set up depositions, mediations and court dates for cases.

Typed subpoenas and various other legal documents.

Education

Current Student of

AB Tech Community College Asheville, NC

Anticipated Graduation date is 01/18

Associate of Arts

Branell College Gallatin, TN

Computerized Accounting.

Graduated with honors and perfect attendance.

Clyde A. Erwin High School Asheville, NC

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