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Administrative Assistant Medical

Rochester, New York, United States
September 18, 2017

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Venus Douglass


Summary: To thrive as an Administrative Assistant, using the skills that have been acquired over twelve years.

Skills: Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Lotus Notes. Specialized training working with Care Manager computerized program. Versatility in being a team player and working well independently. Follows privacy practices and handles confidential information with discretion. Consummate professional.


2017 - Medical Secretary - Temporary, URMC (Strong Staffing) - Providing office support to the Psychiatric Nursing Department. Copying articles, literature and documents. Distributing staff mail, reception and collating materials for nursing orientations.

2014-2016 - Medical Secretary, Rochester Regional Health - Check-in position at Clinton Crossings OBGYN, greeting patients as the first point of contact. Verifying the eligibility of health insurance and benefits. Answering a heavy telephone call volume, and scanning/filing patient documents and files.

2009-2012 - Administrative Assistant, CCSI - Provided office support for three departments, F.A.C.T., YFP and Building Bridges by greeting clients and visitors,answering telephones, data entry, distributing mail and ordering office supplies. Intense written communication by compiling detailed meeting minutes. Organized the first annual American Red Cross Blood Drive in 2009, as well as 2011 and 2012.

2004-2009 - Program Assistant, The Salvation Army - Responsible for the scheduling of client and staff appointments, provided front desk training to work site staff, and worked in collaboration with various local community agencies to secure clients housing and employment.


Nazareth College of Rochester - Sociology Major

Joseph C. Wilson Magnet High School - Science & Technology


11/09/2015-11/2017 - American Heart Association AED & CPR

Volunteer Commitment:

2003-Present - Family Restoration Project - Serving at the food pantry by keeping shelves stocked with food and preparing the food bags.

*References will be furnished upon request*

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