MRS URVASHI P.

PH: 983-***-****

E–MAIL:ac2ckl@r.postjobfree.com

OBJECTIVE

In quest of a Manager Administration position in a well regarded organization.

AIM

To acquire a challenging position, wherein I can contribute and simultaneously acquire knowledge as well as experience by being associated with healthcare organization that offers personal growth.

Highlights of Qualification and Achievements

B.SC. MICRO with PGDHA( Post Graduate Diploma in Hospital Administration) from All India Institute Of Local Self Gov.

An overall professional experience of 10 years in Administration in healthcare industry.

Exposure to patient centric activities and a sound understanding of the interdependencies within various departments of the hospital.

Successfully completed Project of analysis of Discharge Turnover Time and Comparative analysis of rates charged by various Hospitals and Nursing Home at BSES Hospital, Andheri under the guidance of Ms Babita Signodia who is the Hospital Administrator and Second project on Improvement of Nursing school education at Bhagwati Hospital, Borivali under the guidance of Dr. Vadiwala (Administrator) while doing PGDHA.

RELEVANT PROFESSIONAL EXPERIENCE

Sr No.

ORGANIZATION

Duration

Designation

1

KRS Medical & Wellness Hospital

From NOV 2013 to MAY 2017

Hospital Manager

2

Lifeline Hospital, Malad

From JUNE 2012 to NOV 2013

Admin Head

3

Suburban Diagnostic Centre,Bhayander

From MAY 2010 TO JUNE 2012

Operation Manager

4

Apex Hospital, Borivali

From OCT 2008 to APR 2010

Administrator

5

One World Impex ( Apollo, Kandivali)

From OCT 2006 to OCT 2008

Admin & Operation Executive

6

Lilavati Hospital

From July 1997 to May 2003

Technologist in RIA & NUC MED

JOB RESPONSIBILITIES

Admin- Manager ( KRS M& WH)

Responsible for day to day operational activities i.e., front desk, patient care, outpatient department and bio medical waste management.

Implementation of recommendations and regulations that are issued from time to time by medical directors, or other regulatory authorities.

Supervision of billing activities and follow up of credit based clients.

Handling projects such as set ups of new centers.

Inventory Management.

Maintain good relationship between all categories of staff, patients, relatives, and public.

Annual Maintenance Contract of equipments.

Correspondence through Email and letter.

Coordinating with all community partners, including hospitals, health and social service agencies, and external service providers.

Overall supervision and maintenance of Housekeeping and security.

Investigations of complaints and resolve them.

To organize the duty roaster, manage leaves & smooth functioning of the departments.

To do day to day reporting & analyze the work of diagnostics department ( X- ray, Sonography, Mammography, OPG, Pathology ).

To co-ordinate & control the working pattern amongst the medical & non medical staff.

To keep a track of leaves details & arranging locums amongst the medical staff.

Assisted in Corporate tie up with Kalpataru, CISF, Airport Authority of India, Bank of Baroda, Dena Bank, Taj Hotel Santacruz, Grand Hyatt, Genesis Resorts Etc.

Previous Job Profile

Working as a liaison between Hospital Trustees & all medical as well as non medical staff and making them understand their job description. Establish all policies and procedures, maintaining of computer systems and databases, formulate and implementation of all hospital working systems namely Admin, OPD, MRD, Stores, HRD, Inventory, Housekeeping, and Maintenance etc. Discarding of biomedical waste (BMW), implementation of hand hygiene policy in all the areas of the hospital and streamlining of the hospital waste management system.

Manage the business side of the hospital & supervising all the activities to ensure the smooth functioning of the hospital & to oversee the work of staff so that patients receive high-quality service along with regular visits and facility rounds of the hospital. Habitual follow up with TPA related queries & try to solve them. Ensure all complaints are attended within 24 hours and solved as soon as possible.

Supervision of documents associated with admission plus discharge procedure. Responsible for the execution of standard operating procedures as per the hospital guidelines for various departments.

Recruitment, interviewing, selecting and hiring all staff and also deal with vivid doctors. Also track PRO work.

Ordering and monitoring a range of purchase for laboratory, ICU, OT, X-Ray and for all Hospital System. Liaise with vendors, contractors, insurance firms, suppliers and other partners on a regular basis. Managing inventory along with price saving orders. Keeping the hospital stocked with drugs, medicines, food items, hospital equipment, systems, allied hospital gadgets and machinery which is a priority item.

COMPUTER SKILLSET

Well versed with all computer basics like MS WORD, MS EXCEL, Power Point and Hospital Software.

PERSONAL DETAILS :

Languages Known:English, Hindi, Marathi and Gujarati

Address : C -703, Arjun, N L Complex

Dahisar East, Mumbai 400 068

Contact this candidate