JoAnne Wolf

**** ****** ***., ********, ** *****

267-***-****

ac2cen@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

Full Charge Bookkeeper through trial balance

Payroll Manager with Benefits Administration

Human Resouces Functions

Proven Proficiency in Microsoft Office products such as Word, Excel and Outlook

Key strengths in planning, problem solving and customer/employee relations

Strong attention to detail, ability to multi-task

Supervisory experience, with training qualifications

PROFESSIONAL EXPERIENCE:

Philadelphia Parx Racing, Bensalem, PA

Phone Bet Operator 01/2014 - PRESENT

Answer incoming phone calls from phone bet account holders, reply to questions regarding account balances, race results, wagers, payouts

Process credit card advances, and deposit money into customer account

Affordable Uniforms, Bensalem, PA

Retail Sales Associate 09/2013 - PRESENT

Greet and assist customers in finding the desired look and fit of uniforms

Process incoming merchandise, restocking store and maintaining store appearance

Operate Cash Register and credit card machine to complete transaction

Settle cash/credit daily transactions, prepare bank deposit, secure store for closing

Newtown Ambulance Corps

Administrative Manager 07/2016 - 05/2017

Processed Bi-weekly payroll, 100+ employees through Sage Time Vantage

Ensure proper Medicare transmission and payment recovery

Benefits administration, monthly audits to ensure accuracy of enrolled employees

Personnel Files, New hire orientation

Monthly income reporting, Billing Performance Reports

Angela Jane Pavilion, Philadelphia, PA

Payroll Coordinator/AP Specialist 07/2014 - 07/2016

Processed Bi-weekly payroll, 100+ employees through ADP Workforce Now

Ensured timecard accuracy, employee department worked, shift differentials

Processed background checks, orientation, paperwork and security fobs

Accounts Payable, 3-way matching, Invoice, Packing slip, GL account

Maintained Benefits Administration, FMLA, Journal entries, General Ledger

Maintained cash log, projections for budget vs cash flow

Processed Bank and Credit Card Reconciliation for multiple accounts

Month End closing packets, financial transactions and accruals

Warminster Volunteer Ambulance Corps, Warminster, PA

Bookkeeper/Office Manager 04/2003 - 08/2013

Full Charge Bookkeeper through Trial Balance

Financial reports for Board of Directors, point of contact for auditors

Worked with outside billing company to resolve billing issues, collection issues

Processed Payroll for union, non-union and salaried employees

Human Resources

Researched, negotiated and implemented company insurance policies.

Managed yearly Non-Profit Membership/Donation drive

Cavalier Telephone LLC, Warminster, PA

Executive Assistant

Served as professional representative of the CEO, responded to routine and escalated issues, Managed the receptionist area

Worked with Sales Commission Team to process monthly sales commissions, post sales by region, and individual rankings

Fleet Credit Card Supervisor, Horsham, PA

Customer Service Supervisor

Managed team of 25 customer service representatives

Maintained company policies and procedures and coached to standards

Assisted with development and procedures

Resolved customer questions, issues, complaints

EDUCATION:

Bucks County Community College, Newtown, PA

Business Accounting, no degree or certificate

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