Customer Service Office Assistant

Location:

Posted:

September 17, 2017

ENYINNA ONYEWU

PROFESSIONAL SUMMARY

I am an adaptable Office Assistant with 2+ years of experience and familiarity with a host of database systems. I

am capable of identifying errors while proofreading data already entered into the system. I am also detail-

oriented with superb people-skills and public relations experience. Business-savvy with excellent decision-

making skills.

SKILLS

Professional phone etiquette 50+ WPM typing speed

Excellent communication skills Professional and mature

Customer service-oriented Proofreading

Works well under pressure Maintains confidentiality

Social media knowledge Independent worker

Microsoft Office proficiency Dedicated team player

WORK HISTORY

Front Office Receptionist, 06/2016 to 06/2017

XOXO Hair Solutions – Kansas City, Missouri

Produced monthly reports using advanced Excel spreadsheet functions.

Organized forms, made photocopies, filed records and prepared correspondence and reports.

Added new material to file records and created new records.

Reviewed and updated client correspondence files and scheduling database.

Assisted with receptionist duties, file organization and research and development.

Office Assistant, 08/2010 to 09/2011

Blair Mansion Inn – Silver Spring, Maryland

Managed office supplies, vendors, organization and upkeep.

Directed guests and routed deliveries and courier services.

Screened applicant resumes and coordinated both phone and in-person interviews.

Answered and managed incoming and outgoing calls while recording accurate messages.

Opened and properly distributed incoming mail.

Greeted numerous visitors, including VIPs, vendors and interview candidates.

Maintained a clean reception area, including lounge and associated areas.

Organized all new hire, security and temporary paperwork.

EDUCATION

High School Diploma: 2010

Montgomery Blair High School - Silver Spring, MD

REFERENCES

Available upon request