SUMMARY

Experience in coordinating and collaborating with management, technical staff and business units in developing, documenting, maintaining and improving processes, requirements, specifications, configurations, solutions and training.

QUALIFICATIONS

Risk Assessments

Risk Management

Audits

Policies and Procedures

Account Management

Project Coordination

Reports and Analysis

Vulnerability Management

Technical Writing

Training

A+ Training

Network+ Training

Security+ Training

MCP Windows OS

CRISC Training

SSCP Training

HITRUST CSF Practitioner

Rapid7 Nexpose

Technical Writing

ITIL Foundations v3

Microsoft Office

Microsoft Visio

SharePoint Designer

iGrafix

SnagIt

T-SQL

Microsoft Visual Studio

Microsoft BI Dev Studio

SSMS

SSRS

LotusNotes

HTML

EXPERIENCE

System Administrator (Information Security Analyst / Documentation Specialist)

HealthCare Partners / DaVita Medical Group (9/2006 – 8/2017)

Trained and supported teammates using Microsoft Office, SharePoint and Visio.

Wrote and maintained the following documentation on SharePoint: system documentation, SDLC templates and documentation, requirements, functional and technical specifications, operational guides, training guides, diagrams (networks, data flows and processes), policies and procedures.

Facilitated meetings with subject matter experts to document knowledge of applications, systems and processes.

Risk accessed IT operations, vendors, projects and solutions.

Coordinated with IT management to write and publish policies and procedures for IT operations, HIPAA and SOX compliance.

Scanned, tracked and reported on server vulnerabilities.

Coordinated with server owners to remediate vulnerabilities.

Developed and documented the quarterly reviews of access to EHR systems.

Created SQL reports for business units.

Documentation Specialist

Fashion Institute of Design and Merchandising (2005 – 2006)

Designed, published, edited and maintained the following documentation: a project management guide book, project life cycle templates and documentation, training guides, policies and procedures, virus alerts, processes and flowcharts.

Project Coordinator

Nissan - IT Resources (2004-2005)

Coordinated with Dealerships, Nissan management and vendors to implement an internet broadband connection between dealerships and Nissan’s host computers for conducting business transactions.

Application Support / Help Desk Analyst

Toyota Motor Sales - Spencer Reed (2000-2004), Stamps.com – ISSG (1999-2000), Trident Data Systems (1999-1999)

Provided application and network support including application installation, training, account management, internet/network connectivity and printing.

Wrote and maintained procedures, training materials, service agreements, project management documents and templates.

EDUCATION

Bachelor of Science in Industrial Technology (Production)

California Polytechnic State University at San Luis Obispo

CERTIFICATION

CompTIA Security+ (Candidate ID: COMP001020769597, End Date: October, 04, 2020)

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