David Marsh
Coeur d’ Alene, ID 83815
ac2c2w@r.postjobfree.com ● 480-***-****
I am an accomplished senior level IT Professional with 20 years of experience in customer facing roles. I am results-oriented, with a proven history of success. I am adept at leading and completing service deliveries of customers’ mission critical environments. I am an excellent communicator with expert post sales implementation, documentation, training and support skills.
Soft Skills
Project/Team Leadership
Planning, design and implementation of heterogeneous environments
Problem Resolution
Technology Integration
Training & Mentoring
Change Management
Technical Proficiencies
Disk Storage (Block and File)
EMC Symmetrix, DMX, Clariion, VNX, VMAX, VPLEX, SYMCLI, EMC Control Center (ECC), ControlCenter SAN Manager, StorageScope, Navisphere, Unisphere
HDS USPV/VM, VSP, G1000, Gx00, HUSVM, Device Manager/Storage Navigator (Hi-Command Suite (HCS) (v8.x), Tuning Manager (HTnM), Tiered Storage Manager (HTSM), Replication Manager (HRpM), Raid Manager (Raidcom, Horcm), HUS 150, AMS, Storage Navigator Modular 2 (SNM2)
IBM DS3000, DS4000, DS6800, DS8300, SAN Volume Controller (SVC), Storage Manager, DSCLI
NetApp FAS6000, FAS8000, FAS9000, Data ONTAP (v7.x, 8.x) 7-mode, SnapDrive, SnapManager, SnapVault, FlexClone, SANScreen
Storage Area Network
Cisco MDS 9000 series directors and switches and fabric extension switches. Cisco Device Manager, Data Center Network Manager (DCNM), NX-OS CLI, VSAN, Inter-VSAN Routing, Zoning, Enhanced Zoning, Smart Zoning, FC, FCoE, FCIP
Brocade DCX, ICX, VDX, 65XX, 78XX directors and switches and fabric extension switches. Brocade Web Tools, Data Center Fabric Manager (DCFM), FOS CLI, FC, FCoE, FCIP
Disaster Recovery
EMC TimeFinder, SRDF
Hitachi Shadow Image, TrueCopy, Universal Replicator (HUR)
VMware Site Recovery Manager (SRM)
Hosts
Microsoft: Windows 2K, 2K3, 2K8, 2K12, MSCS, AD
UNIX: Linux, AIX, HP-UX
VMware: vSphere 5.x, vSphere 6.x
Professional Experience
January 2016 – Present
Hitachi Data Systems
Specialist, GSS Technical Consultant - Converted from Long Term Contractor to FTE
Responsibilities include Leading, Planning, Design and Implementation of:
Hitachi Enterprise Storage solutions
Hitachi Command Suite management software
Hitachi Thin Provisioning solutions
Hitachi Open Systems Data Migrations from heterogeneous storage arrays
Hitachi Local and Remote Replication solutions
SME for Cisco MDS Fabrics and Fabric Extension solutions
SME for Brocade DCX, ICX, VDX Fabrics and Fabric Extension solutions
Cisco and Brocade Migrations to new fabrics and new datacenters
Travel – 80%
February 2011 – December 2015
Strategic Business Systems
Senior Technical Consultant – Contracting to Hitachi Data Systems
Responsibilities include Leading, Planning, Design and Implementation of:
Hitachi Enterprise Storage solutions
Hitachi Command Suite management software
Hitachi Thin Provisioning solutions
Hitachi Open Systems Data Migrations from heterogeneous storage arrays
Hitachi Local and Remote Replication solutions
SME for Cisco MDS Fabrics and Fabric Extension solutions
SME for Brocade DCX, ICX, VDX Fabrics and Fabric Extension solutions
Cisco and Brocade Migrations to new fabrics and new datacenters
Travel – 80%
September 2010 – February 2011
Artech Information Systems
Senior Storage Engineer – Contracting to IBM Global Service
Responsibilities include Implementation and support of:
Heterogeneous storage environments for a global pharmaceutical company
EMC Symmetrix, DMX and Clariion storage arrays
Hitachi USP, USPV and USPVM storage arrays
Cisco, Brocade and McDATA fabric switches and directors
EMC ECC and Navisphere Management
Upgraded approximately 30+ datacenters to ECC version 6.x from 5.5
Travel – N/A
July 2010 – September 2010
AboutWeb LLC
Senior Storage Engineer – Temporary Contractor to CAS Severn (IBM Partner)
Responsibilities include support of CAS Severn customers for:
IBM DS6800, DS8300, SVC, Global Mirror, N-Series Filers and Brocade fabric extension
Travel – 10%
March 2008 – April 2010
IBM Global Services
Senior I/T Architect
Responsibilities include Leading, Planning, Design and Implementation for multiple customers of:
IBM disk solutions for complex environments, including DS6000, DS8000, and IBM branded servers
Integration of IBM solutions to existing heterogeneous storage environments that included EMC and HDS disk array systems
IBM SVC, Global Mirror, TPC and SPCC management solutions
Integration of heterogeneous disk solutions with IBM C-Class, B-Class and M-Class fabric switches and directors
Member of the “Red Team”, performing technical audits for customer accounts that were identified as “at risk”
Travel – 20%
April 2005 – March 2008
IBM Global Services
Senior SAN Engineer – Converted from contractor to IGS FTE
Responsibilities include Leading, Planning and support of:
American Express and Ameriprise day to day allocation and support of all EMC, HDS and McDATA storage and SAN solutions
Member of the site readiness team
Part of 24x7 on call rotation
Travel – N/A
April 2004 – April 2005
TEKsystems
Senior SAN Engineer – Contractor for IBM Global Services
American Express and Ameriprise day to day allocation and support of all EMC, HDS and McDATA storage and SAN solutions
Part of 24x7 on call rotation
Travel – N/A
July 1997 – April 2004
Scottsdale Healthcare
LAN Engineer, Senior LAN Engineer
Desktop Support in Microsoft / Novell environment, supporting McKesson software
Server Support of Microsoft Windows NT and 2k, and Novell 4.x-5.x
Support of all Cisco Network
Updated 30+ IDF’s to Cisco Catalyst 6500 to support Medical Imaging
Installed the hospitals’ first SAN (HP XP1024 and McDATA switches)
Installed and maintained DELL PowerEdge Servers
Maintained Microsoft and NetWare Directory Services (AD & NDS)
Maintained Cisco PIX Firewall
Maintained Solarwinds for enterprise security
DELL Certified Technician
Responsible for enterprise backup using Veritas
Lead for United Way Campaign
Part of 24x7 on call rotation
Travel – N/A
Certifications
Hitachi Data Systems Certified Professional
COMPTIA A+
Miscellaneous
United States Navy Veteran