ALESSANDRO RICARDO SANTANA

**, **** ****** – Stamford CT

Mobile 973-***-****

ac2c1y@r.postjobfree.com

Ramp Agent – Baggage Handler – Customer Service

SCHOOL ATTENDED

**** - **** ********** of City of São Paulo São Paulo - Brazil

B.A. Publicity Social Communication

COURSES

2013 - 2014 Flight Attendant São Paulo – Brazil

PROFESSIONAL EXPERIENCE

Jan 2016 to July 2017 Every Season Landscaping Stamford – CT

Office Assistant and Landscaper

Grass cleaning, mowing, pluming, trimming, mulch spread, equipments maintainer

Customer appointments, estimation bills and paper work

Oct 2011 to Dec 2015 LDS Group São Paulo - Brazil

Self Employer Concierge (Guide and Driver)

Welcome customers and guests at airports, guiding business class, CEOs and celebrities to fairs, exhibition, meetings, sightseeing and diplomatic proceeds.

Aug 2010 to Aug 2011 Caesar Park Hotel SP São Paulo - Brazil

Executive Maitre D

Supervise the room service and restaurant operation welcoming guests providing excellent service following the chief s menu

Instruct the team for the rules based on Anvisa (Brazilian Public Heath)

Request and control of items, food, beverages, wine, paper work and office proceeds

Nov 2007 to Mar 2010 Royal Caribbean International Cruises Worldwide

Waiter

Present the menu option and make recommendation based on the chief s daily brief

Guide the passengers for drill and safety advices

March 2007 to July 2010 Folha de São Paulo - Newspaper

Researcher (free lancer)

Public and marketing researches for statistics articles and strategic marketing actions

SKILLS

Committed to excellence at service, resilient and highly adaptable

Energetic personality, dynamic, organized

Fluent in English, intermediate Spanish speaker

Loyal and dedicated employee with an excellent work record

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