Shasta D. Drake

**** ******* **.

St. Louis, MO *3128

314-***-****

ac2c01@r.postjobfree.com

PROFESSIONAL SKILLS AND COMPETENCIES:

•

• Experience with Internet and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

• Knowledge of Labor Laws

• Employee Relations Investigation

• New Hire Processing/Orientations

• Staff Recruitment and Retention

• Health and Welfare Benefit Administration

• Personnel Documentation

• Month/Year End Reporting

• Benefits Enrollments & Administration

• ADP Processing & Review

• EEO, ERISA, HIPAA Compliant

• FMLA/ADA/WC

• HR Policies and Procedures

• Orientation and Onboarding

• HRIS Technologies

• Training and Development/Coaching

OBJECTIVE:

A challenge oriented Human Resource Generalist with demonstrated experience in Human Resource Management. Varied geographical assignments have helped to achieve a broad spectrum of expertise in human resource development, benefits administration, employee retention/relations, payroll update, and leadership. These goals have been accomplished by using strong communication and organizational skills and by directing the training of all associates to create a unified team approach.

EDUCATION:

Lindenwood University- St. Charles, MO

Master of Arts in Human Resource Management, December 2015

Bachelor of Arts in Business Administration, May 2011

PROFESSIONAL EXPERIENCE:

Human Resources Specialist, Cenveo, St. Louis, MO 2016-2017

• Sole HR representative for a growing organization with 280 full-time employees

• Assist Recruiting/Safety Department, as necessary (offer letters, new hire orientations, safety talks, interview loops and coordination)

• Worked with all levels of management to resolve employee relation issues

• Identified opportunities to define and follow standard operating procedures

• Prepared and reported data requests for external and internal audits

• Monthly/Year End Processing & Reporting (I-9, Affirmative Action Audits, OSHA Form’s 300, GSA/OIG)

• Personnel transactions such as promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting

• Maintained knowledge of legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance

• Assists with onboarding, including ordering and processing background checks and drug screens

• Participate in administrative staff meetings and attends other meeting and seminars

• Handled employee relations counseling and exit interviewing

• Developed and maintains affirmative action program; files EEO-1 report annually; and maintains other records, reports and logs to conform to EEO regulations

• Help crafted job descriptions for 15 job titles across eight different departments

• Coordinate new hire orientation to conduct safety and HIPAA training and explain benefits, guidelines, and procedures

• Served as a link between management and employees by handling questions, interpreting and administering contracts, and helping resolve work-related problems to foster positive environment

• Maintained strict confidentiality regarding employee personnel file, payroll, benefits, and employee issues

• Maintain several HR spreadsheets related to worker’s compensations and LOA

• Organize all HR department records, employment files and maintains operation of office equipment

• Liaison with department managers and security for administration of badging process for building access and timekeeping

• Payroll Processing; tracking FMLA, short/long term, Worker’s Compensation

Accounts Payable Billing Specialist, Edward Jones Corporate Headquarters, St. Louis, MO 2015-2016 (Contract completion)

• Managed staff members in accounting team with accounts payable daily activities

• Compiled, maintained, and filed accounts payable records

• Controlled expenses by receiving, processing and verifying invoices

• Served as a liaison between the Financial Advisor and Edward Jones clients

Senior Accounts Manager, US Bank, 2002-2014

• Verified that transactions complied with company financial policies and procedures

• Analyzed and evaluated more than 1000 customer accounts for appropriate action throughout the collection cycle all while flourishing in a fast paced high volume banking environment

• Prepared and sent past due notifications and placed telephone calls daily to consumer regarding delinquent accounts

• Compiled, processed and reviewed colleagues financial review notes and information, ensuring end-to end compliancy

• Provided exceptional customer service by skillfully recovering funds; negotiating with consumer to pay-off balances resolving inquires in a timely manner

• Worked with upper management to identify and evaluate opportunities to enhance the team by helping to coordinate employee development and retention efforts

Human Resources Assistant, Dakaria Girls Fashion Camp, 2008-2014

• Assist the Human Resource Director with employment processes helping facilitate onboarding

• Administer programs, projects, and/or processes specific to the operating unit served

• Perform employment reference checks

• Compose memos, transcribed notes, and researched and created presentations

• Source for potential candidates by advertising with social media – LinkedIn and Facebook

• Coordinate college recruitment efforts with resume review, telephone screens, interviewing and on campus visits

• Assist with the creation and revisions of position descriptions monitoring the activities of the department

• Generate customer invoices and collections on a daily basis

• Assist with the creation or revision of position descriptions and monitored activity

RECOGNITION HONORS AND AWARDS

Vice President – Distributive Education Clubs of America (DECA); 2006 – 2008

Third Place in DECA’s Competitive Events

U.S Bank – Employee of the Month 2003- 2008

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