Rena Deal

Administrative Support Specialist

*** ****** ****

Candler, NC 28715

Contact Information: ac2bzh@r.postjobfree.com

Cell 828-***-****

Experience Summary

25+ years in office settings. Professional and courteous, dependable and trustworthy, self motivated as well as proficient in several administrative & support rolls.

Employment History

Administrative Specialist (Admin position eliminated due to company reorganization)

02/2007 - 08/2017

Low&Bonar Inc

www.lowandbonar.com

1301 Sand Hill Road, Enka NC

Employment Type:

Full Time

Global Organization

Reported to and Assisted the HR Manager, NAFTA (HR Manager position was also eliminated due to same reorganization)

Collected time card reports, performed employment verifications, fielded applicant inquires, screened incoming calls, also performed data entry duties, clerical duties, & reports.

Arranged domestic and international hotel, airline, and ground transports for employees and applicants.

Managed the following: activate, issue, suspend, report etc., mobile phones and plans and billings for 100 company owned devices (live synced to company network via exchange server).

Managed and executed all mail room activity and reports.

Dedicated around 25 hours a month to assisting the Accounting Department & Sales Department with accounts receivable, collections, by developing and maintaining good rapport with established and new customer accounts, contacting customers to solve account discrepancy issues, and encourage promptly paid accounts. Much credit data work internally and externally to due diligence, on the front end of new orders or increased orders, to support establishment of creditworthiness of $1,000 to $500,000 (the small accounts).

Managed professional environment of reception area, meetings spaces, break areas, & coordinated some employee onsite & offsite events.

Facilitated practical and diplomatic coordination between multiple departments from the administrative offices and the manufacturing facilities, working with customer service team, security team, site services team, manufacturing leadership team, administrative leadership team, accounting team, and also some service vendors.

Rena Deal Employment History page 2

Payroll & Billing / Employment Placement Assistant

11/2001- 2/2007

Accelerated Personnel & Asheville Staffing Resources

90 Asheland Avenue, Asheville NC

Employment Type:

Full Time

Payroll & Billing for Accelerated Personnel, Reporting to Jerry Sherrill, Owner.

Placement Assistant for Asheville Staffing Resources, Reporting to Tim Lowe, Mr. Sherrill’s Partner in Business.

Payroll and Billing: Performed for Accelerated Personnel: payroll services (time, pay, withholding calculations, employee information data records, printing paychecks, W2 preparation, etc.) for five of his other staffing companies all over North and South Carolina during 1st year. Also provided secretarial support.

Placement Assistant & Reception for Asheville Staffing: Interviewed and screened applicants to make job placement recommendations to management. Performed drug screenings, identification form completions, and orientation for new hires when indicated. Offered timely aid and support for client companies, applicants, as well as performed various office duties.

Benefit & Eligibility Technician

3/1993 – 11/2001

NTCA – Services Management Corporation

BB&T Building, One Pack Square, Asheville NC

Employment Type:

Full Time

Benefit & Eligibility Technician for Group Health & Benefit Plans (promoted from Admin Clerk)

Performed Eligibility determinations and enrollment processes for NTCA member companies nation-wide. Duties included enrollments & terminations for Group Health & Dental Benefit program, Flexible Spending program, Retirement and Savings Plans. Also performed quarterly billings for the Group Health & Dental Programs and aided the Finance Department with reconciliations. Provided technical support to members, plan participants and their dependents, our field staff, etc.

Administrative Clerk

Performed data entry, reporting, special projects such as W2 team, Y2K team, and IT liaison team. 2 years served as a Mail-Room Coordinator and as back-up for receptionist and other staff when requested.

Rena Deal Employment History page 3

Receptionist & Insurance Billing

11/1991 – 12/1992

Dr. Arthur H. Davis, OD

Church Street, Laurinburg NC

Employment Type:

Full Time

Doctor Office Reception & Patient Insurance Billing

Performed front desk check-in, telephone scheduling, insurance billing & follow-up, accounts receivable, daily deposits, petty cash, and secretarial support.

Education History

University of South Carolina at Lancaster

Lancaster, SC

1 Year completed at College

General

AB Tech

Asheville, NC

1 Semester Business Courses

General

Certifications

Certification Title

Issuing Organization

Completion Date

Expiration Date

CPR Certified

National Safety Council

08/2016

08/2018

First Aid Course

National Safety Council

08/2016

08/2019

A Notary Public

NC Department of The Secretary of State

05/2014

05/2019

Activities

Volunteered for workplace United Way Campaigns and Asheville Firefighter Charity Campaigns, Community Fundraisers, Employee Wellness Team Coordinator, Employee Lunch-Time Education Coordinator, etc.

Information Required by Some Organizations

Back Ground Security Check is Clean. Driving Record is Clean. Drug Screen is Clean. Credit Check is good.

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