Michael Gartrell Vickers

**** ******** *****

Jacksonville, Florida 32208

Home 904-***-**** Cell:904-***-****

Email: ac2btj@r.postjobfree.com

Objective

To obtain a challenging management position in which my extensive experience and training in management, sales, public relations and customer service skills will be of value.

Summary of Qualifications

Skilled in many aspects of business management, budget qualifications, financial analysis and management, P&L responsibility, sales and sales forecasting, strategic planning, employee supervision and development, marketing, merchandising, vendor relations, and related administrative duties. Well-developed communication skills demonstrated through successful interaction with customer and staff, production of detailed written sales and budget reports and projections, the ability to establish and maintain professional relationships.

Professional Experience

Shoe Carnival 2011-2013 Jacksonville, FL

Store Manager

Meet merchandising and sales goals

Accurately documenting all transactions

Invoice distribution and required record keeping

Customer service training to a 100% satisfaction

International Longshoremen Association 2004-2010 Jacksonville, FL

Import/Export Laborer

Verify the receiving and delivery of products

Monitor safety for myself and other personnel

Operating and transporting of heavy equipment

Maintain team work

Up keep and cleanliness of work areas

Burger King 1994-2004 Jacksonville, FL

General Manager

Managed daily operations including scheduling personnel, reconciling cash receipts, verifying deliveries, stocking and delivered employee trainings

Monitored employee performance, made recommendations for skill development, additional responsibilities included promotions and dismissals.

Managed cost controls for food and labor, expense budgets, and quality control.

Monitored security measures and loss prevention and coordinated facility maintenance and up keeping

Monitored food cost budgets, menu specials, and cost controls.

Assisted in marketing and merchandising of restaurant services.

Burger King, 1992-1994 Jacksonville, FL

Assistant Manager

Performed all aspects to satisfy the customer, including answering telephones and providing details for products and services.

Provided team leadership to accomplish goals and monitor work flow.

Developed safety precautions for concerns of the quality of its products.

Maintained standards of production and quality in order to meet customer’s expectations.

Handled cash flow, bookkeeping and payroll.

Burger King, 1988-1992 Jacksonville, FL

Cashier

Developed employee customer service skills and conducted productivity enhancements.

Provided consistent high quality customer service and satisfaction

Worked to facilitate a clean and friendly working environment

Operated cash registers and responsible for cash flow

Walgreen Company, 2000-2001 Jacksonville, FL

Store Manager/Pharmacy Department

Achieved high employee satisfaction in the areas of teamwork, management, trust, professional growth and guest services in a positive environment.

Overseen inventory and purchased products for employees and business per company protocol.

Maintained high standards of quality assurance to promote growth within the company.

Education

Jean Ribault Senior High, 1990 Jacksonville, FL

High School Diploma

Training/Certification

Hazardous waste operations and emergency response Training Jacksonville, FL

HAZWOPER Certified, 2010

References available upon request.

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