Management, Longshoreman
Resume:
Michael Gartrell Vickers
Jacksonville, Florida 32208
Home 904-***-**** Cell:904-***-****
Email: **********@*****.***
Objective
To obtain a challenging management position in which my extensive experience and training in management, sales, public relations and customer service skills will be of value.
Summary of Qualifications
Skilled in many aspects of business management, budget qualifications, financial analysis and management, P&L responsibility, sales and sales forecasting, strategic planning, employee supervision and development, marketing, merchandising, vendor relations, and related administrative duties. Well-developed communication skills demonstrated through successful interaction with customer and staff, production of detailed written sales and budget reports and projections, the ability to establish and maintain professional relationships.
Professional Experience
Shoe Carnival 2011-2013 Jacksonville, FL
Store Manager
Meet merchandising and sales goals
Accurately documenting all transactions
Invoice distribution and required record keeping
Customer service training to a 100% satisfaction
International Longshoremen Association 2004-2010 Jacksonville, FL
Import/Export Laborer
Verify the receiving and delivery of products
Monitor safety for myself and other personnel
Operating and transporting of heavy equipment
Maintain team work
Up keep and cleanliness of work areas
Burger King 1994-2004 Jacksonville, FL
General Manager
Managed daily operations including scheduling personnel, reconciling cash receipts, verifying deliveries, stocking and delivered employee trainings
Monitored employee performance, made recommendations for skill development, additional responsibilities included promotions and dismissals.
Managed cost controls for food and labor, expense budgets, and quality control.
Monitored security measures and loss prevention and coordinated facility maintenance and up keeping
Monitored food cost budgets, menu specials, and cost controls.
Assisted in marketing and merchandising of restaurant services.
Burger King, 1992-1994 Jacksonville, FL
Assistant Manager
Performed all aspects to satisfy the customer, including answering telephones and providing details for products and services.
Provided team leadership to accomplish goals and monitor work flow.
Developed safety precautions for concerns of the quality of its products.
Maintained standards of production and quality in order to meet customer’s expectations.
Handled cash flow, bookkeeping and payroll.
Burger King, 1988-1992 Jacksonville, FL
Cashier
Developed employee customer service skills and conducted productivity enhancements.
Provided consistent high quality customer service and satisfaction
Worked to facilitate a clean and friendly working environment
Operated cash registers and responsible for cash flow
Walgreen Company, 2000-2001 Jacksonville, FL
Store Manager/Pharmacy Department
Achieved high employee satisfaction in the areas of teamwork, management, trust, professional growth and guest services in a positive environment.
Overseen inventory and purchased products for employees and business per company protocol.
Maintained high standards of quality assurance to promote growth within the company.
Education
Jean Ribault Senior High, 1990 Jacksonville, FL
High School Diploma
Training/Certification
Hazardous waste operations and emergency response Training Jacksonville, FL
HAZWOPER Certified, 2010
References available upon request.
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