Project Manager Management

*** ****** **** ***, *********** N.J. • 973-***-**** • ac2blt@r.postjobfree.com Skype ID• LIONTUT12

TECHNICAL SKILLS:

Software Applications: Windows, Query 400, SQL, Microsoft Office, Outlook, Microsoft Project, Microsoft Visio, SharePoint JIRA, excel

AP Financial Systems: PeopleSoft, Infinium, Oracle, JD Edwards, Lawson, AS400, Clarus, Legacy, Great Plains,

E-Commerce Systems: Ariba, Commerce One, Concur, Oracle,

Ecommerce Platforms: VirtueMart, OsCommerce

EXPERIENCE:

FunderBurk (October 2016 to Present) Hamilton, New Jersey

Business Analyst/Project Manager

This is a new construction/renovation company design to solicit and complete for new business opportunities:

Incorporate the Business, completed all legal documents for company

Partnership buyout agreement

Filed IRS forms

Setup Domain, Website and Email

Setup ADP account

Setup procure to pay process

Setup offshore call center for new business development

Startup Project plans was designed in Microsoft project 2013

Designed Stationary

Setup HR services

Website creation

KPMG (May 2016 to October 2016) Montvale, New Jersey

Business Analyst/Project Manager Consultant

Implemented the delivery of a new Risk Management application called “ARM”. Arm is a KPMG application designed to calculate risk for new client engagements. The application will identify risk during the implementation cycle:

Build Gap analysis for application

Daily status meetings to report updates to management.

Created user stories

Communication and review with offshore Q&A team

SDLC in an Agile environment migrating from waterfall

Weekly stakeholder meetings

Daily standup with functional team

Project plans was designed in Microsoft project 2013

Created test scripts

SQL queries needed for testing

Setup SharePoint landing page to allow team project tracking

Diagrams and chart created to provide visual effort related the approach, used Visio

$5 million-dollar budget to maintain

UBS Bank (November 2015 to May 2016) Weehawken New Jersey

Business Analyst/Project Manager Consultant

Fusion is a HR system currently used globally by UBS. UBS is migrating from Fusion 9 to the next release Fusion 10. 6 month assign to assist in the implementation of the new release. The functional teams are in multiple countries and time zones. The project was already underway and completed in the targeted timeframe:

Review Requirements for implementation

Review Gap analysis for new release

Phased releases to multiple internal department

SDLC in an Agile environment

Daily status meetings to report updates to management.

Created test plans and test scripts.

Setup internal call center for trouble shooting and support

SQL Queries designed for testing

Setup SharePoint landing page

Designed HR reports

Q&A to ensure client deliverables are consistent with client request and expectations

Train the trainer for Fusion 10 rollout

Setup client support and help desk action plan for troubleshoot to answering/ resolving all business/ technical issues

$800,000-dollar budget to maintain.

Macquarie Group Bank (October 2014 to August 2015) New York, New York

Project Manager Consultant

An Australian Bank, responsible for managing the implementation of CVENT primarily a meeting planning tool used in the Americas, to a global company wide meeting planning tool. The product was expanded to (Hong Kong, Singapore, Korea and the Philippines). Managed resources in 4 different time zones and had a direct role in requirements review for Hong Kong, was needed to address the regulatory questionnaire/requirements going to HKMA as it relates to offshore third party cloud vendors. Played a role in procure to pay for PeopleSoft where the goal was to capture/add tax codes prior to invoicing. Reviewed several mobile applications in the New York and London HR offices to ensure applications were compliant to onboard:

Requirements gathering for all Applications

Created cross functional team

Started weekly meetings stakeholders

SDLC in an Agile environment

Conversion from waterfall to agile

Daily standup with functional team

Daily 6am calls with the development team in Gurgaon, India

Bi-weekly 7pm calls with the stakeholders in Sidney, Australia

Review and answer HKMA documents

Inherited SharePoint landing page

oCompliance assessment form

oOutsourcing assessment checklist

oRisk Assessment spreadsheet

Phased releases to multiple internal department

Designed project plan, project plans was designed in Microsoft project 2010

Designed and completed specification documents for client review and approval

12 million dollar budget to maintain

PRH (March 2014 to June 2014) New York, New York

Project Manager Consultant

For a Publishing company that merged/acquired another publishing company. Responsible for documenting the backup and restore process for two different versions of Sequel Server (Sequel to Sequel enterprise). The lift and shift of all applications, databases and document all communication feeds (sending and receiving) data to the targeted servers:

Review Data Warehouse “EFL” architecture

Multiple external data sources (AUTOSYS) to feed data migration staging area/server

Requirements gathering for all Applications, DB’s and layout/feeds

Created cross functional team

Started weekly meetings stakeholders

Documented lift & shift approach

Data conversion from waterfall to Agile…

SQL queries to test new functionality

Designed project plan for Records Management system timeline and process flow

Project plans was designed in Microsoft project 2010

Diagrams and chart created to provide visual effort related the approach, used Visio

Designed and completed specification documents for client review and approval

MSI (October 2013 to March 2014) Rockaway, New Jersey

Business Analyst/Project Manager Consultant

For a Consulting firm supporting legal and financial clients. Implemented a Data Management and Records Management system. Gathered requirements specifically on the Records Management portion of the Implementation. This process included requirements for hard copy document retention and destruction schedule, a solution for electronic file retention and destruction schedule, and a documented solution for documents maintained off-site (cloud) had a retention policy and procedure. SDLC in an Agile environment. Monitored total project hour against burned project hours. Generated a week status report for internal and external clients on the health of the project and escalated any task that did not meet the date of my project plan:

Requirements gathering for hard copy paper process flow

Requirements gathering for current electronic data process flow

Research state and federal regulatory guidelines for record retention

Designed project plan for Records Management system timeline and process flow

Project plans was designed in Microsoft project 2010

Diagrams and chart created to provide visual effort related the approach, used Visio

Designed and completed specification documents for client review and approval

Wrote test definition documents, written excel

Setup SharePoint landing page

SQL Queries designed to test logic of the application as it pertains to the specifications document

5 active clients at different phases of implementation

Dovetail Systems (October 2011 to September 2013) London, Great Britain/Parsippany, New Jersey

Business Analyst/Project Manager Consultant

Implemented the Dovetail Payment System for our banking clients. From a single High Value transaction to a batch containing several million Low Value transactions, Implemented the Dovetail Payment application to result on a credit or debit, using either the core Dovetail product or a custom design solution through a complicated set of transaction payment instructions at the Payment, Account or Customer level to complete the payment lifecycle. Clients where I was involved at the beginning stages of their implementation included Intesa, Sanpaolo and ING. Preexisting clients included JP Morgan Chase and HSBC. Knowledge of SEPA “The Single Euro Payment Area and European Banking standards. My base is New Jersey but I primarily worked with international banks:

Requirements gathering for Dovetail Systems payment application Documents written in Dita XML

Project plans using Microsoft project to ensure realistic time frame are used and maintained.

Diagrams and chart created using Visio to map the process.

Design and complete specification documents for client review and approval Repository “Mercurial”

Wrote test definition documents written in Dita XML

Setup offshore call center to support transition to new payment system

Queries designed to test logic of the application as it pertains to the specifications document

Q&A to ensure client specifications document are consistent with client request and expectations

Designed internal training modules for new hirers.

Client support continued through (PR’s) which are client evaluated bugs reported in the application that are reviewed

Methodology to the SDLC used for process improvement.

Waterfall Methodology

Forwardthinkgroup (July 2006 to August 2011) New York, NY 10013

Project Manager Consultant

Royal Bank of Scotland (Feb 2011 to August 2011)

This project was for Dodd-Frank Wall Street Reform and Consumer Protection Act for swaps compliance and readiness. This project focused on swap regulatory reporting for pre-enactment, the transition periods and real time reporting:

Requirements gathering for London based resources pre-enactment data storage

Requirements gathering for Stamford base resource for storage and infrastructure

Project plans was designed in Microsoft project 2010

Design layouts for multiple data streams for several global systems

Daily communication very high, senior members in leadership and stakeholders

Retrieval process in place for restoring backup tapes from London off-site storage facility

Revised retention policy using state and federal (Dodd Frank) new policy’s

Requirements for real time reporting

Microsoft Visio was used to Diagrams and chart process flows from multiple system

Examine 4 in-house systems to determine the best data source to comply with Dodd Frank requirements

Created specifications documents for internal client signoff

Weekly status meeting to report updates to all levels of management and Legal

Q&A to ensure client specifications documents are consistent with client request and expectations for the pre-enactment and transitional periods

Setup client support group for the Dodd Frank action plan for answer and resolve all business and technical issues related to the Dodd Frank project.

Project Manager Consultant

Dress Barn (May 2010- November 2010)

For a major retail company that acquired two additional retail companies are merging AP systems, using ADP. I was Project manager to implement JDA allocation for inventory and distribution. I managed a project that involved the implementation of an ecommerce site for dress barn:

Requirements gathering for ADP modules, ESS, MSS, Etime, Virtual Edge, Salute, POS and EV5.

Project plans was designed in Microsoft project 2010.

Requirements gathering for interface file layouts.

Requirements for Allocation project

Test script for website and QA

Test scripts for Allocation and QA

Microsoft Visio was used to Diagrams and chart process flow connecting all 3 merging brands to one central AP system.

Microsoft Visio was used to Diagrams and chart process flow Ecommerce website process flow.

Created specifications documents for client signoff.

Weekly status meeting to report updates to all levels of management.

Created unit, systems and acceptance test plans for 1 of the 3 merging brands.

Created test plans and test scripts for 1 of the 3 merging brands.

Q&A to ensure client specifications document are consistent with client request and expectations

Train the trainer with ADP to assist in the broad ADP rollout.

Setup client support and help desk action plan for troubleshoot and answering/ resolving all business and technical issues.

The Helix Group (April 2008 to April 2010)

Project Manager Consultant

Responsibilities include assisting external clients in all services related to Client customized applications and comprehensive requirements gathering for mid level companies “from all industries” who are looking for ERP and Procurement Solutions including SAP, PeopleSoft and Oracle Financial applications. These web applications are designed to streamline and automate any current process, from accounting systems to website that are hosted. Consult with client to determine if changes to the current process would improve there day to day operation. All application development need was serviced whether the solution requires a customized solution, or an enhancement to an existing system:

Demo custom application solutions as it relates to account payable/receivables for middle market clients for all industries.

Requirements gathering for account payable/receivable to customize process

Project plans using Microsoft project to ensure realistic time frame are used and maintained.

Diagrams and chart created using Visio to map the process.

Design and complete specification documents for client review and approval

Perform unit, system and acceptance testing on all custom applications

Queries designed to test logic of the application as it pertains to the specifications document

Crystal reporting used and designed to client specifications

“RAD” Rapid application Development for 60% of customized applications

Q&A to ensure client specifications document are consistent with client request and expectations

Training on the application solution as it is delivered to the client

Client support to continued application review/enhancements; troubleshoot, answer and resolve all business and technical issues

Review the methodology to the SDLC used for process improvement.

Medco Healthcare Solutions (October 2007- February 2008)

Senior Business Analyst/Project Management

Conduct pre-installation account team meeting, and overseeing all aspects of the entire client installation. Review proposal, Account Turnover Document, and contract, and develop and maintain installation timeline.

Coordinate installation activity with install team (NAE, AC, TC, CAE) and other functional areas.

Lead CLASS/SIRT presentation of client requirements. Ensure Home Delivery Pharmacy, Customer Service and Pharmacy Service readiness for risk points to escalate. Conduct weekly meetings with the Account Service Team to keep them up-to-date on all installation issues for readiness.

All processes flow internal Product Lifecycle Management (PLM) tool.

Conduct pre-installation account set-up audit and post-installation issue resolution.

Coordinate formal Client hand-off with the Account Service Team.

Fidelity Integrated Financial Solutions, (March 2007- October 2007)

Senior Business Analyst/Project Management

As a dedicated resource for The Provident Bank, responsible for everything associated with information technology and all bank applications.

My Primary responsibility is analysis The Provident Banking needs, and work with Fidelity to create a core product to be used by all of fidelities banking clients.

Assisted in a project that changed the data and screen design for multiple banks that will be making escrow payments to municipalities.

Researched and designed a new participation loan feature that provides an update to all participants any time the core participant is updated.

Researched and designed a new report that provides a document of all the Intra-Bank Eliminations that take place above or below The Provident Bank. This report will report at Total Organization (TOTAL ORG), and at Senior Business Units where both the Eliminated and Associated Business Units of the Elimination roll up. All totals were captured from the Sub banks, to the parent, to the consolidated bank.

Avaya Communications (July 2006- October 2006)

Project Manager, Procurement

Responsible for the management and coordination of corporate credit card/corporate purchasing card procurement policies and procedures for the Avaya Global Card Program.

Utilize comprehensive industry knowledge of best practices, processes, and technology trends to proactively adjust strategy for corporate card program.

Plan, research and develop all technology procurement related to corporate credit card purchasing, including the solicitation and evaluation of various Card issuing programs and subprograms (corporate meetings, corporate travel Purchasing program etc.), related to cost, reliability, quality, and customer service.

Identify, develop, and manage strategic business relationships, internally and externally, to ensure the alignment of buying process strategies to meet corporate compliance and business requirements; Consult with internal end users on their specifications to acquire data needed to analyze, identify and recommend the best solutions with the most cost effective suppliers.

Evaluate and develop strong vendor relationships with suppliers to secure a high level of customer service; Negotiate with potential vendors to obtain favorable pricing and payment terms; Serve as the vendor liaison to resolve issues on behalf of staff; Own and drive the execution of vendor contracts, RFQs, RFIs, and RFPs; Negotiate standard and modified licensing agreements and working with senior attorneys in developing contractual clauses for various procurement agreements.

Review monthly purchasing status reports re: corporate credit card purchasing on planned to actual expenditures.

Assist with special projects as required, including, but not limited to, starting to conduct RFQ/RFP to explore other credit card companies and their card program offerings, for corporate purchasing /travel program.

Support global Corporate/procurement process improvements and develop compliance requirements for 41 countries.

Participate in strategic process improvement meetings with business users/stakeholders and collaborate with partners to deliver results on time and within budget.

Applied Business Investments (October 2004-July 2006) East Windsor, New Jersey

Business Process & IT Consultant

Provided leadership in project management through planning, developing, implementing and managing system and subsystem strategies for Fortune 1000 companies. Assignments have included:

Tranzact

Project Manager, (July 2005- 2006)

Tranzact uses Inbound, Outbound, Sweepstakes and web pages to sell goods and services on behalf of clients who need assistance marketing their products. Designed customized programs for Fortune 1000 companies that utilize Tranzact to market various products and services to existing and new customers. External Clients supported on behalf of Tranzact included Providian, Centex, Ameriquest and Clearlight.

Responsible for the overall management and execution of complex projects and day-to day project oriented work efforts in order to satisfy customer expectations for deliverables and supporting documentation.

Lead initiatives throughout the project lifecycle; including discovery and initial assessment, program and/or requirements definition, creative brief, program implementation and launch, and ongoing measurement and reporting. Designed process charts and flow charts to design client program using Visio.

Documented processes that would allow clients to download/upload FTP and XML file to and from third party vendor, credit reporting agencies and companies designed to create marketing leads. Redesign the relational database structure and document changes. Created SQL queries to ensure data accuracy.

Quest Diagnostics

Project Manager, (October 2004- July 2005)

Utilized my experience with various Six Sigma strategies for Project Management and other “best practices” successfully utilized at former Fortune 500 employers (e.g. American Express), and apply them in the Laboratory Project Management environment at Quest.

Support Quest laboratory and client management services by providing requirements analysis for IT infrastructure upgrades to MUMPs System, developing standards, managing client and vendor expectations and business relationships, promoting process improvement and providing general project management related consultation to various Quest business units.

Complete IT projects by evaluating project feasibility, examining project alignment with organizational strategies and goals. Provide valuable input to business units by completing cost-benefit, technological, and system integration studies. Determine project objectives, technological requirements, informational specifications, funding and schedules.

American Express Travel Related Services Company, Inc. (August 1998-July 2004) New York, New York and Houston, Texas

Global Corporate Services, Global Information Systems

Manager, Integration Consulting

Managed the requirements gathering, development, and implementation for corporate purchasing, Procurement and expense data programs. Utilized experience as Programmer and vast knowledge of various Operating Systems, Software, AP Financial Systems and E-Commerce platforms to customized products for clients. Provided training at all levels on using American Express Corporate Card purchasing, Procurement and expense integration tools. Implemented software and web-based applications and trained for more than 160 Fortune 1000 companies in the United States and Canada. Trained Internal Managing Consultants on Requirements Gathering and Implementation Process for Amex applications.

Project lead for more than 200 full life cycle projects at Amex. Projects involved creating, developing and implementing customized web based and software based applications for corporate clients designed to interface with various financial and B2B systems, including: SAP, Ariba, PeopleSoft, Lawson, JD Edwards, and Oracle Financial applications as well as various “home grown” Unix based applications. Performed all Q&A and testing of applications for clients prior to installation. Developed customized curricula and strategy for each individual corporate client to train them on the functionality of their customized software or web-based reconciliation tools.

Created Training Methodology and materials and trained Corporate Clients who utilized various financial systems, including Forbes, Staples, Titelist, Pearson, Hershey, Massachusetts Turnpike Authority, Duracell, BASF, Fortune, and L’Oreal/Cosmair. Training covered the entire process, from utilizing an application to create an order, creating various reports utilizing their financial systems and AccountingLink, to reconciling transactions through AccountingLink.

Provided support for and maintain client applications long-term; troubleshoot, answer and resolve all business and technical issues regarding Amex software and web based applications; worked with development and sales teams to design requirements for, and install all enhancements for clients’ customized applications.

As a liaison between the US and Canadian divisions of Corporate Services which support Corporate purchasing /expense data integration tools for Fortune 500 companies, insured the integrity and consistency of product implementation process and customer service provided to companies using the purchasing/expense data integration tools in North America.

EDUCATION, TRAINING & DEVELOPMENT:

New Age Training, Inc. (New York, New York)

-Candidate for Certification in Project Management

Montclair State University (Montclair, New Jersey)

- Non-matriculating Business Administration (Economics)

Essex County College (Newark, New Jersey)

- Course study in Computer Science

Specialized Training

Introduction to Six Sigma Methodologies

Leadership and Motivational Skills Workshop

Negotiation Skills Workshop

Training –Quest Diagnostics 2004-Project Management

Training -Tranzact 2005- Visio, SQL, Business Marketing

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