Human Resources / Payroll Spealist
Resume:
DEBORAH A. BLACK
MANCHESTER, NH 03103
Phone: 603-***-****
*******@*******.***
Objective
Human Resources Specialist who promotes a team-oriented and open-door environment that is conductive to a successful staff. Offering seven years of experience and knowledge in recruitment, training, orientation and incentive program creation. I am an expert communicator and negotiator with strong conflict resolution skills. Extensive background in recruitment and retention and records management. Comfortable with taking the lead in employment protocol compliance and in anticipating staffing needs.
Ability Summary
Analyze operational or management reports or records
Use interviewing techniques
Develop management control systems
Explain rules, policies or regulations
Use conflict resolution techniques
Schedule employee work hours
Recruitment
Payroll
FMLA, ADA, EOV
Maintained personnel files
Employment History
HR Coordinator
12/2016 - 06/2017
TriWire Engineering Solutions
890 East Street, Tewksbury, MA
Onboarding new hire
Orientations of new hires
Background and Drug screen process for new hires and if requested by management
Direct link to Vendor to request badges for new hires or recertification on an annual bases for current employees
FMLA, EOV, Unemployment claims
Development of new procedures and policies
Enrollment with benefit groups
Development of training material
Maintaining employment and health files for current and past employees
Maintain I-9 forms
Direct link to company contractors for a set locations
Responding to employee requests, questions or concerns
Payroll Analyst
08/2016 - 11/2016
City of Nashua
229 Main Street, Nashua, NH
Accurately processed data for weekly and bi-weekly payrolls
Enforced the City and School District's payroll policies
Responded to employee inquiries regarding payroll and timekeeping
Processed and tracked garnishments and deductions
Researched and resolved issues as requested by Payroll Manager
Printed employee payroll checks on a weekly basis
Processed EOV and unemployment requests
Human Resources Benefits Administrator
11/2015 - 03/2016
North Middlesex Regional School District
45 Main Street, Pepperell, MA
Explained human resources policies and procedures to all employees.
Answered employee questions during the entrance and exit interview processes.
Addressed inquiries from employees and management regarding new-hire activity and ongoing employee relation issues.
Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Conducted new employee orientation to foster positive attitude toward organizational objectives.
Worked on 457(b) administration, FMLA and workers' compensation claims and benefits.
Managed communication regarding employee orientation and open enrollment for benefits.
Wrote professional business correspondence.
Designed electronic file systems and maintained electronic and paper files Benefit administration Retirement process.
Created job descriptions to attract a targeted talent pool within the market wage range.
Managed over 1000 personnel files according to policy and federal and state law and regulations.
Designed new employee packages and sent them via mail and e-mail.
Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
Audited job postings for old, pending, on-hold and draft positions.
Conducted benefits administration for 1000 benefit-eligible employees.
Answered employee questions regarding retirement and benefit enrollment and resolved any issues.
Served as a link between vendors and employees in regards to enrollment and retirement benefits.
Researched licenses for all qualifying teachers through the MA-DESE.
Issued and tracked all CORI, Fingerprinting and background check process for all employees, including subcontractors in the school district.
Human Resources and Operations Manager
05/2013 - 08/2015
OCEAN STATE JOB LOT
30 MANCHESTER RD, DERRY, NH
Conducted benefits administration for benefit-eligible employees.
Addressed inquiries from employees and management regarding new-hire activity and ongoing employee relation issues.
Facilitated monthly meetings to develop strategies that would positively influence workplace relationships.
Recruited and interviewed 5 applicants per month.
Answered employee questions regarding HR and Payroll and resolved any issues. Conducted new employee orientation to foster positive attitude toward organizational objectives.
Directed personnel, training activities.
Identified staff vacancies and recruited, interviewed and selected applicants. Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
Managed payroll and time and attendance systems.
Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.
Responded to employee inquiries regarding payroll and timekeeping.
Onboarded new employees in the time reporting and payroll systems.
Compiled financial, accounting and auditing reports and tables for cash receipts, expenditures, accounts payable, receivables and profits and losses.
Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.
Verified that information in the computer system was up-to-date and accurate. Processed confidential tax form information.
Developed and created a more effective filing system to accelerate paperwork processing.
Assisted with payroll preparation and entered data into cumulative payroll document.
Operations and Human Resource Manager
05/2008 - 05/2013
Marshall's
Derry, NH
Conducted benefits administration for benefit-eligible employees.
Addressed inquiries from employees and management regarding new-hire activity and ongoing employee relation issues.
Facilitated monthly meetings to develop strategies that would positively influence workplace relationships.
Recruited and interviewed 5 applicants per month.
Answered employee questions regarding HR and Payroll and resolved any issues.
Conducted new employee orientation to foster positive attitude toward organizational objectives.
Directed personnel, training activities.
Identified staff vacancies and recruited, interviewed and selected applicants.
Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
Managed payroll and time and attendance systems.
Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.
Responded to employee inquiries regarding payroll and timekeeping.
Onboarded new employees in the time reporting and payroll systems.
Compiled financial, accounting and auditing reports and tables for cash receipts, expenditures, accounts payable, receivables and profits and losses.
Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.
Verified that information in the computer system was up-to-date and accurate.
Processed confidential tax form information.
Developed and created a more effective filing system to accelerate paperwork processing.
Assisted with payroll preparation and entered data into cumulative payroll document.
Addressed negative customer feedback immediately.
Provided a high level of product and leadership support to representatives and clients.
Routinely prepared and evaluated CRM reports to identify problems and areas for improvement.
Effectively communicated with team members to maintain clearly defined expectations.
Effectively managed departmental expenses to stay within allocated budget.
Resolved customer questions, issues and complaints.
Developed rapport with the customer base by handling difficult issues with professionalism.
Receiving Inventory Control Manager
10/1994 - 03/2008
BJ's Wholesale Club
Salem, NH
Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
Shared product knowledge with customers while making personal recommendations.
Maintained friendly and professional customer interactions.
Processed an average of 50 invoices per day for a large-scale organization.
Conducted month-end balance sheet reviews and reconciled any variances.
Researched and resolved billing and invoice problems.
Managed accounting operations, accounting close, account reporting and reconciliations.
Planned and executed operational audits of various business areas using risk-based audit methodology.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Verified and logged in deadlines for responding to daily inquiries.
Prevented store losses using awareness, attention to detail and integrity.
Organized weekly sales reports for the sales department to track product success.
Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.
Directed personnel, training and labor relations activities.
Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Explained human resources policies and procedures to all employees.
Helped training and development staff with all aspects of training coordination.
Resolved personnel issues regarding human resources matters needing clarification, submissions and
corrections.
Education and Training
Completion Date
Issuing Institution
Location
Qualification
Course of Study
05/1994
Franklin Pierce College
Salem, NH
Bachelor's Degree
Computer Science
05/1991
Mount Ida College
Newton, MA
Associate's Degree
Liberal Arts
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