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Customer Service Health

Location:
Waukesha, WI
Posted:
September 15, 2017

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Resume:

SUE TOLSTAD, R.PH.

*** ******** **. ********, **

520-***-****/ac2bit@r.postjobfree.com

LICENCED PHARMACIST

Detail-oriented, team-focused Licensed Pharmacist with a history of experience in retail environments. Proven track record of directing and collaborating with team members to ensure safe distribution of medication to the public. Effective communicator with demonstrated ability in serving as a highly effective liaison between patients and healthcare teams, leading to improvements in therapeutic outcomes.

KEY STRENGTHS

Regulatory Compliance, Pharmacy Operations, MedicationReviews, Pharmacology, PatientEducation, Compounding, Dispensing, Pharmacy Management, Recordkeeping, Drug Therapies, Immunization, Customer Service, Aseptic Techniques, Drug Interactions, Speed and Accuracy, demonstrated ability to handle extremely heavy pharmacies.

LICENSURE

State of Wisconsin, Pharmacist, 11844-40

PSW Immunization Delivery for Pharmacist 3/7/17

PHARMACY EXPERIENCE

Spent two-year period at Walgreens doing only clinical drug interactions.

Maintained an outstanding record of accuracy, with no errors documented in evaluations.

Reviewed and approved prescriptions for data and drug interactions.

Controlled, dispensed and distributed medication to customers, ensuring correct and safe dosages are administered and that ethical/legal guidelines are accurately followed.

Provided advice and information to the public in areas including general health and wellness and questions regarding specific drug use, dosage and interactions.

Instructed patients in the proper use of medicine and medical appliances.

Monitored patient information including allergy history, drug history and physician information, ensuring accurate recordkeeping in computer system.

Verified documented information on health plan maximums and coverage limits and changes.

Oversaw and verified pharmacy technician activities including filling and compounding.

Completed health checks including blood pressure monitoring.

Administered appropriate immunizations to patients.

Ordered specialty medications and vaccinations as needed, including Schedule 2 inventory.

Maintained regular communications with MDs, consulting with them on specific patient questions/issues.

WORK HISTORY

Pharmacist-Prescriptions Processor, APAC, Tucson, AZ, 2012

Large scale layoff due to company finances

Retail Pharmacist, Walgreens, Green Valley, AZ, 2006-2012

Resigned to take full time position at APAC

Retail Pharmacist, Kohl s Pharmacy, Waukesha, WI, 2003-2004

Kohl's Pharmacies closed

Retail Pharmacist, Wal-Mart, Milwaukee, WI, 2003-2005

Moved to Arizona

Retail Pharmacist, Aurora Health Systems, Milwaukee, WI, 1997-2005

Moved to Arizona

Pharmacist in Charge, Family Health Systems 1996 and 1997

Changed location-closer to home

EDUCATION

Bachelor of Science, Pharmacy, University of Wisconsin School of Pharmacy, Madison, WI

REFERENCES

John Pilgrim

ac2bit@r.postjobfree.com

APAC

520-***-****

Freddie Ang PharmD.

ac2bit@r.postjobfree.com

Walgreens

224-***-****

Eric Scherf

ac2bit@r.postjobfree.com

DM, Walgreens

Celia Mingus R.Ph.

ac2bit@r.postjobfree.com

Walgreens

502-***-****



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