MBA with 7 YEARS EXPERIENCE

SABEER MOHAMED.S

AREAS OF EXPERTISE :

Direct Marketing, Marketing Plans, Client Development,

Marketing Reasearch, Monitoring Compertitors, Identifying Opportunities,

Customer Service & Administration.

PERSONAL DEATILS:

3/431, North street,

Alagankulam,

Ramad - 623512.

DOB : 03.02.1987

Gender : Male.

Nationality : Indian.

Marital Status: Married.

Father’s Name:Mr.S.Syed Abuthahir

E – **************@*****.***

M – 0091 999-***-****

LINGUISTIC ABILITIES :

English, Hindi, Tamil & Malayalam.

Personal Summary

My Objective is to be an efficient and successful Official work, providing High quality and cost effective solutions in time to the fullest satisfaction of my organization. I am expecting a challenging position, to shoulder the responsibilities of the organization and to grow with it in the years to come.

CAREER HISTORY:

*Logistic Coordinator – SPEEDWAY CARGO WLL (QATAR)

Feb 2016 – Present

DUTIES :

Develop professional relationship with internal and external customer to ensure effective cargo service.

Ensure reliable customer service delivery and on time performance by providing leadership, operational direction and resources required.

Handle critical issues through liaison with airport authorities, delivery teams and internal departments to effectively deal with situations.

Inspect goods to be delivered to ensure that they are in the right quantity and quality. Supervise the loading of such goods into vehicles for delivery.

Maintain the complete database (Delivery report, complaints & customer records) in EXCEL sheet and Sending detailed report of the completed work to the manager on weekly basis.

Arrange and verify all the documents without anything repeated before sending to the airport.

Any complaints received from customers regarding losses or damages to the parcels must be verified with airways and delivery team and then taken the necessary action.

Check and remove the banned items if anything inside the parcels and return to the customer.

Do online EICI filing to clear the shipments in airport.

*Customer Service & Administration – NANAYAM FOREIGN EXCHANGE PVT LTD(Singapore)

Nov 2013 – Sep 2015

DUTIES:

Analyse about the market situation and order the currencies.

Fix the exact selling rate to the customers and oftenly verify the rate in the internet.

Send detail report to AML every once in a month.

Prepare and maintain day to day transaction activities.

Assisting the team with day to day shedules.

*Customer Service & Marketing Executive – THE PROFESSIONAL COURIERS PVT LTD(India)

Jan 2010 – July 2013

DUTIES :

Perform responsibilities of meeting and greeting visitors

Support official and business executives in planning business

Objectives

Schedule appointments and meetings for clients and general

customers to upper level staffs and manager

Maintain the records files of all office

Creating a new customer and following the existing customer

Assisting the team with day to day administration duties

To clarify their doubts, organize and co-ordinate them

Tracking and tracing of consignments over mails and phone

Calls

Coordinating with corporate clients and destination branches

Over mails and calls

KEY SKILLS AND COMPETENCIES:

Strong planning, organizational and team leadership

Superior problem solving and customer service

Willing to work target based environment

Research new markets and create SWOT

Bring in fresh perspectives and new ideas

Sound knowledge of marketing principles

COMPUTER SKILLS:

Microsoft Excel, Office, Word & Power Point.

ACADEMIC QUALIFICATIONS:

M.B.A [Marketing and Finance] –

VEL’S University, Chennai - India.

B.COM [Commerce]

Jamal Mohamed College-Tamil Nadu-India.

Declaration

I hereby declare that the information furnished above is true to the best of my knowledge and belief. I assure that, if I am placed, I will serve the firm with utmost genuineness and dedication.

Yours sincerely,

Sabeer Mohamed.S

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