Maria J. Gomez

***** *** ***** *****, ******, TX 78726

512-***-****

ac2b2f@r.postjobfree.com

http://www.linkedin.com/in/mariajg1406

Personal Objective:

Seeking a position where my management background, strong leadership, interpersonal and bilingual skills can be utilized to best advantage, such as in the following description.

Scrum Master/Project Manager

Certified Scrum Master

Business process analysis

Team leadership

Certified Scrum Product Owner

Gathering of requirements

Feasibility studies

Risk and problem management

Business development support

Change management

15+ years of experience as an IT consultant across a vast number of information technology areas in leading global corporations, including as a project manager and product manager.

Goal-oriented scrum/project manager. Areas of expertise include:

EDUCATION

Polytechnic University of Valencia, Spain September 1998

Bachelor’s of Science degree in Computer Science (Management)

PROFESSIONAL EXPERIENCE

Transitional period to the U.S. from Spain April 2016 to present

Obtained Scrum Alliance’s certifications as a Scrum Master, and as a Scrum Product Owner, and have taken some time off to help in our family transition to a new country/environment and public school.

CGI, Madrid, Spain February 2000 to March 2016

A Leading Global IT consulting firm

Product Manager November 2014 - March 2016

Managed the successful launch of a new product for Vodafone Global Enterprise (VGE), a leading global Telco operator, worth 260k €.

Coordinated the full life cycle of the product, acting as the primary point of contact for Technical and Business Teams in 3 VGE Offices (London, Egypt, and Madrid).

Supervised Product Definition, Defined Product Configuration, Pursued approval by the respective business units and Controlled technical implementation across the main IT systems, including CRM, Billing, Printing and Collections.

Identified and defined required business processes to best organize product operations, including ordering, provisions, customer support, aftersales, as well as intercompany price agreements.

Built document requirements and specs for Vodafone’s Spanish users, developers and stakeholders.

Managed prioritization & trade-offs: created a list of change requests sorted by priority and negotiated such key points with the release management team to determine the best dates to rollout the product.

Project Manager August 2007 - October 2014

Coordinated projects in the IT Solutions Department for Orange (a leading global Telco operator), to make sure that all of the objectives in relation to time, scope and cost were met, and done so in accordance with CMMI Level 3.

Identified requirements and defined specifications for commercial offer updates, such as for new pricing plans, new technical interfaces, or system upgrades.

Tracked and communicated progress/issues for projects, and presented updates/solutions to stakeholders.

Followed a formal approach to Risk Management, including Risk Identification, Assessment, Response Definition and Monitoring.

Developed feasibility studies for new products, and prepared effort estimations.

Directly managed complex and/or strategic projects that involved 4+ IT systems and 20+ interfaces.

Team Leader January 2005 – July 2007, October 2008 – October 2014

Promoted to team leader, based on demonstrated competence and willingness to learn and lead just 1 year after first joining the team. Managed teams of up to 5 members in this capacity.

Wrote up project follow-up reports comprising project status, risks, issues and resource planning.

Assigned and supervised tasks for the various members of the team.

Attended and often co-led project meetings with the client (Vodafone and Orange).

Managed risks and problems that came up associated with this position.

Facilitated new hire training, as well as mentored and guided employees.

Collaborated with managers in regard to business development activities.

Software development February 2000 – December 2004

Carried out functional analysis and problem trouble-shooting, developed and maintained middleware services of the Tuxedo servers for the Vodafone billing middleware team.

Developed middleware Euro adaptation and Upgraded the CRM system (Amdocs Clarify).

Programmed and tested new changes & provided production support for the Vodafone CRM system.

DIGITEX, Madrid, Spain October 1999 – February 2000

IT consulting firm

Software development

Developed web pages, executed unit and system tests and wrote technical documentation for Bankinter (a leading Spanish Bank).

JOANNEUM RESEARCH, Graz, Austria September 1998 - September1999

IT consulting firm

Software development (Internship)

Designed and developed web pages for European Union web projects.

TRAINING AND CERTIFICATIONS

2017 – CSM - Certified Scrum Master, Austin (TX)

2017 – CSPO - Certified Scrum Product Owner, Austin (TX)

2006 – Team Leadership Program, Madrid

2000 – Clarify CRM (Amdocs), Certified Consultant,Madrid

HONORS AND AWARDS

Leonardo Da Vinci Internship/Scholarship - September 1998

Granted a Leonardo Da Vinci Scholarship by the European Union.

The aforementioned included financial support to work in such a position in an EU-member state.

LANGUAGES SKILLS

English – Professional working proficiency

Spanish – Native language proficiency

German – Elementary proficiency

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