Sorina Ioana Veres
Mobile: 306-***-**** ; E-mail: ***********@*****.***
Citizenship : Romanian, permanent resident of Canada
Personal Statement
Very communicative person, with a good ability of team work.
Over four years in an assistant manager position.
Over 2 years in a shift manager position.
An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities
Employment
•2003- Sales Agent – SC MIRIFIC GIL SRL ARAD, Romania
•2004-2007- Administrative assistant – SC DALIMPEX SRL ARAD,Romania
•2007-2008 – Administrative assistant – ROMSTADT LTD, London
•2008-february 2010 – Administrative assistant – SC EUROSTRUCTUR SRLTimisoara, Romania
My duties and responsibilities as an Administrative assistant were:
Helping the general manager with day to day activities;
Filling the employees’ timesheets;
Scheduling the appointments;
Maintaining the relationship with clients and suppliers;
Following up calls and actions agreed with customers;
Maintaining the companies vehicle and plants documentation;
Weekly tool box talk with the employees for Health and Safety issues;
Preparation of reports, scheme programmes, scheme cost estimates and contract documents;
Ad-hoc responsibilities (attending internal and external meetings, building relations with key individuals);
•2010- 2011- Nanny- LONDON, GB
2011 -2014 - Shift manager - MARLIN APARTMENTS, London, GB
My duties and responsibilities as a Shift Manager were:
-Answering visitors' enquiries about a company and its products or services,
-Directing visitors to their destinations,
-Sorting and handing out mail,
-Answering incoming calls on multi-line telephones,
-Setting appointments, filing, records keeping, keyboarding/data entry and performing a variety of other office tasks,
such as faxing or emailing,
-Bookkeeping or cashiering duties,
- Making hotel reservations over the phone or in person,
- Dealing with guests requests,
-To keep the lobby area tidy,
- Some security checks and verifying employee identification, issuing
visitor passes, and observing and reporting any unusual or suspicious persons or activities.
2015 – June 2016 Administrative assistant – Centerfork Ranch, Rockglen, SK
Education:
2014 : Level 2 Apprentiship in Customer Service,
-Functional skills qualification in Mathematics
-Functional skills in English : speaking, listening, reading, writing, communication, all in the Business Skills Sector,
Redwood Education&Skills Consulting, London, GB
2011: Masters in “Modern Languages Applied in Business”, Arad, Romania
2008 : Law School –” Vasile Goldis” Western University, Arad, Romania
1996 : Avram Iancu High school, Brad, Romania
Skills: MS Office, Internet applications, knowledge of computer languages, Excel intermediate.
Driving licence : yes
References: Available upon request