Maria del Carmen Taylor

Contact 202-***-**** ac2azd@r.postjobfree.com

PROFESSIONAL EXPERIENCE

August 2016 to August 2017 Lutheran Immigration and Refugee Service 700 Light Street Baltimore, MD 21210

Travel Loans Counselor

Provide accurate information regarding the International Office of Migration loans and credit standards. Responsible for helping individuals and families who are internationally relocating with many social programs in their respective placement communities. Main role is to ensure the client avoids any legal issues that may occur in relation to their relocation by assisting them to obtain visas and other related immigration documentation. Oversee the relevant aspects of document completion and loan management. Maintain a strong working relationship with all clients and other colleagues.

August 2014 – June 2016 Prince George’s County Public Schools – 14201 School Lane Upper Marlboro, MD 20772

PEER MEDIATOR

Support schools by working closely with school system staff, parents/families and community groups. Responsible for the oversight of the School-based Peer Mediation Program. These responsibilities are inclusive of, but not limited to, providing instructions to students in the area of conflict resolution, anger management, anti-bullying, harassment, and peer mediation skills through classroom instruction, small/large group instruction and scheduled classroom visitations. Meet with and monitor students returning from suspension, transitioning from alternative programs and re-entering from juvenile services to ensure that students have knowledge of options to resolve conflicts and improve decision-making and problem-solving skills. Overall focus is to increase student achievement. Assist families with social service programs in the community. Serve as a liaison that educates teachers and staff on how o communicate and work effectively with parents as equal partners. Advise and train parents on how to address concerns with staff in school meetings, provide referral to community-based services for families.

August 2012 – June 2014 Anne Arundel County Public Schools – 2644 Riva Rd Annapolis, MD 21401

BILINGUAL FACILITATOR

Assist schools with creating a welcoming environment for language minority families and communicating with them in a meaningful way about academic programs, services, and their children’s progress. Explain state and local assessments including Maryland School Assessment Program, High School Assessment Program, and content area benchmark assessments. Interprets for school conferences, e.g. parent-teacher conferences, special educations meetings, reinstatement conferences. Identify families who need help, assess clients’ needs, situations, strengths, and support networks to determine their goals, develop plans to improve their clients’ well-being, help clients adjust to changes and challenges in their lives, such as illness, divorce, or unemployment. Research and refer clients to community resources, such as food stamps, child care, and health care, help clients work with government agencies to apply for and receive benefits, respond to crisis situations such as child abuse. Advocate for and help clients get resources that would improve their well-being. Follow up with clients to ensure that their situations have improved.

August 2011 – June 2013 Anne Arundel County Public Schools – 2644 Riva Rd Annapolis, MD 21401

BILINGUAL INTERPRETER

Assist schools with creating a welcoming environment for language minority families and communicating with them in a meaningful way about academic programs, services, and their children’s progress. Explain state and local assessments including Maryland School Assessment Program, High School Assessment Program, and content area benchmark assessments. Interprets for school conferences, e.g. parent-teacher conferences, special educations meetings, reinstatement conferences. Translates documents such as notes, fliers, and newsletters for language minority families. Stay current with the latest information and research on the involvement of language minority families in the education of their children; attends and actively participate in staff development activities. Register Kindergarten and Pre-K students assigned in assigned schools, facilitates transfer of students within county schools.

April 2007 – May 2010 Home Schools of America – Miramar, Florida 33025

HUMAN RESOURCES GENERALIST – Managed and directed all actions associated with 3rd party vendors. Included talent acquisition and retention, training and development, customer care, specialist programs, budgets, evaluating performance metrics and contract negotiations. Generated reports for Senior Management such as turnover, sick and vacation time used and encumbered. Actively recruit and monitor performance of newly acquired talent. Collaborated with third party vendors and People Soft programs to source qualified candidates then performed group assessments and interviews of all applicants to determine job fit and successful assimilation. Develop employee handbook and orientation program. Processed all unemployment claims and assisted hearings if required. Investigated complaints encompassed by Federal and State employment laws and regulations including EEOC charges and discrimination complaints. Coordinated and executed employee events in order to promote a positive organizational culture. Served on other ad-hoc teams/groups to foster growth for the organization and enhance business climate. Developed a weekly training program for all staff on a wide spectrum of topics. Purchased all operational, academic, and training materials for the entire organization. Processed bi-weekly payroll data to vendor for additional processing.

May 2005– Mar 2007 ASID 1855 Griffin Rd. Dania Beach, FL 33004

CHAPTER ADMINISTRATOR – Oversee the management of the active membership for the South Florida Chapter. Process new membership applications, leadership, day-to-day oversight of processing, evaluation and customer service of partners and members within the community. Coordinate technological development of website contents and advertisement opportunities. Maintain membership and partnership database elements such as storage, processing, and use. Develop and implement communication plans that streamline chapter communication. Purchased all operational, promotional, and training materials for both the architects and interior designers.

October 1997 – May 2005 ARCHDIOCESE OF MIAMI/ST. THOMAS UNIVERSITY

16401 NW 37 Avenue – Miami Gardens, FL 33054

PLANNING AND SCHEDULING COORDINATOR – Duties included: Planning all academic and social events for faculty, staff and students, including semi-annual graduation ceremonies, diocesan events, annual registration and banquets. Coordination of construction projects, including contract reviews, insurance reference checks, and price monitoring and purchase-order management. Participate in the creation of Requests for Proposal, Manage the departmental budget, including vendor oversight, and management of accounts-payable and contracted deliverables. Purchased operational and training materials for entire facilities maintenance department. Additionally, purchased materials for the grounds, mechanics, and housekeeping departments. Additional duties include: management of the departmental human resources information database (including payroll functions). Entered and modified data, wrote queries and developed reports for the HRIS, and supplied information to Department units as needed. Monitored and audited accuracy and integrity of transactions in HRIS System to ensure proper interface with benefits and payroll functions. Assisted both Director and Assistant Director with all employee relations matters including disciplinary actions and OSHA Safety Training.

June 1994 – October 1997 Federal Bureau of Investigations (DynCorp)

16320 NW 2 Avenue – North Miami Beach, FL 33169

INFORMATION ANALYST (Asset Forfeiture) – Duties included: tracking and tracing of financial records and related data. Provided detailed reports regarding analyzed transactions. Kept logs and serialized all of the financial information obtained. Used various database applications for processing and analyzing case information. Held a Level-5 ‘Top Secret’ clearance and handled sensitive and confidential cases.

August 1990 – May 1994 STATE OF FLORIDA DEPARTMENT OF HEALTH AND REHABILITATIVE SERVICES, DISTRICT TEN PERSONNEL OFFICE

201 West Broward Boulevard – Ft. Lauderdale, FL 33301

PERSONNEL AIDE (Recruitment and Benefits Administration): Duties included: Processing all District Ten employee transactions, including new hires, promotions, demotions, and reassignments. Was responsible for background screening which included, fingerprinting, checking personal references, and checking past employment references. Served as state employees benefits coordinator for new hires. Maintained and generate periodic employee status reports for all District Ten program administrators. Conduct “employee exit interviews.” Collected data for the agency’s bi-weekly Equal Employment Opportunity commission. Assisted the Recruitment Supervisor in the dissemination of recruitment policy and regulations to the numerous hiring authorities. Served as the annual “Open Enrollment” coordinator. Pre-interviewed potential employees.

October 1989 – June 1990 STATE OF FLORIDA DEPARTMENT OF HEALTH AND REHABILITATIVE SERVICES, DISTRICT TEN PERSONNEL OFFICE

201 West Broward Boulevard – Ft. Lauderdale, FL 33301

LABOR RELATIONS ADMINISTRATIVE ASSISTANT (Labor Relations): Duties included assist labor relations counsel in the development of employee relations programs e.g. awards, recognition, discounts, and special events in order to promote a positive organizational culture. Develop and direct proactive employee relations strategies in the efforts to maintain a positive on-going relation with union. Facilitate employee relations surveys, focus groups, dispute resolutions, labor/management cooperative strategies and programs. Assist, develop, and evaluate grievance/dispute resolutions and performance improvement policies and procedures. Assisted in investigating complaints encompassed by Federal and State employment laws and regulations including EEOC charges and discrimination complaints.

EDUCATION

May 2005 St. Thomas University – Miami Gardens, FL

Masters of Science Degree in Management.

December 1999 Barry University – Miami Shores, FL

Bachelors Degree in Human Services

LANGUAGE SKILS

(Interpreting, translating, written word, sight translation, and conversations)

English

Spanish

French

Italian

SKILLS AND AREAS OF SPECIALIZATION

Logistics Audit/Analysis of Information Reviews

Customer Services Report Writer Inspections

Planning & Organization investigative Research Computers

Microsoft Word Microsoft Excel Microsoft PowerPoint

Microsoft Access Microsoft Money FoxPro Database

Quicken FileMaker One World

Communication Skills Building Strategic Alliances Instruction

(Written/Verbal)

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