PeopleSoft HCM Business Analyst

Saraswathi Rajapantula

Email: ac2az0@r.postjobfree.com

Cell: 401-***-****

Professional Summary:

** *****’ experience as an HRIS Business Analyst and functional specialist on PeopleSoft HCM Implementation projects and another 5 years as a Human Resources Generalist.

Extensive experience in PeopleSoft HCM with analysis, design, development, customizations implementations, testing and support.

Proficient in analyzing and translating business requirements to functional requirements and architecture.

Handled multiple roles in Project Management, Sales/Presales, Solution and Human Resources.

Hands on with various HCM modules that include Core HR, Talent Acquisition Management and Payroll for NA.

Worked closely with Business users in capturing requirements and creating functional documents.

Utilized Functional expertise to lead fit-gap sessions with primary stakeholders to setup and configure the system.

Worked closely with Developers, IT and UAT Testers to make sure work is progressing as expected.

Documented all new changes in requirements and maintained up-to-date specifications for developers and testers.

Senior HR professional with generalist experience that includes partnering with senior management leaders, exposure in key HR functions like HR Process & System Implementation, Employee Relations, Performance Management, Policies & Procedure Development, Recruitment & Retention, Talent Management, Reward & Recognition, CSR, Training & Development, Organization Development, HRIS, Manpower Planning and Budgeting.

Skill sets – Proficiency on MS Office Suite.

A dynamic and result oriented professional with working experience in multiple geographies, having 3 full life-cycles implementations and opulent experience in Upgrade and Support Projects.

Have extensively involved in customization of HCM modules including Payroll for North America, Core HR, Workforce Admin, Base Benefits, Talent Acquisition Manager/Recruiting, Candidate Gateway and Self Service (MSS, ESS, eBenefits), Recruiting solutions etc.

In-depth knowledge of SDLC - Waterfall and Agile Software Development Methodologies.

Have Good Understanding of the Implementation life-cycle.

Requirements gathering Fit/gap analysis, Configuration, Development, Testing (UT, SIT & UAT), Deployment, Data Migration and Production support.

Analyzed Human Resources / Time & Labor/ Payroll / Benefits business processes work with business owners to achieve consensus for business process changes, and facilitate transition to best practices as supported by PeopleSoft HCM 8.9, 9.0, 9.1, 9.2.

Ability to conduct (CRP) Conference Room Pilot sessions, workshops with customers and lead in major discussions.

Customer oriented with excellent problem solving skills.

Possess strong interpersonal and leadership skills.

Rich experience in project pre-sales activities (Due Diligence Exercises, Proposal writing, Project Planning, Effort Estimation, Resourcing etc.) for different RFPs.

Experience in new features and functionalities of PeopleSoft 9.2

Technical Skills:

ERP

PeopleSoft HRMS versions 8.3, 8.8, 8.9, 9.0, 9.1, 9.2 HCM – Workforce Administration, Payroll for North America, Base Benefits, Employee Self Service, Manager Self Service, Recruiting, Time and Labor, Security

PeopleSoft Modules

Core HR, Time & Labor, Benefits, Payroll for North America, Recruiting and Candidate Gateway, ESS and MSS Modules.

Development Tools

Application Designer, Toad, SQL Analyzer, Query Manager, PeopleCode, Application Engine, Component Interface

Testing Tools

HP Quality Centre, Share Point

Other Tools

SQR

MS OFFICE

MS Excel, MS Projects, MS PowerPoint, MS Visio

Human Resources

Recruitment, Benefits, Training & Development, Payroll, Attendance Management, Policy Formulation, Manpower Budgeting and Cost Analysis

Education:

Bachelors Degree in Commerce (Honors) in Economics and Accounting - Kolkata University, India, 1998

Post Graduate Diploma in Sales & Marketing Management – Bharatiya Vidya Bhavan, India, 1998

Post Graduate Diploma in Computer Applications - Computech Info Solutions, India, 2001

Professional Experience

Collabera March 2016 – Till Date

Wells Fargo, Minneapolis, MN March 2016 – Till Date

HCM V9.2 – PeopleSoft Implementation

Role – Business Analyst & UAT Lead

Modules: Workforce Administration, Employee Self Service, Manager Self Service, Security, Delegation, Approval Workflow Engine, Kenexa BrassRing (Integration with PeopleSoft)

Roles & Responsibilities:

Facilitated Requirement Gathering sessions for Wells Fargo International Business in United States, Hong Kong, Singapore, India, Philippines, United Kingdom, Ireland and Canada.

Worked with users groups to provide training, resolve questions, assess user needs and recommend changes.

Contributed to design decisions, drafted detailed Scope, Business Requirement Documents, Functional Specification Documents and created Test plans and scripts.

Acted as a liaison between business area and technical area by planning, conducting, and directing the analysis of the complex, strategic, business problems to be solved with automated systems.

Provided technical expertise in identifying, evaluating, and developing systems and procedures that meet business requirements.

Applied knowledge of industry trends and technology to drive organizational business process change.

Worked as a Subject Matter Expert with user groups to provide training, resolve questions, assess user needs, and recommend changes.

Participated as the SIT and UAT Lead in executing System integration, and User acceptance testing while simultaneously working with business partners and testers positioned in four different countries.

Facilitated and Participated in defect tracking and defect resolution.

Created detailed Business Process and Procedures documentation.

IBM May 2010 – March 2016

The Metropolitan Transport Authority, NYC, NY March 2015 – March 2016

HCM V9.2 – PeopleSoft Upgrade

Role – Business Analyst & HCM Lead

Modules: Workforce Administration, Employee Self Service, Manager Self Service, Approval Workflow Engine, Recruitment, Candidate Gateway

Roles & Responsibilities:

Gathered Requirements and completed Fit-Gap analysis.

Provided comprehensive functional specifications.

Prepared Job Aids for the Recruitment Bolt-Ons.

Prepared detailed Test Scripts.

Was responsible for the functional testing in Unit Testing, System Integration Test and User Acceptance Test phases.

Proctored the testers during the System Integration Testing and User Acceptance Testing phases.

Coordinated with the client, technical team and the Testers.

Maintained the PeopleSoft data current, by updating and auditing all aspects of Workforce Administration such as ID creation, Position Management, Job Code table, Organizational instances etc.

Managed Set up of Department, Location, Cost Centre and Business Unit tables

Ensured that the Tree Manager is up-to-date by creating & maintaining departments-to-tree mappings accurately and re- organizing the tree as per organizational changes

Efficiently used the Query Manager to handle various data request from various regions across the Globe

Administered PeopleSoft Security, including ESS and MSS, by troubleshooting & maintaining Security Setup by creating Row level security, Roles and Permission Lists, and amending the security access based on approved requests

CVS/Caremark, RI June 2013 – March 2015

HRMS V9.1 - Enhancements and Support

Role – Business Analyst and Project Lead

Modules: Workforce Administration, Base Benefits and Payroll for North America

Roles & Responsibilities:

Responsible for delivering solution to the client.

Communicate with the Client about the macro and micro level requirements.

Provide the most dynamic, robust and cost effective solution to the Client based on the requirements.

Analyze the Fits and Gaps.

Provide the complete functional designs.

Prepare comprehensive Test Plans.

Responsible for the functional testing in Unit Testing, SIT and UAT phases.

Solve tickets and provide solution to the users within SLA.

Coordinate with the client, technical team and the Testers.

Effectively contribute in the Change Control Board Meetings.

Implementation of PeopleSoft HCM

Interaction with hiring managers to break down technical details.

Meetings with the SME’s to discuss their business needs and requirements

Responsible for detailed fit gap analysis and project planning.

Acted as a primary resource for all technical and functional HRMS activities and issues.

Worked with information technology professionals to provide insight and advice to senior managers, concerning the strategic direction and applicability of enterprise-based products.

Provided Training &conducted practice & additional business requirements sessions.

Provide orientation and training to end users for all modified and new systems.

Participating and conducting testing sessions with end-users.

Managed full development cycle for development requests as well as business process improvements.

Coordinating all the activities needed to make go-live and post implementation support.

Viterra, Montreal, Canada/USA January 2013 – November 2013

HRMS V9.1 - Enhancements and Support

Role – Business Analyst (Offshore)

Modules: Benefits, Payroll for North America

Roles & Responsibilities:

Completed PeopleSoft enhancement of Benefits – Leave Accruals for the Client.

Effectively communicated with the Client about the business requirements.

Completed the fit gap analysis for new functionality requested.

Provided effective solution to the Client based on their requirements.

Prepared the Estimations and functional specifications.

Configured the PeopleSoft system.

Coordinated with the Technical Team for the development of the requirement.

Was responsible for the functional testing in Unit Testing and SIT phases.

Tested the Bundle updates and Tax Updates.

Solved tickets and provided solution to the users within SLA

Acted as a PeopleSoft functional specialist to implement HCM 9.1.

Responsibilities included development and maintenance of project plan, working with SME’s, Design Architects, Technical team, Cross functional business team leaders, PMO and extended PMO to roll out implementation Plan and strategy, tasks, resource and change management associated with different phases of the project rollout.

Work with functional and technical areas to understand business requirements and customizations and their prioritization.

Participated in technical assessments and reviews to validate the technical approach and associated work products.

Provided guidance and direction to other professionals and acted in a consulting capacity.

Delaware North Companies (DNC), DE / India Apr 2012 – August 2013

HRMS V9.1 – HR Reimplementation and Support

Role – Sr. Functional Consultant and Team Lead (Offshore)

Modules: Payroll for North America

Delaware North is a global food service and hospitality company in the United States. The company operates in the lodging, sporting, airport, gaming and entertainment industries.

Delaware North was implementing their Human Resources system and I was responsible for the functional activities during the reimplementation and the Production Support phases.

Roles & Responsibilities:

Analyzed the Fits and Gaps.

Analyzed the items to be kept as-is and enhancements to be made.

Prepared Estimations.

Analyzed the Configuration Tables and Transaction Tables.

Prepared Functional Specifications.

Interacted with client Business Process Users in understanding the requirement and getting clarifications.

Configured the PeopleSoft Payroll system.

Compared payroll runs between 8.8 and 9.1 instances.

Was responsible for the functional testing in Unit Testing and SIT phases.

Tested the functionality and Process flow for any new developments, fixes, Upgrades, Bundle Updates or Enhancements that took place.

Regularly tested the functionality and process flow for Tax Updates.

Imparted PeopleSoft Training to the technical team and brought the junior Functional resources to speed.

Handled functional tickets created by Business Process Users.

Analyzed the Root Cause for issues.

Solved tickets and provided solution to the users within SLA

Avon, South Africa/ South Korea / India Sept 2010 – Mar 2012

HRMS V8.9 – HR Implementation and Support

Role – Sr. Functional Consultant (Offshore)

Modules: Workforce Administration, Base Benefits

Avon, is an American international manufacturer and direct selling company in beauty, household, and personal care categories.

As a Sr. Functional Consultant, I was responsible for Analysis, design, testing, implementation and enhancement of Customized HRMS solution and giving end-end support for the product life cycle.

Roles & Responsibilities:

Was responsible for delivering solution.

Completed end-end PeopleSoft implementation projects.

Effectively communicated with the Client about the macro and micro level requirements.

Provided effective solution based on the requirements.

Was instrumental in providing the functional and technical designs.

Was responsible for the functional testing in Unit Testing and SIT phases.

Groomed junior members of the project and assisted them to get into the next level.

Solved tickets and provided solution to the users within SLA.

Translated customer requirements into formal requirements, established specific solutions, and led the efforts including configuration and testing that culminated in client acceptance of the results.

Established Quality Procedure for the team and continuously monitored and audited so as to ensure that the team met quality goals.

United Airlines Limited, Dallas, TX May 2010 – Aug 2010

HRMS V9.0– Payroll Implementation

Role – Sr. Functional Consultant (Offshore)

Modules: Payroll for North America

Roles & Responsibilities:

Created Functional Specifications for requirements gathered from United Airlines as well as for the Inbound and Outbound Interfaces.

Created Functional Understanding documents for the specifications supplied by the client.

Estimated the number of hours for making Technical Specs, Build and UAT based on the Functional Specs and Understanding.

Created comprehensive Test Scripts for Vanilla PeopleSoft Testing and for Conversion Testing.

Tested the entire payroll processes after the Tax Updates have been applied.

Configured the system wherever required

AT&T, Dallas, TX Feb 2009 – May 2010

AT&T Inc. is an American multinational telecommunications corporation, headquartered at Whitacre Tower in downtown Dallas, Texas.

My responsibilities as a Sr. Functional consultant and Team Lead (Offshore) were that of handling Functional Production Support for over 53 clients like “The Washington Post Co.”, “Barclays Global”, “ING”, “L’Oreal”, “Paul Hastings”, “Crane”, “SPX”, “La Quinta”, "XL Global" etc.

Modules: Workforce Administration, Recruiting, Base Benefits, Payroll for North America, Security

Roles & Responsibilities:

Handled HCM functional issues logged by Business Process Users (clients) through PeopleSoft CRM.

Configured the system for any new setups that were required.

Handled the security issues like creating new roles and providing security access to the users.

Coordinated with clients in understanding the issues.

Gathered additional requirements in case of any enhancements.

Analyzed the Root Cause for functional and technical issues.

Coordinated with Technical team and Database Administrators wherever required.

Formed a bridge between the client and Technical Team/Database Administrators.

Created Test Scripts for Application, Tools and Tax Upgrades.

Prepared System Integration Test Plans.

Tested the functionality and Process flow for any Upgrades, Bundle Updates or Enhancements.

Regularly tested the functionality and process flow for Tax Updates applied in Payroll for North American clients.

Handled Severity issues as a front runner in coordination with the technical teams.

Handled weekly/biweekly status meetings with the clients.

Astute Business Solutions, India Apr 2007 – Feb 2009

Astute Business Solutions is an Oracle Partner specialized in Oracle Cloud, PeopleSoft, Test Automation and Business Strategy Consulting.

Gulf University for Science & Technology – GUST, Kuwait Jun 2008 – Feb 2009

HRMS V9.0 Implementation and Support

Role – Functional Consultant & Project Lead

Modules: Workforce Administration, Recruiting

Roles & Responsibilities:

Studying and analyzing GUST Business Processes.

Gathering specific requirements with respect to the client Business Processes.

Identifying and documenting client business needs, objectives, operational procedures and different types of input/output, usage, formatting and security requirements.

Preparing the Business Process Analysis Guide.

Doing the Fit-Gap Analysis between the client’s business rules, legacy system and PeopleSoft system.

Advising the business-users/core-users on Best HR Practices in Universities.

Preparing specific Process flow documents.

Preparing Functional Specification and Customization documents.

Preparing Report Specification Documents.

Setting up the configuration for HRMS system.

Adding Permission Lists and Roles.

Creating User Profiles and giving security access.

Conferring and coordinating with Technical Team.

Preparing Unit Test Scripts, System Integration Test Scripts and User Acceptance Test Scripts.

Testing different scenarios and parameters for Unit Test, SIT and UAT.

Preparing and documenting Training Manuals.

Imparting Training to the core-users and end-users.

Preparing detailed Project Plans with specified Timelines.

Preparing Support Contract documents and Service Level Agreements.

Detailing process flow and determining the workflow between the team members and between the onsite-offshore models.

Stanford University, India Feb 2008 – May 2008

Brio Reports, Conversion and Migration from V8 to V9

Role – Functional Consultant & Project Lead (Offshore)

Roles & Responsibilities:

Compared and converted Brio reports from V8 to V9.

Retrofitted reports in V9.

Created views for records and views that were present in V8 but not in V9.

Changed queries and definitions on the report side.

Tested and documented processes and results for UAT.

Project Management and Sales/Presales Activities Sept 2007 – Jan 2008

Roles & Responsibilities:

Managed projects and resources.

Allocated resources for projects concerned.

Coordinated the WBS elements creation and management.

Responding to RFP/RFIs.

Prepared Product (PeopleSoft HCM) Demo.

Prepared Capability documents and PowerPoint presentations.

Prepared Case Studies.

Prepared Collaterals.

Done PeopleSoft resource augmentation to companies as per the requirements received and assisted in Bid Models.

Prepared Agreements, Statements of Work, Purchase Orders etc.

Broadcom Corporation, Irvine, CA Apr 2007 – Aug 2007

HRMS 8.8 to 9.0 Upgrade & Support

Role – Functional Consultant (Offshore)

Broadcom Corporation is a global leader in wired and wireless broadband communications semiconductors.

Roles & Responsibilities:

Interacted with the end users and onsite coordinators to understand the client business process.

Studied the respective business processes being followed.

Coordinated with the onsite coordinator with regards to the fit-gap analysis.

Prepared functional specifications.

Developed User Training Delta documentation.

Prepared test scripts for online testing by end users.

Set up test data for specific user id’s and for different test plans.

Tested data and process flow using the test scripts.

Intelligroup Asia Pvt. Ltd. May 2004 – Apr 2007

Intelligroup is a global provider of outsourcing services including application management and support services, infrastructure management services, innovative consulting, technology and implementation services.

Hilton Hotels, USA Aug 2006 – Jan 2007

HRMS 8.8 to 8.9 Upgrade

Role – Functional Consultant (Offshore)

Roles & Responsibilities:

Studied and analyzed the requirements sent by the onsite coordinator.

Done the fit gap analysis to determine whether customizations were required.

Prepared functional specification documents for the requirements.

Prepared the Unit Test Scripts.

Tested data flow and process flow using test scripts.

Tested the retrofitted SQRs and PeopleCode customizations in the upgraded version.

State of Florida, Bearing Point USA Dec 2005 – July 2006

PeopleSoft Financials 8.8 implementation

Role: Systems Analyst (Offshore)

Roles & Responsibilities:

Prepared detailed Design documents.

Developed new fields, records, pages, components and menus to incorporate the functionality to the custom needs.

Developed new Application Engines and SQRs.

Attached the developed Application Engines and SQR's to process scheduler.

Coding standards and code indentation was done wherever found necessary throughout the development.

Developed UTP (Unit Test Plan) for each requirement to meet the testing team requirements.

British Telecom (BT), London, UK May 2005 - Oct 2005

PeopleSoft HCM 8.8 Implementation

Role: Systems Analyst (Offshore)

Roles & Responsibilities:

Developed PS Queries, Custom views and objects.

Developed SQR reports and Application Engines.

Unit tested and documented reports.

Hilton Hotels, India October 2004 – March 2005

HRMS and Financials Upgrade

Role: Team Member (Offshore)

Roles & Responsibilities:

Developed and customized PeopleSoft delivered components (PeopleSoft Objects, SQR) to meet customer’s requirement.

Worked on enhancements to the custom developed objects as per the latest requirements.

Authored technical documents on business requirements.

Retrofitted SQRs in the new version.

Ran portal related processes to ensure proper security synchronization, after moving the customizations to test environment.

PeopleSoft HRMS Tools Upgrade from version 8.16 to 8.43, Application upgrade version 8SP1 to 8.8 and Financials Upgrade from their current version 7.5SP1 to version 8.42

Tested the Customizations on Testing Environment.

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