Human Resource Manager

Jennia Moore

Email: *.*********@*****.***

Cell: 417-***-****

Profile: Enthusiastic, results oriented HR professional with education and experience in benefits, compensation, employment law, employee relations, on-boarding, payroll, performance management, policy & procedures, recruitment, safety and supervision & training. An individual with a proven record of success in any work environment, a persuasive communicator with well-developed presentation and negotiation skills, as well as, an ability to develop and coordinate team harmony, possess great attention to detail, a creative problem solver, motivated and proficient in Word, Excel, QuickBooks, Mac and other programs.

Skills:

Management: Solid background in planning and executing growth. A hands-on manager with organizational and motivational skills to negotiate simple and complex workings of a hectic environment, extensive experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.

Problem solving: Experienced in resolving in-depth queries in a methodical manner, independently and with internal and external business partners, to find appropriate resolutions, efficiencies and high level of quality.

Marketing: Broad knowledge of research, telemarketing, promotional planning, pricing, merchandising, and advertising.

Communication: Ability to develop productive relationships with colleagues, clients, and staff at all levels.

Education:

University of Phoenix, Springfield, MO - B.S. in HR Management 2012-2016

Graduated 2016

University of Phoenix, Springfield, MO-Obtaining Masters in HR Management 2017-Current

Employment Experience:

MTS Contracting, Inc. Springfield, MO 08/2015-Current

Office Manager/Human Resource Assistant

Enter payroll into database for 50 employees, process garnishments, print checks, etc.

Handle contracts, bids, bonds, and certificate of insurance

Recruit candidates, process new hire paperwork and ensure information is entered into database, conduct background checks, conduct reference checks, set up personnel files, mail WOTC form to the state, etc.

Conduct orientations for all new hires, assist employee’s with benefits and address any issues

Handle company checkbook, petty cash, and all purchases of products

Elliott Lodging, Springfield, MO 01/2015 – 07/2015

Human Resource Assistant (Temporary Position)

Enter payroll into PeopleSoft database for over 400 employees, manually calculate payroll taxes, process garnishments, print checks, etc.

Manually calculate monthly and quarterly taxes and enter payment on state website

Recruit candidates, process new hire paperwork and ensure information is entered into database, conduct background checks, conduct reference checks, set up personnel files, mail WOTC form to the state, etc.

Conduct orientations for all new hires, assist employee’s with benefits and address any issues

Express Employment Professionals, Springfield, MO 03/2014 – 01/2015

Staffing Consultant

Recruited and hired candidates for open positions with clients

Established a good rapport with clients and established an open-door policy with contractors to ensure any issues were addressed pro-actively

Inputting hours for payroll, printed checks and ensured payroll reports balanced against timecards

Completed all new hire paperwork including I-9’s and tax documents

Ensured all HR polices were communicated to contractors

Ensured clients were adhering to employment laws

Made sales calls and set appointments for Sales Representative

Spoke to clients regarding services offered and negotiated fees

Issued protective safety equipment to contractors and ensured items were returned upon termination of employment

United Healthcare Springfield, MO 01/2012 – 04/2014

Claim Specialist

Received submitted claims, reviewed services received and approved or denied based on coverage defined in policy

Conducted investigations on claims to ensure services rendered followed the steps outlined in the SOP

Rated as one of the top three for quality and production for 6 months

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