Melissa Powell Tulsa 918-***-**** ac2av9@r.postjobfree.com

Dynamic, self-motivated results-focused professional with diverse credentials which combine a background in accounting and marketing as well as an expertise in business, an ability to achieve targeted goals and a strong emphasis in customer service.

BUSINESS EXPERIENCE

Pharmacy Recruiter, Ridgemont Resources Tulsa, OK 2015-Present

Indentifies, screens and attracts potential qualified candidates

Recruits quality talent through targeted active and passive recruiting sources such as cold calling, resume data bases, referrals and networking

Conducts interviews and provides hiring managers with candidate summary information

Schedules interviews and facilitates the application process

Creates job ads and monitors job applicant activity

Establishes and maintains relationships with hiring managers to stay aware of current and future hiring needs

Ensures finding the best qualified candidates based on their skill set, experience and cultural fit

Coaches candidates on the interviewing process

Has placed over 20 Pharmacy Managers, Pharmacists and Technicians in first year

Was responsible for bringing in over 1/3 of the billings in 2016

Accountant & Office Manager, Wilson & Associates CPA Firm, Tulsa, OK 2014-2015

Managed the scheduling of clients for 12 CPA’s

Analyzed and reconciled bank accounts for more than 1,000 clients

Processed payrolls for 30 clients

Instructed clients on the methodology of saving money for retirement

Compiled and itemized client accounts in QuickBooks

Customer Financial Service Team Lead, Level 3 Communications, Tulsa, OK 2012-2014

Trained a team of 8 people for their job functions on the new accounts receivable team

Recovered over $253,000,000 in outstanding money from clients within the 1st year of employment

Spearheaded the reduction of the outstanding debt report from 10,000 lines to 2,000 lines

Responsible for processing daily cash receipts in the accounts receivable database and various billing systems for cash received at various locations within the organization

Researched miscellaneous wires and check receipts and identifies and resolves discrepancies by reconciling accounts as needed

Organized, maintained and processed numerous email requests that come into the AR mailbox from other departments including balance transfers and payment adjustments

Director of Marketing & Sales, SwimAmerica, Tulsa, OK 2009-2012

Launched creative strategies to increase, facilitate and track attendee traffic

Developed advertising campaigns: newsletter development, social media, flyers, and functions

Scheduled swim lessons for more than 150 children

Managed and maintained client accounts and registrations for over 1,000 families

Increased overall revenue by 8% in the first year

Conducted education sessions for 50 coaches semi-monthly

Due to strong customer service, regarded as the “go to” person for questions and concerns

Managed company website

Built relationships with 1,000 clients and families

Facilitated communication by following up with clients on emails and phone calls

Customer Service Specialist & Biller, Compression Solutions, Tulsa, OK 2009-2012

Maintained strong ties with 20,000 patients by calling and following up with them after surgery

Communication liaison between hospitals in all 50 states, 250 surgery centers and over 700 insurance agencies on behalf of patients

Regarded as the top biller; billed 6 more claims per hour than the average biller

Produced 40% more claims than the existing employees

Earned monthly bonuses due to exceeding billing goals

Director of Marketing, Lee’s DME, Tulsa, OK 2006-2010

Launched new start up durable medical company in order to serve the needs of patients in the local area

Conducted business to business sales to pediatricians and followed up with current and potential clients

Demonstrated how to operate medical equipment to doctors and patients

Developed marketing materials for promotional needs

Coordinated distribution of brochures, catalog and point-of-sale materials

Assessed marketing potential and conducted relevant market research on trends

Increased revenue by 50% in year two and 30% in year three

Conducted cold calls in order to develop and cultivate relationships with key doctors in the industry

Managed daily business operations

EDUCATION

Rowan University Glassboro, New Jersey 2005

Masters Courses in Business Administration 3.8 GPA

Texas Christian University Ft. Worth, Texas 2003

Business Degree, Spanish Minor, 3.6 GPA, Cum Laude

STRENGTHS AND SKILLS

Goal Oriented and self-motivated

Excellent interpersonal and communication skills

Highly organized and able to prioritize effectively – detail oriented

Skilled at balancing and prioritizing multiple tasks to meet deadlines

Strong problem solving skills

Ability to work as part of the team

Proficient in Microsoft Word, Excel, Oracle, PowerPoint, Oasis, QuickBooks, and TPS

HONORS

Current Board Member of Tulsa Area Triathletes 2017

Completed Ironman Chattanooga 2016 (2.4 mi swim, 116 mi bike, 26.2 mi run)

Inducted into the Bishop Kelley Hall of Fame in 2012

Awarded Oklahoma Swim Coach of the Year 2011

NCAA All American Strength & Conditioning 2003

Member of the Captain’s Table Advisory Board at Texas Christian University 2003

Awarded Dutch Meyer Award for outstanding Academic/Athletic achievements at TCU 2003

World Record Holder in the bench press for the World Association of Bench Press

Earned TCU Scholarship for Athletic & Academic achievements from 1999-2003

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